Clean Linen Services Ltd.
40 Glebeland Road,
Camberley, GU15 3DB,
United Kingdom
Camberley, GU15 3DB,
United Kingdom
44 333 016 9801
Retail
Clean Linen Services Ltd. Technographics
Clean Linen Services Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clean Linen Services Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19500 Clean Linen Services Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clean Linen Services Ltd. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clean Linen Services Ltd. is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clean Linen Services Ltd. revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clean Linen Services Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clean Linen Services Ltd. Tech Stack and Enterprise Applications
Clean Linen Services Ltd. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Clean Linen Services Ltd. implemented Oracle NetSuite ERP as its ERP Financial platform to centralize corporate finance after integration with a competitor that expanded the enterprise budget from £35m pa to £70m pa. The deployment prioritized core financial capabilities to support budgeting, general ledger control, fixed asset management and month end close across the combined business.
Configuration focused on consolidated budgeting structures inside Oracle NetSuite ERP and automation of trial balance imports to improve timeliness and consistency of reported actuals. Reporting enhancements combined automated TB imports with interim Excel INDEX function driven presentations, and an interim Excel fixed asset tracker was created while the permanent fixed asset system was provisioned within NetSuite.
Operational coverage encompassed finance, commercial and transport functions, with coordinated data collection and month end reporting workstreams involving the CFO, FD, COO, commercial manager, site directors and transport manager. Board packs were modified and restructured to reflect the new combined entity budget and to align month end reporting to the reorganized company structure.
Governance changes included the finance team supplying an interim management accountant to cover short staffed periods and the CFO leading base budget creation, with the COO and site directors finalizing inputs. Oracle NetSuite ERP became the central ERP Financial system for consolidated budgeting and fixed asset provisioning, with temporary process workarounds maintained until full NetSuite configuration was completed.
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Expense Management | ERP |
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2018 | 2018 |
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Clean Linen Services Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Clean Linen Services Ltd. implemented Microsoft 365 as its Collaboration platform. The deployment is built on a cloud first Microsoft 365 tenant supporting collaboration across corporate and retail operations in the United Kingdom, scaled to serve approximately 19,500 employees.
The implementation centers on core collaboration capabilities such as Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive to provide email, content management, team collaboration, and file synchronization. Governance emphasizes tenant administration, identity and access controls, and policy based compliance to align collaboration workflows with operations, HR, and customer service functions. Microsoft 365 is also referenced within the company's public website footprint.
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Clean Linen Services Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016 Clean Linen Services Ltd. implemented FreshDesk Customer Support. FreshDesk Customer Support is deployed on the company website to capture and manage incoming customer inquiries as part of the Customer Support environment for the retail business.
The deployment follows a cloud hosted SaaS model, with the FreshDesk web widget and site forms feeding a centralized ticket queue. Core FreshDesk Customer Support capabilities were configured including ticket management, email to ticket conversion, a public knowledge base, automated ticket routing, service level agreement policy enforcement, and agent workspaces for case handling and queuing.
Operational governance was structured around customer service agent groups, role based access controls, knowledge base ownership, and workflow automation rules to enforce escalation paths and SLA policies. The implementation focused on embedding FreshDesk Customer Support into public facing contact flows to centralize support intake and standardize case handling across the companys customer service organization.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Clean Linen Services Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clean Linen Services Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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Finance Director | Director | Finance | |
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Apps Being Evaluated by Clean Linen Services Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clean Linen Services Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clean Linen Services Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Clean Linen Services Ltd. Technographics
Clean Linen Services Ltd. is a Retail organization based in United Kingdom,
with around 19500 employees and annual revenues of $3.60 billion.
Clean Linen Services Ltd. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and FreshDesk Customer Support,
covering areas like ERP Financial, Collaboration and Customer Support.
Clean Linen Services Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Freshworks.
Clean Linen Services Ltd. recently adopted applications including
Act-On Marketing Platform in 2020, Spotler in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clean Linen Services Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Clean Linen Services Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clean Linen Services Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.