AI Buyer Insights:

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Civic Federal Credit Union
Location
3600 Wake Forest Rd,
Raleigh, 27609, NC,
United States
Website
https://www.civicfcu.org/
Phone
1 844-772-4842
Artw industry
Non Profit
Employee
Revenue

Civic Federal Credit Union Technographics

Civic Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Civic Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Civic Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Civic Federal Credit Union has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2024, Fiserv Loan Origination Software for Loan Management in 2021, Glia AI Management for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Civic Federal Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Jack Henry & Associates , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Civic Federal Credit Union revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Civic Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Civic Federal Credit Union Tech Stack and Enterprise Applications

Civic Federal Credit Union ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv First Data Credit Card Processing and Payment Solution Payment Processing ERP n/a 2024 2024
Payment Processing ERP 2019 2019
Civic Federal Credit Union ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fiserv Legacy Fiserv Loan Origination Software Loan Management ERP Services and Operations n/a 2021 2021
In 2021 Civic Federal Credit Union implemented Fiserv Loan Origination Software in its Loan Management environment. The deployment targeted consumer lending operations and the Consumer Loan Closing team, covering HELOCs and non real estate consumer loans while supporting document preparation, closing, funding and booking workflows. Fiserv Loan Origination Software was configured to support loan origination, closing and servicing workflows, and included report and batch job development used to stage conversion data ahead of the Civic FCU and Local Government Federal Credit Union merger. Functional capabilities implemented included document generation, funding orchestration, booking, and data conversion validation routines aligned to Loan Management operational terminology. The implementation integrated with Fiserv Loan Director and DNA systems for downstream servicing and fulfillment, and incorporated vendor managed services for HELOC due diligence, HELOC closing, GAP coverage, Credit Life and Disability, and loan documentation. Operational scope spanned the Consumer Loan Operations department, Consumer Loan Closing team, branch channels and the Member Experience Center in Raleigh, NC, with testing and batch processing performed to validate converted loan files. Governance changes centered on SLAs for consumer servicing and fulfillment, ongoing file maintenance processes to preserve data accuracy, and a subject matter expert model to own consumer loan operations and conversion acceptance criteria. The team executed testing of reports and batch jobs and established procedures to ensure accurate loan data conversion following the merger.
Civic Federal Credit Union AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Glia Technologies Legacy Glia AI Management Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
Civic Federal Credit Union Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2018 2018
Civic Federal Credit Union Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2023 2023
Digital Signing Content Management 2021 2021
Civic Federal Credit Union CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2021 2021
Tag Management CRM 2019 2019
Civic Federal Credit Union ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2024 2024
Civic Federal Credit Union PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2023 2023
Civic Federal Credit Union TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2018 2018
Civic Federal Credit Union PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Civic Federal Credit Union IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Civic Federal Credit Union CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Civic Federal Credit Union

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Civic Federal Credit Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Civic Federal Credit Union IT executives and key decision makers. This section highlights Civic Federal Credit Union's latest recorded technology evaluations, including Fiserv DNA Bank Platform for Core Banking on 2025-04-30, Jack Henry Credit Union Management (previously Symitar Episys) for Credit Union Management on 2025-04-30, and Jack Henry Banking SilverLake for Core Banking on 2025-04-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Civic Federal Credit Union digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Civic Federal Credit Union Technographics
Civic Federal Credit Union is a Non Profit organization based in United States, with around 300 employees and annual revenues of $30.0 million.
Civic Federal Credit Union operates a diverse technology stack with applications such as Fiserv First Data Credit Card Processing and Payment Solution, Fiserv Loan Origination Software and Glia AI Management, covering areas like Payment Processing, Loan Management and Chatbots and Conversational AI.
Civic Federal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fiserv and Glia Technologies.
Civic Federal Credit Union recently adopted applications including Fiserv First Data Credit Card Processing and Payment Solution in 2024, Glia AI Management in 2024 and Akamai mPulse in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Civic Federal Credit Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Civic Federal Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Civic Federal Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.