Commerzbank
Kaiserplatz,
Frankfurt am Main, 60311,
Germany
Frankfurt am Main, 60311,
Germany
49 69 136 20
Banking and Financial Services
Commerzbank Technographics
Commerzbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Commerzbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37728 Commerzbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Commerzbank has purchased the following applications: Serrala FinanceSuite for AP Automation in 2016, In-House ATS for Applicant Tracking System in 2018, Temenos T24 for Core Banking in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Commerzbank is running and its propensity to invest more and deepen its relationship with Serrala , Bilendo , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Commerzbank revenues, which have grown to $14.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commerzbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Commerzbank Tech Stack and Enterprise Applications
Commerzbank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Commerzbank implemented Serrala FinanceSuite to standardize and automate Accounts Payable processing. Serrala FinanceSuite was positioned as the bank's AP Automation platform to centralize invoice intake, processing, and payment orchestration within the finance organization, supporting accounts payable and treasury-related payment workflows.
The deployment leveraged standard AP Automation modules including automated invoice capture and validation, workflow-based approval routing, exception management, and payment orchestration. Integration points focused on the bank's core financial systems and payment interfaces to enable end-to-end invoice-to-pay workflows, while governance was organized around centralized workflow controls, role based approvals, and audit trails to meet banking compliance and internal control requirements.
|
|
|
|
|
AR Automation | ERP |
|
2023 | 2014 |
|
|
|
|
|
ERP Financial | ERP |
|
2011 | 2011 |
|
|
|
|
|
ERP Financial | ERP |
|
2023 | 2023 |
|
|
|
|
|
ERP Financial | ERP |
|
2017 | 2018 |
|
|
|
|
|
Expense Management | ERP |
|
2014 | 2014 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
Commerzbank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Commerzbank deployed an In-House ATS as its Applicant Tracking System on the corporate careers website. The deployment positioned the In-House ATS as the public-facing application intake layer for job postings and candidate submissions on jobs.commerzbank.com.
The implementation was configured to support core Applicant Tracking System workflows, including job requisition posting, structured application forms, candidate lifecycle management, resume and document intake, interview scheduling workflows, and offer tracking. The In-House ATS was tuned for role-based user access and workflow automation to align recruiter actions with defined hiring stages.
Operationally the In-House ATS was integrated with Commerzbank’s careers portal to capture applicant data and route candidate records to internal recruiting and HR teams for review and action. The solution served recruiting and talent acquisition functions as the authoritative source of application data for roles advertised on the public website.
Governance for the In-House ATS installation emphasized standardized hiring workflows, approval routing, and controlled user roles for recruiting and HR users. Data handling and candidate privacy controls were implemented within the applicant tracking workflows to align with applicable European data protection expectations while operating as the primary Applicant Tracking System for Commerzbank.
|
|
|
|
|
Compensation Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2017 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2009 | 2009 |
|
|
|
|
|
Learning and Development | HCM |
|
2017 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
|
|
|
|
|
Talent Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2022 | 2022 |
|
Commerzbank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Commerzbank upgraded its Commerzbank Luxembourg operations to Temenos T24, moving the deployment from T24 R07 to T24 R10. The change concerned the Core Banking platform and central transactional processing used by retail and corporate banking activities in Commerzbank Luxembourg, with Temenos T24 functioning as the application for core account management, deposit and loan processing and the general ledger.
The upgrade encompassed codebase and data migration from R07 to R10, configuration of retail and wholesale banking modules, and revalidation of parameters for local regulatory requirements. The implementation followed standard core banking upgrade practices including regression testing, reconciliation, and a controlled cutover to minimize transactional disruption, while integrations across channel interfaces and back office workflows were preserved and realigned to the T24 R10 release.
