Comdata
5301 Maryland Way,
Brentwood, 37027, TN,
United States
Brentwood, 37027, TN,
United States
1 800-266-3282
Banking and Financial Services
Comdata Technographics
Comdata Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comdata and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Comdata employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comdata has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comdata is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comdata revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comdata intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comdata Tech Stack and Enterprise Applications
Comdata ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Comdata implemented Oracle NetSuite ERP as its enterprise accounting backbone, adopting the application within the ERP Financial category to centralize core finance activities. The implementation focused on consolidating corporate finance, accounting, and billing workflows under a single system, establishing a unified data model for transactional finance operations and statutory reporting.
The Oracle NetSuite ERP deployment emphasized standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, billing, fixed asset tracking, and financial reporting modules, with configuration of multi-entity chart of accounts and consolidation controls to support corporate close processes. Governance centered on finance-led process standardization, role based access controls, approval workflows for transactional integrity, and audit trail instrumentation to support compliance and month end orchestration across Comdata's finance and accounting functions.
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ERP Financial | ERP |
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2008 | 2008 |
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Comdata AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Comdata implemented TeamSupport SnapEngage on its public website to introduce conversational engagement capabilities. The deployment uses TeamSupport SnapEngage as a Chatbots and Conversational AI solution to support customer service and digital engagement workflows across Comdata's online customer touchpoints.
TeamSupport SnapEngage was configured as a web chat widget and conversational front end, with automated messaging, proactive chat triggers, transcript capture, and agent routing to handle inbound customer inquiries and lead capture. Functional configuration emphasized conversational scripts, session handoff to human agents, and capture of chat transcripts for follow up and case handling, reflecting typical Chatbots and Conversational AI functional modules.
Operational coverage focused on Comdata's public website, directing interactions to customer service and sales teams responsible for billing, account support, and merchant services. Governance centered on centralized admin controls for messaging templates and user access, with operational processes for monitoring chat transcripts and adjusting automated flows to align with support and engagement policies.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Comdata Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2013 | 2018 |
In 2013 Comdata implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to centralize reporting, ETL orchestration, and semantic modeling as part of its Analytics and BI initiatives. The Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) deployment was positioned to support operational reporting and vendor data validation workflows used by application teams and integration services.
The implementation included SSIS packages for file import and vendor validation ETL, SQL Server 2012 as the repository for relational data and reporting datasets, SSRS for production report authoring and delivery, and SSAS for building semantic models to support dimensional and tabular analytics. Configuration work emphasized reusable ETL pipelines, dataset design for SSRS reports, stored procedures and views in TSQL, and SSAS model development to enable OLAP queries and shared semantic layers.
Integrations were implemented with .NET application layers and middleware, specifically Web API services that provide and consume vendor validation endpoints, RESTful WCF services for third party notifications, and Windows services that schedule and trigger Web API calls. The solution architecture tied SSIS package execution and SSRS report data sources to the SQL Server backend, while the application stack used Entity Framework for data access and IIS for service hosting, with source control and branch management handled in TFS 2013.
Governance and delivery followed Agile Scrum practices with daily standups and iterative delivery cycles, combined with code analysis and code coverage for quality assurance. Development patterns included Repository and Unit of Work using Entity Framework Code First, deployment to IIS for web services, and structured TFS branching to manage SSIS, SSRS, and application code changes, aligning reporting governance with application release processes.
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Comdata Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Comdata Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Comdata CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Comdata TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Comdata IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2017 | 2017 |
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Servers, Storage and Networking | IaaS |
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2014 | 2014 |
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Comdata CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Comdata
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, Business Analytics and Technical Services | Manager | IT | |
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SVP Finance | VP | Finance | |
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Director, Senior Business Analyst - IT | Director | Finance | |
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EVP, Chief Information and Operating Officer | CXO | IT | |
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Vice President, Business Intelligence | VP | IT | |
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VP, Project Management Office (PMO) | VP | Operations | |
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Global CIO | CXO | Finance | |
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Global CTO | CXO | Finance | |
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Director of IT Operations | Director | IT | |
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(NOC) Network Operations Center Administrator | Manager | IT | |
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Global CTO Systems Integrator and Database Administration Director | Director | IT | |
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Manager, Application Development and Quality Assurance | Manager | IT | |
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DevOps Manager for Transformation Systems | Manager | IT | |
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Application Support Analyst | Non Manager | IT | |
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IT Application Support Analyst | Non Manager | IT | |
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Apps Being Evaluated by Comdata Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Comdata IT executives and key decision makers. This section highlights Comdata's latest recorded technology evaluations, including Microsoft Dynamics 365 Business Central for ERP Financial on 2025-05-13, Corpay AP Automation for AP Automation on 2025-05-06, and Odoo Open Source ERP for ERP Financial on 2025-04-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Comdata digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-13 | Comdata | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
| 2025-05-06 | Comdata | Evaluated | Corpay, a Fleetcore Company | Corpay AP Automation | AP Automation | ERP |
| 2025-04-11 | Comdata | Evaluated | Odoo | Odoo Open Source ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Comdata Technographics
Comdata is a Banking and Financial Services organization based in United States,
with around 2000 employees and annual revenues of $500.0 million.
Comdata operates a diverse technology stack with applications such as
Oracle NetSuite ERP, TeamSupport SnapEngage and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Comdata has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, TeamSupport and Microsoft.
Comdata recently adopted applications including
DocuSign eSignature in 2022, Zoom in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Comdata’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Comdata’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Comdata technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.