Credit Agricole
12 place des Etats-Unis Cedex Montrouge,
Paris, 92545,
France
Paris, 92545,
France
33 1 57 72 90 45
Banking and Financial Services
Credit Agricole Technographics
Credit Agricole Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Credit Agricole and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80518 Credit Agricole employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Credit Agricole has purchased the following applications: Ivalua Invoice Processing Automation for AP Automation in 2019, In-House ATS for Applicant Tracking System in 2016, Oracle Flexcube for Core Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Credit Agricole is running and its propensity to invest more and deepen its relationship with Ivalua , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Credit Agricole revenues, which have grown to $29.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credit Agricole intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Credit Agricole Tech Stack and Enterprise Applications
Credit Agricole ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ivalua | Legacy | Ivalua Invoice Processing Automation | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Groupe Crédit Agricole implemented Ivalua Invoice Processing Automation as an AP Automation solution to centralize and standardize accounts payable processing across the bank. The deployment focused on streamlining invoice intake and processing workflows within the group accounts payable function, positioning Ivalua Invoice Processing Automation as the primary platform for invoice lifecycle management.
The implementation configured invoice capture and automated data extraction, invoice validation and matching logic, approval workflow orchestration, and exception handling to support both PO and non PO invoice flows. Functional capabilities emphasized workflow routing, rules based validation, and automated escalation paths to reduce manual handling and accelerate processing through the AP Automation platform.
Operationally the solution was connected to Groupe Crédit Agricole finance and payment systems and to supplier facing invoice submission channels to ensure invoice status synchronization and handoffs between AP, payment operations, and supplier services. Integration work focused on transactional synchronization and status visibility, enabling finance teams to reconcile invoice states across systems and maintain supplier communication from the AP Automation layer.
Governance changes established standardized approval policies, role based access and exception management workflows under the control of central AP and finance process owners. The program delivered an increase in invoice processing efficiency, with process redesign and system enforced controls reducing manual touchpoints while centralizing AP governance within the Ivalua Invoice Processing Automation environment.
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AP Automation | ERP |
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2024 | 2024 |
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ERP Financial | ERP |
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2007 | 2007 |
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Expense Management | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Credit Agricole HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
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Core HR | HCM |
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2019 | 2019 |
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Interview Scheduling | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2015 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Credit Agricole ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2018 | 2019 |
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Credit Agricole AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Natural Language Processing | AI-Powered Application |
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2020 | 2020 |
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Credit Agricole Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Credit Agricole Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Credit Agricole Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Event Management | Collaboration |
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2022 | 2022 |
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Credit Agricole Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Credit Agricole eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Credit Agricole CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2005 | 2005 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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Credit Agricole EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Credit Agricole ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2014 | 2014 |
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Credit Agricole Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2016 | 2017 |
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Credit Agricole Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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Credit Agricole TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2018 |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2010 | 2010 |
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Credit Agricole PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Credit Agricole IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2016 | 2016 |
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Servers, Storage and Networking | IaaS |
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2006 | 2006 |
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Credit Agricole CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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Credit Agricole Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Credit Agricole
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Sourcing Manager | Manager | Procurement | |
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Deputy General Manager, Chief Financial Officer | Manager | Finance | |
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Head of ALM-Treasury and Financial Reporting chez Crédit Agricole Centre Loire | Director | Finance | |
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Head of IT Audit | Director | IT | |
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Deputy Managing Director Head of Operations and Transformation | Director | Finance | |
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Information Systems Director - Central Functions | Director | IT | |
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Deputy Director of Information Systems | Director | IT | |
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Group Purchasing Manager - Business Software, IT Services/Consultancy | Manager | IT | |
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Financial Operation Officer - VP | VP | Finance | |
