Coverys Insurance
One Financial Center,
Boston, 2111, MA,
United States
Boston, 2111, MA,
United States
1 800-225-6168
Insurance
Coverys Insurance Technographics
Coverys Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coverys Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 660 Coverys Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coverys Insurance has purchased the following applications: Duck Creek Claims for Insurance Claims Management in 2015, Microsoft Power BI for Analytics and BI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coverys Insurance is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , Microsoft , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coverys Insurance revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coverys Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coverys Insurance Tech Stack and Enterprise Applications
Coverys Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Coverys Insurance implemented Duck Creek Claims as part of a broader Duck Creek Suite migration. The deployment targeted Claims operations across the United States for this medical professional liability insurer, and the implementation was aligned with the Insurance Claims Management category to support national claims handling for physicians, dentists, allied health providers, and institutional clients.
The project emphasized core Insurance Claims Management functional modules including claims intake, triage and routing, adjudication workflows, reserve accounting, payments processing and document management, with automation applied to standard claim lifecycle steps. Duck Creek Claims was integrated with Duck Creek Insights to provide analytics and reporting capabilities, improving operational visibility for claims supervisors and enterprise risk teams.
Procurement and technical evaluation included a proof of concept that highlighted Duck Creek's rating engine capabilities and informed the suite-level decision, while the primary production rollout concentrated on Duck Creek Claims. The implementation was executed within the Duck Creek Suite architecture, aligning business rules, configuration, and workflow orchestration to Coverys' claims governance and compliance requirements.
Governance changes centralized claims workflow rules and standard operating procedures, accompanied by a phased rollout and training for claims operations staff. According to the vendor press release, the migration completed successfully and delivered increased efficiencies and streamlined operations for Coverys' claims function.
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Insurance Policy Administration | ERP Services and Operations |
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2015 | 2015 |
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Time Tracking and Billing | ERP Services and Operations |
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2015 | 2015 |
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Coverys Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
In 2017 Coverys Insurance implemented Microsoft Power BI to establish a centralized Analytics and BI platform supporting enterprise reporting and self service analytics. Microsoft Power BI was positioned to serve underwriting, claims, actuarial, and finance business functions by providing consolidated dashboards, governed datasets, and interactive report distribution across the organization.
The deployment emphasized data modeling, reusable report templates, role based workspaces, scheduled data refresh and embedded support for R and Python scripting to enable advanced analytics workflows, reflecting internal experience with R or Python and prior Tableau or PowerBI usage. Governance measures included workspace access controls, dataset certification, and change control for reports to standardize reporting processes and operationalize analytics across departments using Microsoft Power BI within the Analytics and BI category.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Coverys Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Coverys Insurance deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The implementation is embedded on the Coverys website to provide web-based meeting access for external stakeholders and to enable click-to-join conferencing from public pages. Cisco Webex Meetings is used for synchronous collaboration, browser-based join flows, video conferencing, screen sharing, host controls, and meeting recording across the organization.
Deployment architecture centers on an embedded Webex meeting interface on customer-facing web pages while supporting native Webex clients for internal users. Governance aligns to IT and communications policies to manage scheduling, access control, participant authentication, and recording retention, and operational workflows reflect standard audio video and web conferencing controls and host management. Coverys Insurance uses Cisco Webex Meetings for Audio Video and Web Conferencing to support customer engagement, claims collaboration, and internal team meetings across its United States operations.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2021 | 2021 |
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Coverys Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Coverys Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Coverys Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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Coverys Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Coverys Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Business Intelligence | VP | IT | |
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Director of Data Governance | Director | IT | |
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Manager, Business Analytics | Manager | Finance | |
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Apps Being Evaluated by Coverys Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coverys Insurance IT executives and key decision makers. This section highlights Coverys Insurance's latest recorded technology evaluations, including OneTrust Cookie Consent for Governance, Risk and Compliance on 2025-10-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coverys Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-07 | Coverys Insurance | Evaluated | OneTrust | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD Coverys Insurance Technographics
Coverys Insurance is a Insurance organization based in United States,
with around 660 employees and annual revenues of $150.0 million.
Coverys Insurance operates a diverse technology stack with applications such as
Duck Creek Claims, Microsoft Power BI and Cisco Webex Meetings,
covering areas like Insurance Claims Management, Analytics and BI and Audio Video and Web Conferencing.
Coverys Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Duck Creek Technologies, Microsoft and Cisco Systems.
Coverys Insurance recently adopted applications including
Cisco Webex Meetings in 2021, Zoom in 2021 and Cvent Event Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coverys Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coverys Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coverys Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.