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Comdata Group UK
Location
8 Harbour Exchange Square,
London, E14 9HF,
United Kingdom
Website
https://www.comdatagroup.com/uk/
Phone
44 20 7418-4218
Artw industry
Professional Services
Employee
Revenue

Comdata Group UK Technographics

Comdata Group UK Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Comdata Group UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Comdata Group UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Comdata Group UK has purchased the following applications: Zendesk Explore for Analytics and BI in 2018, Livestorm for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Comdata Group UK is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Livestorm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Comdata Group UK revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comdata Group UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Comdata Group UK Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Explore Analytics and BI Analytics and BI n/a 2018 2018
In 2018, Comdata Group UK deployed Zendesk Explore as its Analytics and BI solution to centralize customer experience reporting and executive analytics. Zendesk Explore was configured to surface ticket volume, resolution metrics and CSAT reporting across the organization, providing a single view of service performance aligned to customer-facing account management and operations. Implementation focused on packaged Explore dashboards and custom metrics, including agent performance views, SLA tracking, trend and cohort reporting, and scheduled distribution of executive reports. Configuration emphasized role based dashboards for customer experience leadership and operational team leads, along with KPI definitions and cataloged metrics consistent with Analytics and BI practices. The deployment used Zendesk Explore data connectors to consolidate Zendesk ticketing metrics with CSAT and social analytics inputs that Comdata Group UK offered to clients, enabling cross channel visibility. The architecture followed a cloud delivered, SaaS analytics model with API driven extracts and centralized reporting stores to support near real time query and historical analysis. Governance established access controls, metric owners and an operational cadence for report review, with IT and customer experience stakeholders owning data quality and dashboard lifecycle. Rollout proceeded in phases to customer experience and account management teams, and documentation and manager training were used to embed report driven workflows and standardize performance monitoring.
Analytics and BI Analytics and BI 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Livestorm Legacy Livestorm Audio Video and Web Conferencing Collaboration n/a 2021 2021
Audio Video and Web Conferencing Collaboration 2017 2017
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2020 2020
PBX, VoiP and Phone Systems Collaboration 2014 2014
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2011 2011
Call Center CRM 2011 2011
Call Center, Customer Experience CRM 2017 2017
Community Management CRM 2016 2016
Customer Experience CRM 2012 2012
Customer Support CRM 2014 2014
Customer Support CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2012 2012
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
SD-WAN IaaS 2017 2017
IT Decision Makers and Key Stakeholders at Comdata Group UK
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Comdata Group UK Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Comdata Group UK Technographics

Comdata Group UK is a Professional Services organization based in United Kingdom, with around 250 employees and annual revenues of $30.0 million.

Comdata Group UK operates a diverse technology stack with applications such as Zendesk Explore, Livestorm and DocuSign eSignature, covering areas like Analytics and BI, Audio Video and Web Conferencing and Digital Signing.

Comdata Group UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Livestorm and DocuSign.

Comdata Group UK recently adopted applications including Zoho Mail in 2022, OneTrust Cookie Consent in 2022 and OneTrust CookiePro in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Comdata Group UK’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Comdata Group UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Comdata Group UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.