List of Jack Henry Credit Union Management (previously Symitar Episys) Customers
Monett, 65708, MO,
United States
Since 2010, our global team of researchers has been studying Jack Henry Credit Union Management (previously Symitar Episys) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Jack Henry Credit Union Management (previously Symitar Episys) for Credit Union Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Jack Henry Credit Union Management (previously Symitar Episys) for Credit Union Management include: Global Credit Union, a United States based Banking and Financial Services organisation with 1941 employees and revenues of $612.0 million, SchoolsFirst FCU, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $300.0 million, First Mid Bank & Trust, a United States based Banking and Financial Services organisation with 995 employees and revenues of $254.0 million, Career Experience, a Sweden based Professional Services organisation with 1000 employees and revenues of $200.0 million, Wescom Credit Union, a United States based Banking and Financial Services organisation with 924 employees and revenues of $165.0 million and many others.
Contact us if you need a completed and verified list of companies using Jack Henry Credit Union Management (previously Symitar Episys), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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121 Financial Credit Union | Banking and Financial Services | 200 | $35M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2016 | n/a | In 2016, 121 Financial Credit Union implemented Jack Henry Credit Union Management, deploying the vendor-branded core banking platform previously known as Symitar Episys. The deployment positioned Jack Henry Credit Union Management as the central ledger and transaction engine under the Credit Union Management category, consolidating member account administration and core posting functions across the institution. Configuration work focused on core modules typical for Credit Union Management, including account processing, loan servicing, general ledger integration, and member relationship management. The implementation leveraged the platform's processing engines and configuration tools to support real-time posting alongside batch settlement workflows, and to enforce centralized posting rules and cashiering controls. The Jack Henry Credit Union Management core was integrated into a multi-vendor ecosystem, with Q2 providing internet and mobile banking, MeridianLink handling loan origination and online account opening, TruHome supporting mortgage processing, Sageworks by Abrigo providing business underwriting capabilities, Domo delivering analytics, and NCR supplying interactive teller machines. Integrations used standard data exchange patterns between the core and channel or specialty systems to synchronize member, deposit, and loan data, creating an operational footprint that covered branches, lending units, and digital channels. Governance emphasized central master data control within Jack Henry Credit Union Management, with reconciliations, exception handling, and interface monitoring instituted between the core and connected systems. Rollout aligned branch operations and lending workflows to the core platform, assigning process owners for core posting, interface operations, and vendor coordination to maintain consistent operational practices across member services, lending, mortgage, and analytics functions. | |
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Abound Credit Union | Banking and Financial Services | 359 | $122M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2025 | n/a | In 2025, Abound Credit Union implemented Jack Henry Credit Union Management (previously Symitar Episys) to modernize core processing within the Credit Union Management category for its more than 130,000 members across Kentucky. The initiative placed Abound on Jack Henry's cloud-native, open core platform to provide a technology foundation intended to support growth while preserving member-facing continuity and brand relationships. The implementation includes core processing alongside complementary modules and capabilities such as Jack Henry Data Hub for real-time member insights, the Banno Digital Platform for digital banking channels, and the Banno Digital Toolkit to enable customization and integration with third-party providers. Jack Henry business banking, payments, lending, and financial crimes solutions were provisioned to extend functionality into commercial account handling, payment rails, lending workflows, and financial-crime risk detection and compliance operations. Architecturally the deployment leverages an open, cloud-native platform model that centralizes member data and exposes integration points for third-party services through the Banno Digital Toolkit, allowing orchestration between core, digital, and ancillary services. Operational scope spans member services, digital channels, payments, lending, business banking, and compliance functions across Abound's Kentucky footprint, aligning core data flows with downstream digital experiences. Governance and process emphasis centers on data-driven personalization and modular integration, using Jack Henry Data Hub to inform personalization and the Banno Toolkit to standardize integration patterns and customization. Outcomes communicated include delivering a more personalized, secure, and convenient member experience, and providing a flexible technology foundation that enables Abound Credit Union to add capabilities as needs change while focusing resources on serving members in Kentucky. | |
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Advancial Federal Credit Union | Banking and Financial Services | 250 | $40M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2018 | n/a | In 2018, Advancial Federal Credit Union implemented Jack Henry Credit Union Management (previously Symitar Episys) to run core Credit Union Management functions supporting loan origination, member services, and back office operations for its roughly 250 employee United States operations. The deployment established the Jack Henry Credit Union Management application as the central ledger and transaction processor for retail lending and member account lifecycle management. The implementation included a configured loan application workflow and an automated case workflow that spans internal teams, external partners, members, and prospects, and Symitar PowerOn scripts were enhanced to extend transaction processing and business rule execution. A .NET Core REST API, SymXchange, was developed to facilitate communication between the Jack Henry Symitar Core and internal applications, enabling service oriented integration and event exchange. Integrations were explicitly built to third party APIs including Visa, LexisNexis, and Wise, supporting external payment routing, identity and screening checks, and cross border movement of funds within the Credit Union Management environment. Architecture work focused on API orchestration and script driven core extensions, while prototype employee productivity applications were developed that utilized the ChatGPT API to explore automation of routine member interactions. Governance and ongoing delivery were organized around application maintenance, PowerOn script lifecycle management, and iterative feature delivery, with a Solutions Architect responsible for technical design, mentoring developers, and managing project stories and task assignments from 2020 onward. | |
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Banking and Financial Services | 508 | $89M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2019 | n/a |
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Banking and Financial Services | 150 | $50M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2012 | n/a |
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Banking and Financial Services | 400 | $125M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2024 | n/a |
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Banking and Financial Services | 600 | $68M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2020 | n/a |
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Banking and Financial Services | 181 | $57M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2025 | n/a |
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Banking and Financial Services | 427 | $163M | United States | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2025 | n/a |
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Professional Services | 1000 | $200M | Sweden | Jack Henry & Associates | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | 2002 | n/a |
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Buyer Intent: Companies Evaluating Jack Henry Credit Union Management (previously Symitar Episys)
- Otava, a United States based Communications organization with 200 Employees
- DemandNXT Business Services, a India based Professional Services company with 250 Employees
- Taylor, a United States based Communications organization with 10000 Employees
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