|
|
|
|
|
Credit Union Management | ERP Services and Operations |
|
2020 | 2021 |
|
|
|
|
|
Digital Banking | ERP Services and Operations |
|
2008 | 2008 |
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2017 | 2017 |
|
Commerzbank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Process Mining | Analytics and BI |
|
2020 | 2020 |
|
Commerzbank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2017 | 2017 |
|
Commerzbank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Commerzbank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2012 | 2013 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Commerzbank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Commerzbank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2010 | 2010 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Commerzbank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM and Investor Relationship Management | Investment Management |
|
2019 | 2020 |
|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2012 | 2012 |
|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2010 | 2010 |
|
|
|
|
|
Portfolio and Investment Performance and Planning | Investment Management |
|
2021 | 2022 |
|
|
|
|
|
Portfolio and Investment Risk Management | Investment Management |
|
2022 | 2022 |
|
|
|
|
|
Trade Order Management System (TOMS) | Investment Management |
|
2019 | 2019 |
|
|
|
|
|
Trade Order Management System (TOMS) | Investment Management |
|
2020 | 2021 |
|
|
|
|
|
Trade Order Management System (TOMS) | Investment Management |
|
2021 | 2024 |
|
|
|
|
|
Trading Platform | Investment Management |
|
2009 | 2009 |
|
|
|
|
|
Trading Platform | Investment Management |
|
2024 | 2026 |
|
|
|
|
|
Trading Platform | Investment Management |
|
2010 | 2010 |
|
|
|
|
|
Trading Platform | Investment Management |
|
2010 | 2010 |
|
|
|
|
|
Trading Platform, Portfolio and Investment Management | Investment Management |
|
2010 | 2010 |
|
Commerzbank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2009 | 2009 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2009 | 2009 |
|
Commerzbank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2013 | 2014 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2019 |
|
|
|
|
|
Treasury Management | TRM |
|
2020 | 2020 |
|
|
|
|
|
Treasury Management | TRM |
|
2010 | 2010 |
|
|
|
|
|
Whistleblowing Management | TRM |
|
2016 | 2016 |
|
Commerzbank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2018 | 2019 |
|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2024 |
|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Operating System (OS) | PaaS |
|
2016 | 2016 |
|
Commerzbank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Container Service | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Database Management | IaaS |
|
2016 | 2016 |
|
Commerzbank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
Commerzbank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Mass Notification System | Physical Security |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Commerzbank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of GM-HR Shared Service Center | Director | HR | |
|
|
|
Deputy CFO | CXO | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Managing Director, Global Head of Corporate Communications | Director | Marketing | |
|
|
|
VP Treasury | VP | Treasury | |
|
|
|
Head of Procurement | Director | Procurement | |
|
|
|
IT Director | Director | IT | |
|
|
|
Strategic Sourcing Manager | Manager | Procurement | |
|
|
|
Expense Reporting & Control Manager | Manager | Finance | |
|
|
|
Head of Travel & Related Services | Director | Finance | |
|
|
|
Director, Strategic Sourcing | Director | Procurement | |
|
|
|
Treasury Specialist | Manager | Treasury | |
|
|
|
Head of CPM Management Office | Director | Finance | |
|
|
|
Vice President - Travel Manager | VP | Operations | |
|
|
|
Tactical Sourcer - T&E | Manager | HR | |
|
|
|
Director Structured Finance | Director | Finance | |
|
|
|
International Procurement - Performance and Governance | CXO | Procurement | |
|
|
|
Sourcing Operations Specialist | Manager | Procurement | |
|
|
|
CIO Finance & Risk | Manager | IT | |
|
|
|
Head of Corporate Procurement Strategy, Governance & International | Director | Procurement | |
|
|
|
Head of IB Finance & Risk IT | Director | Risk | |
|
|
|
CIO Commercial Banking | CXO | IT | |
|
|
|
Team Head Trade Finance & Cash Management | Director | Investment | |
|
|
|
Director - Finance Transformation | Director | Finance | |
|
|
|
Vice President Structured Export Finance | VP | Finance | |
|
|
|
Head of Corporate Procurement | Director | Procurement | |
|
|
|
Strategic Procurement Manager - IT Infrastructure / Market Data | Manager | IT | |
|
|
|
Group Head Systems Operations in Corporate Procurement | Director | Procurement | |
|
|
|
COO | CXO | Finance | |
|
|
|
Director HR- Transfer Management | Director | HR | |
|
|
|
Head of HR Diversity Management | Director | HR | |
|
|
|
Head of HR IT | Director | HR | |
|
|
|
