Collette
162 Middle Street,
Pawtucket, 2860, RI,
United States
Pawtucket, 2860, RI,
United States
1 800-340-5158
Professional Services
Collette Technographics
Collette Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Collette and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Collette employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Collette has purchased the following applications: Sojern for Guest Management in 2015, Microsoft 365 for Collaboration in 2017, Sitecore CMS for Web Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Collette is running and its propensity to invest more and deepen its relationship with Sojern , Microsoft , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Collette revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Collette intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collette Tech Stack and Enterprise Applications
Collette ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Collette implemented Sojern on its website. The deployment aligns to the Guest Management category and focuses on capturing visitor intent and booking funnel behavior to support guest acquisition and onsite personalization. Sojern was embedded in web pages to collect guest-level signals, enable behavioral segmentation, and surface profiles for marketing and booking orchestration, supporting Collette's marketing, reservations, and customer experience teams within the United States.
Configuration centered on standard Guest Management capabilities, including behavioral tracking, guest profiling, audience segmentation, and campaign rule configuration. Sojern provided segment and profile data that informed personalized website experiences and targeted outreach workflows managed by marketing, with operational handoffs to reservations and customer care for guest lifecycle management. Governance was organized as marketing led configuration and campaign management, with privacy controls applied to web data collection and operational processes for ongoing segment maintenance.
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Collette Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Collette implemented Microsoft 365 to deliver Collaboration capabilities across the organization, and the deployment is referenced on their public website. Microsoft 365 is the primary Collaboration application identified for Collette and is used to support internal and external teamwork workflows.
The implementation centers on core Microsoft 365 functional modules, including Exchange Online for email, SharePoint Online for document management and intranet content, OneDrive for personal file sync, and Microsoft Teams for persistent chat and meetings. These modules are consistent with standard Collaboration platform capabilities and support content creation, coauthoring, and real time communication.
Operationally the Microsoft 365 deployment is organized under a tenant level administration model with centralized user and identity controls, and governance practices applied to mailbox, site and file access. The rollout covers cross functional business areas, enabling collaboration for sales, marketing, operations and customer facing teams, while governance focuses on user provisioning, access management and content lifecycle policies within the Microsoft 365 Collaboration environment.
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Collette Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, Collette deployed Sitecore CMS to manage its public website. Collette implemented Sitecore CMS as its primary Web Content Management application to centralize content creation, templating, and publishing across its corporate site. The Sitecore CMS implementation supports content authoring, template driven page composition, and media asset management for the company's online travel catalogs.
Operational ownership is concentrated in marketing and web operations based in the United States, with editorial workflows and role based permissions governing content staging and approvals. Configuration aligned to Web Content Management best practices included template driven page composition, a media library for digital assets, and publishing workflows to manage release cadence. Collette Sitecore CMS Web Content Management supports marketing and website operations, formalizing content governance and authoring responsibilities for the customer facing site.
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Collette CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Collette PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Collette IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Collette CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Collette
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Collette Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Collette IT executives and key decision makers. This section highlights Collette's latest recorded technology evaluations, including Softrip for Agency Management on 2025-09-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Collette digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Collette Technographics
Collette is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $200.0 million.
Collette operates a diverse technology stack with applications such as
Sojern, Microsoft 365 and Sitecore CMS,
covering areas like Guest Management, Collaboration and Web Content Management.
Collette has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sojern, Microsoft and Sitecore.
Collette recently adopted applications including
Digilant in 2025, Fastly in 2022 and Twilio Segment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Collette’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Collette’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Collette technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.