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Director of IT purchasing group | Director | IT | |
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Head of Internal Audit | Director | Finance | |
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Head of International Human Resources - DRH international | Director | HR | |
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Vice President; Responsible for IT Service Management & Governance | VP | IT | |
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Vice President Head Global Application Management & Support | VP | IT | |
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HR Business Partner Group Chief Technology Officer - HR for Corporate Functions | CXO | HR | |
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CPO | CXO | Finance | |
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Head of Retail Banking Procurement Division | Director | Procurement | |
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CEO of Crédit Agricole S.A. | CXO | Finance | |
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Head of Secure Financing Management | Director | Finance | |
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Head of Artificial Intelligence | Director | IT | |
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Head of Marketing, Customer Experience | Director | Customer Service | |
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Digital Transformation Manager | Manager | IT | |
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Deputy General Manager Head of Development, Client and Innovation | Director | Customer Service | |
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Group Head of Compliance | Director | Finance | |
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Head of KYC/AML Correspondent Banking | Director | Risk | |
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Head of Data Science - Compliance - Financial Crime | Director | IT | |
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Deputy General Manager, Head of Group Innovation, Digital Transformation and IT | Director | IT | |
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Head of Corporate IT | Director | Finance | |
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Global Head of Corporate Banking IT | Director | Finance | |
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IT Managing Director | Director | IT | |
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Investment Manager | Manager | Investment | |
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Head of Investments and Treasury | Director | Investment | |
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Real Estate Portfolio Manager | Manager | Investment | |
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Head of Back Office Unit | Director | Finance | |
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Omnichannel Customer Relations Director | Director | Customer Service | |
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CRM Project Director | Director | IT | |
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Customer Service Manager | Manager | Customer Service | |
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Customer Relationship Development Director | Director | Customer Service | |
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Head of the Customer Relations Modernization department | Director | Customer Service | |
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Director, Head of IT | Director | IT | |
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Managing Director - Head of Technology, Media & Telecom Investment Banking | Director | IT | |
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Managing Director - Head of IT | Director | IT | |
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Head of Group Financial Control | Director | Finance | |
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Global Head of IT - IT and Operations Services | Director | IT | |
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Global Head of Finance Project Management - Managing Director | Director | IT | |
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Deputy Head of Information Systems | Director | IT | |
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Apps Being Evaluated by Credit Agricole Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Credit Agricole IT executives and key decision makers. This section highlights Credit Agricole's latest recorded technology evaluations, including DTCC TradeSuite ID for Risk Management on 2026-08-28, FIS Corporate Actions Manager (formerly XSP. eCAP and XSPrisa) for Workforce Management on 2026-08-27, and SimCorp Dimension for Portfolio and Investment Management on 2026-07-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Credit Agricole digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-08-28 | Credit Agricole | Evaluated | DTCC | DTCC TradeSuite ID | Risk Management | TRM |
| 2026-08-27 | Credit Agricole | Evaluated | FIS Global | FIS Corporate Actions Manager (formerly XSP. eCAP and XSPrisa) | Workforce Management | HCM |
| 2026-07-08 | Credit Agricole | Evaluated | SimCorp | SimCorp Dimension | Portfolio and Investment Management | Investment Management |
| 2026-05-21 | Credit Agricole | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2026-05-20 | Credit Agricole | Evaluated |
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Blockchain Platform | Blockchain |
| 2026-04-02 | Credit Agricole | Evaluated |
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Portfolio and Investment Management | Investment Management |
| 2026-03-26 | Credit Agricole | Evaluated |
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Analytics and BI | Analytics and BI |
| 2026-03-03 | Credit Agricole | Evaluated |
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Travel Management | ERP Services and Operations |
| 2026-02-27 | Credit Agricole | Evaluated |
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EPM | EPM |
| 2025-11-13 | Credit Agricole | Evaluated |
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Core HR | HCM |
FAQ - APPS RUN THE WORLD Credit Agricole Technographics
Credit Agricole is a Banking and Financial Services organization based in France,
with around 80518 employees and annual revenues of $29.80 billion.
Credit Agricole operates a diverse technology stack with applications such as
Ivalua Invoice Processing Automation, In-House ATS and Oracle Flexcube,
covering areas like AP Automation, Applicant Tracking System and Core Banking.
Credit Agricole has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ivalua, In-House Applications and Oracle.
Credit Agricole recently adopted applications including
SAP Taulia AP Automation in 2024, Acollab Collaborative Platform in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Credit Agricole’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Credit Agricole’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Credit Agricole technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.