Cole-Parmer
625 East Bunker Court Vernon Hills,
Vernon Hills, 60061, IL,
United States
Vernon Hills, 60061, IL,
United States
1 847-549-7600
Life Sciences
Cole-Parmer Technographics
Cole-Parmer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cole-Parmer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Cole-Parmer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cole-Parmer has purchased the following applications: FIS GETPAID for AR Automation in 2007, Infor KBM ISeries ERP for Manufacturing ERP in 2013, LogMeIn BoldChat for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cole-Parmer is running and its propensity to invest more and deepen its relationship with FIS Global , Infor , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cole-Parmer revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cole-Parmer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cole-Parmer Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2007 | 2007 |
In 2007, Cole-Parmer implemented FIS GETPAID as its AR Automation solution to manage accounts receivable, billing and tax compliance workflows. The deployment positioned FIS GETPAID as the primary system for customer correspondence and receivables processing across the finance organization.
FIS GETPAID was used to log and track sales tax exemption certificates, research and document disputes related to taxing on customer bills, and run customer correspondence directly from the application. The implementation also captured check processing activities, including logging, preparation and sending of checks to customers, reflecting AR Automation capabilities for payment handling and correspondence management.
Operationally, staff performed data entry functions using Lawson software alongside FIS GETPAID, establishing an operational linkage for receivables data handling and recordkeeping. The system supported Accounts Receivable, billing, tax compliance and customer service teams, and was leveraged to assist with audit requests and special projects by providing transaction logs and correspondence records.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor KBM ISeries ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013 Cole-Parmer deployed Infor KBM ISeries ERP as its Manufacturing ERP system, placing Infor KBM ISeries ERP at the center of enterprise application management for manufacturing and finance workflows. The program framed IT supervision and development activities around a single ERP platform while aligning IT staff responsibilities to support division and corporate application needs.
Implementation work included installation of the ERP Financial module and configuration of core KBM manufacturing capabilities. Batch orchestration used an iSeries job scheduler by Help Systems, outbound document form design was provided by Integrated Custom Software, and barcode label printing integrated TL Ashford label solutions. Automated iSeries report download and delivery was implemented with RJS Software and ad-hoc operational reporting used the iSeries Query tool.
Custom applications and extensions were developed and maintained using RPG III, RPG IV and CL programming to address division-level process requirements and to bridge ERP functionality gaps. Training of division staff on new and existing ERP applications was conducted as part of the implementation to operationalize custom code and standard KBM workflows. The deployment supported manufacturing operations and financial processing across Cole-Parmer divisions.
Governance activities emphasized SOX compliant security controls, with system security executed to meet Sarbanes-Oxley law requirements and IT requests analyzed and prioritized by the internal team. Maintenance and support processes were established for the ERP system and custom applications, and development work followed documented procedures for code changes and deployments. Ongoing support responsibilities included ad-hoc reporting, scheduled job management, and incremental application enhancements.
Operational coverage combined enterprise financial management and manufacturing execution capabilities within the Infor KBM ISeries ERP environment, supported by integrated third-party utilities for scheduling, forms, labeling, and report distribution. Continuous maintenance, staff training, and in-house RPG and CL development sustained the solution for division and corporate objectives.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 Cole-Parmer implemented LogMeIn BoldChat on their website as a customer-facing conversational layer. LogMeIn BoldChat is deployed as a vendor-hosted web chat widget and agent console, delivering real-time messaging, session management, and conversational routing consistent with Chatbots and Conversational AI.
Deployment focused on site-level embedding to support web channel customer service and digital engagement workflows, with operational coverage anchored to the company website. Functional capabilities aligned with the implementation include visitor-facing chat widget, agent routing and queuing, canned responses and scripted guidance, and conversation transcript capture for follow up, positioning Cole-Parmer LogMeIn BoldChat Chatbots and Conversational AI to support support and sales engagement functions.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2016 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Review Management | eCommerce |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Cole-Parmer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cole-Parmer Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cole-Parmer IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cole-Parmer digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cole-Parmer Technographics
Cole-Parmer is a Life Sciences organization based in United States,
with around 1500 employees and annual revenues of $500.0 million.
Cole-Parmer operates a diverse technology stack with applications such as
FIS GETPAID, Infor KBM ISeries ERP and LogMeIn BoldChat,
covering areas like AR Automation, Manufacturing ERP and Chatbots and Conversational AI.
Cole-Parmer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Infor and GoTo (formerly LogMeIn).
Cole-Parmer recently adopted applications including
Agiloft Contract Lifecycle Management in 2021, DocuSign eSignature in 2021 and Ceros Studio in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cole-Parmer’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cole-Parmer’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cole-Parmer technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.