Sao Paulo, 01436-900,
Brazil
Crefisa Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Crefisa Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Crefisa Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crefisa Brazil has purchased the following applications: VCOM Zaap for Utilities Customer Care and Billing in 2021, Stefanini GRC for Governance, Risk and Compliance in 2024, React for Apps Development in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crefisa Brazil is running and its propensity to invest more and deepen its relationship with VCOM Tecnologia , Stefanini , React or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crefisa Brazil revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crefisa Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VCOM Tecnologia | Legacy | VCOM Zaap | Utilities Customer Care and Billing | CRM | n/a | 2021 | 2021 |
In 2021, Crefisa Brazil is listed by VCOM Tecnologia among customers associated with VCOM Zaap, according to VCOM's client listings. The listing links Crefisa to solutions in the Utilities Customer Care and Billing category, and the vendor frames the relationship around collections, renegotiation and customer-contact workflows in Brazil. VCOM Zaap is therefore presented as the application supporting customer care and collections-oriented capabilities for Crefisa Brazil, with emphasis on omnichannel contact handling and collections workflow orchestration as typical functional terminology for this category.
Module-level details and specific integrations are not published by the vendor, and module usage for Zaap is inferred from VCOM publicity because Crefisa appears on the client list but no public case names a specific Zaap deployment. Operational scope as described focuses on collections operations, renegotiation processes and customer service contact center functions, impacting consumer collections and customer-care business functions. No system integrator or explicit third-party system integrations are documented in the source, and governance or rollout particulars are not provided by VCOM.
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stefanini | Legacy | Stefanini GRC | Governance, Risk and Compliance | TRM | n/a | 2024 | 2024 |
In 2024, Crefisa Brazil was named among the client base incorporated into Stefanini's cybersecurity and Governance, Risk and Compliance offering following Stefanini's acquisition of Protega, and Stefanini now supports the client’s GRC and managed-security needs in Brazil. Stefanini GRC is identified as the application associated with this relationship, within the Governance, Risk and Compliance category.
The engagement is described in public communications as aligning with Protega’s prior service portfolio, therefore the Stefanini GRC deployment is positioned to cover GRC consulting and SOC/MSS capabilities consistent with that portfolio. Functional capabilities implied by the announcement and by the Governance, Risk and Compliance category include risk assessment and remediation workflows, policy and control management, compliance monitoring, and security operations center managed services, with Stefanini GRC referenced as the solution name.
Operational scope is focused on Brazil, supporting corporate security, risk and compliance teams and security operations functions at Crefisa Brazil. Governance implications described in the announcement indicate a consolidation of Protega’s client relationships and service delivery under Stefanini’s cybersecurity organization, though the public statement does not disclose module-level configurations, specific integrations, or detailed rollout sequencing for the Stefanini GRC implementation.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| React | Legacy | React | Apps Development | PaaS | n/a | 2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Workspace | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Managed Detection and Response (MDR) | CyberSecurity |
|
2024 | 2024 |
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