Contentstack
7101 La Vista Pl,
Longmont, 80503, CO,
United States
Longmont, 80503, CO,
United States
1 415-255-5955
Professional Services
Contentstack Technographics
Contentstack Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Contentstack and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Contentstack employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Contentstack has purchased the following applications: Tesorio Accounts Receivable Automation for AR Automation in 2020, LiveChat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Contentstack is running and its propensity to invest more and deepen its relationship with Tesorio , Oracle , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Contentstack revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Contentstack intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Contentstack Tech Stack and Enterprise Applications
Contentstack ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tesorio | Legacy | Tesorio Accounts Receivable Automation | AR Automation | ERP | n/a | 2020 | 2020 |
In 2020 Contentstack implemented Tesorio Accounts Receivable Automation to streamline accounts receivable workflows under the direction of Jun Feng, Global Corporate Controller. The implementation was executed by the finance organization and completed via Tesorio FastConnect in 30 minutes without IT support, positioning the deployment as a self-service onboarding for a lean finance team.
The deployment focused on AR Automation capabilities oriented to collections orchestration, including automated collections workflows, configurable communication cadence and tone, sender identity and recipient targeting, and centralized invoice aging and tracking. Tesorio Accounts Receivable Automation was configured to operationalize collections messaging and to provide the finance team with role-based views for execution and monitoring.
Operational integration emphasized creating a unified view from previously disconnected data sources, consolidating billing, invoicing, payments and customer records to support collections activity. The implementation covered Contentstack finance and collections functions and established tighter operational coordination with sales, marketing, customer success, and HR as part of collections workflows, reflecting the controller’s view of finance as a central coordinator across departments.
Governance and rollout were anchored by a finance-led adoption model, with Jun Feng driving configuration and ongoing process management, and with minimal external resources required. The quick onboarding reduced internal implementation overhead and enabled the finance team to treat collections as a coordinated process rather than an ad hoc activity.
Results reported with Tesorio include an 11 day reduction in DSO, a 25 percent increase in CEI, and a 10 percent reduction in overdue invoices, demonstrating measurable improvements in accounts receivable performance after the AR Automation deployment.
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ERP Financial | ERP |
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2019 | 2019 |
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Contentstack AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Contentstack deployed LiveChat as a Chatbots and Conversational AI solution to enable conversational engagement on its website. The LiveChat implementation concentrated on embedding the web chat widget across marketing and product documentation pages, providing a real time interface for prospective customers and existing users. Operational ownership was centered on marketing and customer success teams, using the chat channel for lead qualification and support triage.
Configuration emphasized agent console provisioning, chat routing rules, canned responses and transcript capture, aligning LiveChat functional modules with Contentstack support and sales workflows. Reporting and conversation logs were organized to support handoff and follow up within internal processes, and the deployment used staged rollout controls on public site pages to manage conversational volume. The narrative links Contentstack, LiveChat, Chatbots and Conversational AI to customer engagement and support functions.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Contentstack Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Contentstack implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration capabilities across the company. Contentstack uses Google Workspace on their website and within internal teams to centralize email, calendaring, and collaborative document workflows under a single Google tenant.
The Google Workspace deployment includes core modules such as Gmail, Drive, Docs, Sheets, Slides, Calendar, and Meet, managed through the Google Admin console. The implementation follows a cloud hosted SaaS architecture with centralized administration for account provisioning, domain management, and organizational unit configuration.
Operational coverage extends across core business functions, including engineering, marketing, sales, and customer success, enabling shared document collaboration and synchronous meeting workflows. Identity and access are governed through Google Accounts and group based sharing policies, with configured retention and sharing settings to control external collaboration.
Governance is organized around centralized admin controls, role based user provisioning, and group membership management to standardize collaboration patterns and permissions. Change management focused on onboarding and admin policy configuration to align Google Workspace functionality with Contentstack business processes and website usage.
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Contentstack Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Contentstack CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Contentstack ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Contentstack TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Contentstack PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Contentstack IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Contentstack
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Contentstack Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Contentstack IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Contentstack digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Contentstack Technographics
Contentstack is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
Contentstack operates a diverse technology stack with applications such as
Tesorio Accounts Receivable Automation, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like AR Automation, Chatbots and Conversational AI and Collaboration.
Contentstack has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tesorio, LiveChat, Inc. and Google.
Contentstack recently adopted applications including
DocuSign eSignature in 2022, LiveChat in 2021 and TeamSupport SnapEngage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Contentstack’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Contentstack’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Contentstack technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.