Raleigh, 27609, NC,
United States
Local Government Federal Credit Union Technographics
Local Government Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Local Government Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Local Government Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Local Government Federal Credit Union has purchased the following applications: Sage Intacct for ERP Financial in 2019, Fiserv Loan Origination Software for Loan Management in 2021, Glia AI Management for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Local Government Federal Credit Union is running and its propensity to invest more and deepen its relationship with Sage , Fiserv , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Local Government Federal Credit Union revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Local Government Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Local Government Federal Credit Union Tech Stack and Enterprise Applications
Local Government Federal Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 50 | Sage Intacct | ERP Financial | ERP | n/a | 2019 | 2019 |
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Payment Processing | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2019 | 2019 |
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Local Government Federal Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Loan Origination Software | Loan Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Civic Federal Credit Union implemented Fiserv Loan Origination Software in its Loan Management environment. The deployment targeted consumer lending operations and the Consumer Loan Closing team, covering HELOCs and non real estate consumer loans while supporting document preparation, closing, funding and booking workflows.
Fiserv Loan Origination Software was configured to support loan origination, closing and servicing workflows, and included report and batch job development used to stage conversion data ahead of the Civic FCU and Local Government Federal Credit Union merger. Functional capabilities implemented included document generation, funding orchestration, booking, and data conversion validation routines aligned to Loan Management operational terminology.
The implementation integrated with Fiserv Loan Director and DNA systems for downstream servicing and fulfillment, and incorporated vendor managed services for HELOC due diligence, HELOC closing, GAP coverage, Credit Life and Disability, and loan documentation. Operational scope spanned the Consumer Loan Operations department, Consumer Loan Closing team, branch channels and the Member Experience Center in Raleigh, NC, with testing and batch processing performed to validate converted loan files.
Governance changes centered on SLAs for consumer servicing and fulfillment, ongoing file maintenance processes to preserve data accuracy, and a subject matter expert model to own consumer loan operations and conversion acceptance criteria. The team executed testing of reports and batch jobs and established procedures to ensure accurate loan data conversion following the merger.
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Local Government Federal Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Local Government Federal Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Local Government Federal Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Local Government Federal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Local Government Federal Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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Local Government Federal Credit Union PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2023 | 2023 |
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Local Government Federal Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Local Government Federal Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Local Government Federal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Local Government Federal Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Local Government Federal Credit Union
Apps Being Evaluated by Local Government Federal Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-30 | Local Government Federal Credit Union | Evaluated | Fiserv | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations |
| 2025-04-30 | Local Government Federal Credit Union | Evaluated | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | ERP Services and Operations |
| 2025-04-30 | Local Government Federal Credit Union | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |