Coimbra, 3040-193,
Portugal
Civilinsp Technographics
Civilinsp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Civilinsp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Civilinsp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Civilinsp has purchased the following applications: Iovox Call Tracking for Call Tracking and Recording in 2017, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Civilinsp is running and its propensity to invest more and deepen its relationship with iovox , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Civilinsp revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Civilinsp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Civilinsp Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iovox | Legacy | Iovox Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 |
In 2017, Civilinsp deployed Iovox Call Tracking on its corporate website. Civilinsp implemented Iovox Call Tracking, a Call Tracking and Recording application, to instrument inbound phone leads from digital channels and to provide attribution for marketing and sales lead sources.
The deployment followed a site-level instrumentation model, with Iovox Call Tracking configured to present dynamic phone numbers tied to session identifiers and to capture call metadata and recordings. Configuration emphasized call recording, session-level attribution, caller identification capture, call tagging and reporting dashboards to surface channel and campaign performance.
Operational ownership sits with the small marketing and sales team, who manage number pools, tagging conventions and user access within the Iovox console. The implementation impacted web lead capture and inbound call handling workflows, with call routing and agent assignment configured in the application to align inbound calls with existing sales processes.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Civilinsp
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Civilinsp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||