Coastal Hospitality Associates
3612 Atlantic Ave,
Virginia Beach, 23451, VA,
United States
Virginia Beach, 23451, VA,
United States
1 757-422-1801
Leisure and Hospitality
Coastal Hospitality Associates Technographics
Coastal Hospitality Associates Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coastal Hospitality Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Coastal Hospitality Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coastal Hospitality Associates has purchased the following applications: M3 Accounting Core for ERP Financial in 2017, Gallup Q12 for Employee Engagement in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coastal Hospitality Associates is running and its propensity to invest more and deepen its relationship with M3 , Gallup , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coastal Hospitality Associates revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coastal Hospitality Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coastal Hospitality Associates Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Coastal Hospitality Associates implemented M3 Accounting Core as its ERP Financial platform to centralize accounting across four hotel properties. The deployment supported centralized accounts payable, month end close, financial reporting, and payroll import workflows beginning August 2017.
M3 Accounting Core was used for core financial modules including accounts payable invoice entry and GL coding, journal entries, monthly accruals, generation of monthly financial statements, and balance sheet reconciliations. The implementation included tax handling workflows, specifically calculating use tax on invoices and computing monthly state and city sales tax for each hotel, and it supported audit preparation through systematic financial statement generation and review.
Operational integrations and interfaces were executed through established workflows rather than named middleware, with invoice approvals routed from hotel General Managers into M3 Accounting Core and daily financial functions reconciled in Excel. Bank statements and credit card settlement reports were compared to the general ledger on a weekly to biweekly cadence, and payroll data was analyzed and imported into M3 Accounting Core for four hotels.
Governance and process design centralized month end close tasks under a centralized controller model, with the Assistant Centralized Controller performing journal entries, account analysis, reconciliations, and communicating audit results to executives. Invoice governance required GM approval and supporting documents such as purchase orders or W 9s for new vendors, while tax calculations and financial statement reviews were escalated to the Director of Accounting for oversight.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2016 | 2016 |
In 2016 Coastal Hospitality Associates implemented Gallup Q12 as its Employee Engagement application to support HR and operations across its portfolio. The Gallup Q12 deployment was led from corporate HR reporting to the President and SVP of Operations and covered eight hotels and outlets in the Hampton Roads and North Carolina areas, aligning engagement measurement with regional workforce planning and leadership priorities.
The implementation centered on regular Gallup Q12 survey administration, participation tracking and manager-level analytics, with an emphasis on action planning workflows and behavioral competencies. Configuration emphasized recurring pulse surveys and manager dashboards to surface engagement drivers, and these processes were tied into behaviorally based selection and full-cycle recruiting practices to hire for cultural fit and to reinforce desired service behaviors.
Operational governance extended beyond HR into the GM Advisory Board and the Hotel Project Operations Board where Six Sigma lean concepts were used to iterate processes. The deployment supported related programs including a modified light duty program, a Leader in Development Program, formal succession plans and Ready Now initiatives, creating a lattice of people processes intended to strengthen bench depth and frontline supervision.
Outcomes recorded from the Gallup Q12 program were explicit, including a two point year over year improvement in engagement scores with mid 90 percent participation annually. Additional stated operational outcomes included a 50 percent reduction in lost time incidents tied to the modified light duty program and a reduction in management turnover from 61 percent to 42 percent as leadership development and succession planning were institutionalized.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Coastal Hospitality Associates deployed Microsoft 365 to provide enterprise Collaboration across the organization and the public website. Coastal Hospitality Associates uses Microsoft 365 on their website and maintains a cloud-hosted Microsoft 365 tenancy to centralize core communication and document workflows for its 750 employees.
The Microsoft 365 deployment includes standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for real-time communication and meetings, and OneDrive for Business for user file synchronization and sharing. Configuration appears aligned with typical tenant-level service activation, licensing assignment, and mailbox and site provisioning to support corporate office and property operations.
Operational coverage extends across company departments and property sites, surfacing Microsoft 365 services both internally and on external web properties. The use of Microsoft 365 on their website indicates public facing integration of collaboration or identity surfaced components while core collaboration workloads remain provisioned in the Microsoft cloud.
Governance is organized around a centralized tenant model with identity and access control managed through Microsoft identity services, enabling role based access and centralized administration of mailboxes, sites, and Teams. Administrative processes implied by the deployment focus on tenancy governance, licensing management, and workspace lifecycle controls consistent with enterprise Collaboration best practices.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Coastal Hospitality Associates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Coastal Hospitality Associates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Coastal Hospitality Associates Technographics
Coastal Hospitality Associates is a Leisure and Hospitality organization based in United States,
with around 750 employees and annual revenues of $95.0 million.
Coastal Hospitality Associates operates a diverse technology stack with applications such as
M3 Accounting Core, Gallup Q12 and Microsoft 365,
covering areas like ERP Financial, Employee Engagement and Collaboration.
Coastal Hospitality Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as M3, Gallup and Microsoft.
Coastal Hospitality Associates recently adopted applications including
M3 Accounting Core in 2017, Gallup Q12 in 2016 and Microsoft 365 in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coastal Hospitality Associates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coastal Hospitality Associates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coastal Hospitality Associates technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.