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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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Crawford Bayley
Location
4th Floor, State Bank Buildings, N.G.N. Vaidya Marg, Fort,
Mumbai, 400023,
India
Website
https://www.crawfordbayley.com/
Phone
91 22 2266-8000
Artw industry
Professional Services
Employee
Revenue

Crawford Bayley Technographics

Crawford Bayley Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Crawford Bayley and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Crawford Bayley employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Crawford Bayley has purchased the following applications: C+Desk ITSM for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Crawford Bayley is running and its propensity to invest more and deepen its relationship with Chamunda Tech Net Services or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Crawford Bayley revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crawford Bayley intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Crawford Bayley Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Chamunda Tech Net Services Legacy C+Desk ITSM IT Service Management ITSM n/a 2020 2020 In 2020 Crawford Bayley deployed C+Desk ITSM from Chamunda Tech Net Services to centralize internal IT and facilities service requests across its Mumbai offices. The rollout focused on internal support for a professional services firm of approximately 150 employees, targeting IT and facilities teams as primary business functions supported by the system. The implementation leverages the C+Desk ITSM IT/helpdesk module together with a knowledgebase module to provide ticket creation, assignment, lifecycle tracking, and self-service content for end users. Configuration work emphasized a unified service request catalog and standardized ticket queues to streamline request intake and reduce manual routing, consistent with common IT Service Management workflows. No named system integrations are documented in the source listing, governance centered on centralized intake and cross-department request routing, and operational ownership sits with internal IT and facilities managers. Crawford Bayley uses C+Desk ITSM as an IT Service Management platform to improve ticket turnaround and inter-department communication according to the vendor public listing.
IT Decision Makers and Key Stakeholders at Crawford Bayley
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Crawford Bayley Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Crawford Bayley Technographics

Crawford Bayley is a Professional Services organization based in India, with around 150 employees and annual revenues of $12.0 million.

Crawford Bayley operates a diverse technology stack with applications such as C+Desk ITSM, covering areas like IT Service Management.

Crawford Bayley has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chamunda Tech Net Services .

Crawford Bayley recently adopted applications including C+Desk ITSM in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Crawford Bayley’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Crawford Bayley’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Crawford Bayley technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.