Lidcombe, 2141, NSW,
Australia
Costco Wholesale Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Costco Wholesale Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Costco Wholesale Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costco Wholesale Australia has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costco Wholesale Australia is running and its propensity to invest more and deepen its relationship with SAP , UKG , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costco Wholesale Australia revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costco Wholesale Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Costco Wholesale Australia implemented SAP SuccessFactors Employee Central. The deployment positioned SAP SuccessFactors Employee Central as the company Core HR system for its Australian workforce of approximately 5,000 employees, using the cloud-delivered Employee Central to centralize employee master data, organizational structures, and HR lifecycle transactions.
Integration work included Kronos Workforce Dimensions, also known as SAP Time Management by Kronos, for Time and Attendance and Preceda for Payroll. SAP SuccessFactors Employee Central served as the HR master record, synchronizing core employee attributes and organizational assignments to Kronos for time capture and to Preceda for payroll processing, with integration patterns aligned to standard Core HR to time and payroll workflows, and governance focused on data ownership, interface controls, and coordinated change management across HR, payroll, and store operations.
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Payroll | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Costco Wholesale Australia implemented Google Workspace (Formerly Google G-Suite) as its cloud-hosted collaboration platform. Google Workspace (Formerly Google G-Suite) is used for Collaboration to support corporate communications, IT operations, merchandising, and supply chain coordination across the Australian business.
The deployment centers on standard Collaboration functional modules including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, provisioned and managed through the Admin console. Configuration reflects organizational units and group-based access controls, shared drives for team content, coauthoring workflows, and calendar resource scheduling, aligning platform capabilities to day to day collaboration and content management needs.
Operational coverage spans Costco Wholesale Australia across corporate and operational teams, supporting both office and field staff. Governance is implemented via centralized administration, role based provisioning, account lifecycle processes, and policy driven access management using Admin console controls, integrating Google Workspace (Formerly Google G-Suite) into IT operational workflows and corporate communications practice.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Costco Wholesale Australia implemented DocuSign eSignature as a Digital Signing capability on its Australian public website. The deployment embedded DocuSign eSignature into customer-facing web flows to capture electronic signatures, using embedded signing sessions, configurable authentication options, standardized document templates and tamper-evident audit trails to support online execution of forms and consent documents.
Operational coverage is focused on the Costco Wholesale Australia e-commerce and member interaction site, with centralized administration for template management, role-based access controls and compliance logging to govern signature workflows. Governance and process alignment included standardizing web-based signing envelopes and enforcing audit and authentication policies, integrating DocuSign eSignature at the application layer so website-driven transactions and consent capture are executed and recorded consistently.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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