Head of Department HR Management Advisory, Coordination & Governance International, Director | Director | HR | |
|
|
|
Head Of Corporate Communications HR & Technology | Director | HR | |
|
|
|
Senior IT Application Manager | Manager | IT | |
|
|
|
IT manager | Manager | IT | |
|
|
|
Chief Investment Officer | CXO | Investment | |
|
|
|
Managing Director, Head of Asset Management | Director | Investment | |
|
|
|
Head of Treasury Central & Eastern Europe | Director | Finance | |
|
|
|
Lead Portfolio Manager - Multi Asset Management | Manager | Investment | |
|
|
|
Member of the Board of Managing Directors, Chief Risk Officer | Director | Risk | |
|
|
|
IT Manager | Manager | IT | |
|
|
|
Vice President Group Finance | VP | Finance | |
|
|
|
Group Treasury Head of Development & Coordination | Director | Finance | |
|
|
|
Test Manager - Head / Market Risk IT | Director | Risk | |
|
|
|
Head of IT Compliance & Governance, Group Technology Foundations | Director | IT | |
|
|
|
Managing Director, Risk Management, Industry Head | Director | Risk | |
|
|
|
Managing Director Cluster Lead HR Learning Commerzbank AG | Director | HR | |
|
|
|
Head of HR Strategy & Politics | Director | HR | |
|
|
|
Managing Director HR Strategy & Labour Relations (Rechtsanwältin) • Group Human Resources | Director | HR | |
|
|
|
Head of People Strategy Corporate Clients | Director | Customer Service | |
|
|
|
Vice President | Group IT Strategy | VP | IT | |
|
|
|
Group CTO | CXO | IT | |
|
|
|
Head of CIO Office, Strategy & Transformation, Group CIO Corporate Clients | Director | Customer Service | |
|
|
|
AVP - Loan Portfolio Management | VP | Operations | |
|
|
|
Vice President I Head of Financial and Management Reporting | VP | Finance | |
|
|
|
Group CTO | CXO | IT | |
|
|
|
Managing Director | Divisional Head CIO Office, Strategy & Transformation | CXO | IT | |
|
|
|
Head of IT Strategy & Innovation | Director | IT | |
|
|
|
Senior IT Application Manager | Manager | IT | |
|
|
|
Director, Lead Enterprise Architect Digital Transformation | Director | IT | |
|
|
|
Chief Risk Officer (CRO), Group Credit Risk Management | CXO | Finance | |
|
|
|
Head Trade Finance Operations Europe | Director | Finance | |
|
|
|
VP - Group Credit Risk Management - Corporates Sector Machinery | VP | Finance | |
|
|
|
Managing Director Algorithmic Trading Systems | Director | IT | |
|
|
|
Global Head of FX IT Operations | Director | IT | |
|
|
|
Managing Director Securities & Derivates Trading Platforms | Director | IT | |
|
|
|
Global Head of Financial Markets | Director | Finance | |
|
|
|
Global Head of FX & IR Derivatives Trading | Director | Finance | |
|
|
|
Managing Director - FX Forwards and Emerging Markets Trading | Director | Finance | |
|
|
|
Head of Cloud Governance and Processes | Director | IT | |
|
|
|
Director Cloud Transformation | Department head & Key Account Strategic Partnerships | Director | IT | |
|
|
|
Head of Digital Strategy & Architecture | Director | IT | |
|
Apps Being Evaluated by Commerzbank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Commerzbank IT executives and key decision makers. This section highlights Commerzbank's latest recorded technology evaluations, including Flexential Cloud for Application Hosting and Computing Services on 2025-12-17, Kinexys by J.P.Morgan for Blockchain Platform on 2025-09-20, and IBM Cognos TM1 for EPM on 2025-04-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Commerzbank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-17 | Commerzbank | Evaluated | Flexential | Flexential Cloud | Application Hosting and Computing Services | IaaS |
| 2025-09-20 | Commerzbank | Evaluated | J.P. Morgan | Kinexys by J.P.Morgan | Blockchain Platform | Blockchain |
| 2025-04-09 | Commerzbank | Evaluated | IBM | IBM Cognos TM1 | EPM | EPM |
| 2025-02-18 | Commerzbank | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2024-12-16 | Commerzbank | Evaluated |
|
|
Risk Management | TRM |
| 2024-12-09 | Commerzbank | Evaluated |
|
|
Loan Management | ERP Services and Operations |
| 2024-09-12 | Commerzbank | Evaluated |
|
|
Trading Platform, Portfolio and Investment Management | Investment Management |
| 2024-08-01 | Commerzbank | Evaluated |
|
|
Cloud Storage | IaaS |
FAQ - APPS RUN THE WORLD Commerzbank Technographics
Commerzbank is a Banking and Financial Services organization based in Germany,
with around 37728 employees and annual revenues of $14.01 billion.
Commerzbank operates a diverse technology stack with applications such as
Serrala FinanceSuite, In-House ATS and Temenos T24,
covering areas like AP Automation, Applicant Tracking System and Core Banking.
Commerzbank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, In-House Applications and Temenos.
Commerzbank recently adopted applications including
Surecomp DOKA-NG in 2024, Bilendo AR Automation in 2023 and SAP S/4 HANA in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Commerzbank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Commerzbank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Commerzbank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.