Crédit du Nord
28 Place Rihour,
Lille, 59000,
France
Lille, 59000,
France
33 3 20 78 54 54
Banking and Financial Services
Crédit du Nord Technographics
Crédit du Nord Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crédit du Nord and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9500 Crédit du Nord employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crédit du Nord has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, Inbenta Chatbot for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crédit du Nord is running and its propensity to invest more and deepen its relationship with Oracle , Inbenta Technologies , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crédit du Nord revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crédit du Nord intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crédit du Nord Tech Stack and Enterprise Applications
Crédit du Nord HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Crédit du Nord implemented Oracle Taleo Cloud Service as its external careers and hiring front end, deploying the application on its public website and classifying the solution under Recruiting,Applicant Tracking System. The deployment emphasizes web-hosted career site functionality to capture candidate applications and direct traffic to the Oracle Taleo Cloud Service applicant portal.
Oracle Taleo Cloud Service was configured to support core recruiting modules typical of the category, including job requisition management, job posting and career site publishing, applicant tracking and candidate profile management, interview scheduling, and offer management. Configuration work included automated hiring workflows and role based access controls to separate recruiter, hiring manager, and HR operational privileges, along with built-in reporting and recruitment analytics capabilities provided by the Oracle Taleo Cloud Service platform.
Operational coverage centers on Crédit du Nord’s HR and talent acquisition functions, using the platform to centralize applicant collection from the corporate careers site and to standardize recruiting processes across business units. Governance around requisition approvals, candidate data handling, and recruiter workflow orchestration was established to align hiring processes with corporate HR policy while keeping the systemed applicant experience hosted through the bank’s website.
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Crédit du Nord AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Crédit du Nord deployed Inbenta Chatbot, implementing the Chatbots and Conversational AI application on its customer-facing website using the Inbenta Platform. Crédit du Nord positioned Inbenta Chatbot to support customer service and digital channel interactions, aligning the Chatbots and Conversational AI solution with web-based inquiry handling and self-service use cases.
The implementation configuration emphasized conversational natural language understanding, semantic search driven FAQ automation, and a managed knowledge base to surface answers to common banking queries. Inbenta Chatbot was configured to interpret customer intents and deliver scripted conversational flows, with content management workflows for its knowledge repository maintained by digital teams.
Deployment architecture focused on an embedded web widget hosted on the public site and operated as the front-end conversational layer for retail banking customers. Operational scope centered on digital channels and customer support touchpoints, where the chatbot handled initial triage and routed complex requests to human agents or established support workflows.
Governance for the Inbenta Chatbot implementation involved centralized content ownership by the digital and customer service teams, ongoing conversational tuning, and phased content rollouts across site sections. Crédit du Nord uses the Inbenta Platform to maintain conversational assets, update FAQs, and enforce response quality as part of its Chatbots and Conversational AI governance model.
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Crédit du Nord Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Crédit du Nord implemented Cisco Webex Meetings, embedding Cisco Webex Meetings on its corporate website to provide hosted conferencing sessions accessible to customers and staff. The deployment uses Audio Video and Web Conferencing capabilities including scheduled meetings, real-time video and audio, screen sharing, and session recording to support synchronous collaboration and customer engagement.
Integration is centered on the public website where Webex meeting links and join flows are provisioned into customer advisory pages and internal collaboration entry points. Configuration and governance focus on platform administration, meeting scheduling workflows, access controls, and user provisioning consistent with banking operational policies, while the technical architecture relies on cloud-hosted Webex services and web embedding to centralize meeting management and maintain standardized conferencing configurations.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Crédit du Nord CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Crédit du Nord ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2016 | 2016 |
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Crédit du Nord TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2015 | 2015 |
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Crédit du Nord IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Crédit du Nord
| First Name | Last Name | Title | Function | Department | Phone | |
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IT management controller | Director | IT | |
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Trade Finance Officer | Director | Investment | |
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Treasurer | Manager | Treasury | |
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Enterprise Architecture | Manager | IT | |
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Apps Being Evaluated by Crédit du Nord Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crédit du Nord IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crédit du Nord digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Crédit du Nord Technographics
Crédit du Nord is a Banking and Financial Services organization based in France,
with around 9500 employees and annual revenues of $2.20 billion.
Crédit du Nord operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, Inbenta Chatbot and Cisco Webex Meetings,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Crédit du Nord has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Inbenta Technologies and Cisco Systems.
Crédit du Nord recently adopted applications including
Cisco Webex Meetings in 2021, Xandr Invest (ex AppNexus DSP) in 2021 and Kameleoon in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crédit du Nord’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crédit du Nord’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crédit du Nord technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.