Confluent
899 West Evelyn Ave.,
Mountain View, 94041, CA,
United States
Mountain View, 94041, CA,
United States
1 800-439-3207
Professional Services
Confluent Technographics
Confluent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Confluent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Confluent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Confluent has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Culture Amp for Employee Experience in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Confluent is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Confluent revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Confluent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Confluent Tech Stack and Enterprise Applications
Confluent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Confluent implemented Oracle NetSuite ERP to provide a unified backbone for core accounting and procurement operations, establishing a clear ERP Financial foundation for the company. The deployment was intended to centralize financial control and support sourcing activities described by Confluent hiring for strategic procurement roles, linking transactional finance workflows to strategic sourcing responsibilities.
The Oracle NetSuite ERP implementation included standard ERP Financial functional capabilities such as general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting, alongside procurement and vendor management workflows. Configuration work emphasized document and contract handling for sourcing, automation of purchase-to-pay touchpoints, and role based access for finance and procurement teams to support auditability and control.
The implementation leveraged Oracle NetSuite ERP as a cloud delivered ERP, integrating operational bookkeeping and procurement transaction capture into a single SaaS ledger and enabling collaborative processes with Accounting, Finance, Legal, Business Systems and IT stakeholders. Operational coverage focused on business functions for Finance and Procurement, aligning sourcing processes like RFx, vendor due diligence, negotiations and supplier management with transactional financial records.
Governance and process changes centered on formalizing sourcing and procurement workflows, preparing and managing sourcing documents and contracts within the NetSuite led financial system, and embedding procurement oversight into month end and vendor management routines. Confluent Oracle NetSuite ERP ERP Financial was positioned to support Finance and Procurement business functions by standardizing transactional controls, enabling supplier lifecycle management and creating a single system of record for financial and sourcing activities.
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Payment Processing | ERP |
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2020 | 2020 |
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Confluent HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2015 | 2015 |
In 2015, Confluent implemented Culture Amp as an Employee Experience platform. The deployment established a web-accessible instance to centralize engagement and feedback workflows across the organization.
Culture Amp was configured to provide core Employee Experience capabilities, including employee engagement and pulse surveys, continuous performance feedback, and people analytics and reporting. Configuration focused on survey templates, cadence scheduling, role-based administration, and configurable reporting to support HR and People Operations use cases.
The implementation is surfaced at confluent.cultureamp.com, indicating a dedicated Culture Amp subdomain for employee access and administration. Governance and rollout were organized through HR and People Operations, with centralized administration for survey schedules, data access controls, and operational ownership retained within those business functions.
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Confluent AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Confluent deployed Drift AI Chatbot on its public website. Confluent implemented Drift AI Chatbot as a web-facing conversational layer, and the solution is categorized under Chatbots and Conversational AI to support customer engagement and lead capture workflows.
The implementation leverages standard Chatbots and Conversational AI capabilities, including a web-embedded conversational interface, intent detection and automated qualification flows, scripted playbooks for common inquiries, and escalation pathways to human agents when necessary. Configuration efforts emphasized conversation design, session handling, and response templates to align automated interactions with Confluent marketing and sales qualification criteria.
Operational scope is focused on the public website as the primary digital touchpoint, with the bot servicing marketing and sales functions and shaping inbound routing and handoff workflows. Governance and operational controls center on iterative training of conversational models, content governance for outbound messaging, and monitoring of engagement and session metrics to inform ongoing refinement of playbooks and conversational behavior.
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Confluent Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Confluent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Event Management | Collaboration |
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2024 | 2024 |
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Confluent Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Confluent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Confluent ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Confluent TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Confluent PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Confluent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Confluent
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Legal Officer, Secretary and Chief Compliance Officer | CXO | Legal | |
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Deputy General Counsel, Privacy and Compliance | CXO | Finance | |
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Contract Manager | Manager | Finance | |
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Deputy General Counsel | CXO | Finance | |
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Apps Being Evaluated by Confluent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Confluent IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Confluent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Confluent Technographics
Confluent is a Professional Services organization based in United States,
with around 2800 employees and annual revenues of $200.0 million.
Confluent operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Culture Amp and Drift AI Chatbot,
covering areas like ERP Financial, Employee Experience and Chatbots and Conversational AI.
Confluent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Culture Amp and Drift.
Confluent recently adopted applications including
ON24 Intelligent Engagement Platform in 2024, eTrigue DemandCenter in 2024 and Semaphore Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Confluent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Confluent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Confluent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.