Montrouge, 92120,
France
Credit Agricole Technographics
Credit Agricole Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Credit Agricole and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80518 Credit Agricole employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Credit Agricole has purchased the following applications: Lusis TANGO for Payment Processing in 2018, Logpickr Process Explorer 360 for Process Mining in 2022, Brightcove for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Credit Agricole is running and its propensity to invest more and deepen its relationship with Lusis Payments , Logpickr , Brightcove or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Credit Agricole revenues, which have grown to $29.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credit Agricole intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Credit Agricole Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lusis Payments | Legacy | Lusis TANGO | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Credit Agricole integrated Lusis TANGO into its global payments project. The bank implemented Lusis TANGO LitePOS, called TMS for the bank, to manage a large POS estate across Europe and to centralize Payment Processing functions for terminal lifecycle management.
The rollout concentrated on POS and terminal management and on enabling value added services such as loyalty and promotions. Lusis TANGO LitePOS was configured to act as the bank s terminal management system, supporting remote provisioning, configuration orchestration and point of sale service delivery consistent with Payment Processing workflows.
The implementation was embedded in the bank s global payments program and covered the bank s European operations, targeting merchant and branch POS estates to introduce consistent terminal management practices across multiple countries. The TMS designation served as the operational reference for the terminal fleet and value added service provisioning.
Rollout governance emphasized centralized control of terminal configuration and staged regional rollouts under the TMS program. The initiative was intended to increase flexibility and scalability and to reduce terminal costs across Credit Agricole s European operations.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Logpickr | Legacy | Logpickr Process Explorer 360 | Process Mining | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Credit Agricole en Bretagne, a regional unit of Credit Agricole, implemented Logpickr Process Explorer 360 to analyze and improve its home loan processes, deploying a Process Mining capability focused on operational excellence for the region. The deployment targeted banking home loan process discovery across multiple departments in the Brittany region with the explicit aim of removing bottlenecks and optimizing lead times.
Logpickr Process Explorer 360 was configured for process discovery, visual end to end process mapping, bottleneck detection, and lead time analysis, leveraging the Logpickr engine now part of iGrafx to drive root cause investigation workflows. The implementation emphasized interactive process visualizations, trace level analytics, and repeatable scenario analysis typical of Process Mining to support operational teams and process owners.
The rollout concentrated on multiple business functions related to the home loan lifecycle within the Brittany region, with governance driven by departmental operational teams using Process Explorer 360 outputs to prioritize remediation and process redesign. Initial outcomes reported in 2022 included faster bottleneck identification and improved end to end process transparency.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightcove | Legacy | Brightcove | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2000 | 2000 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Credit Agricole
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Credit Agricole Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||