CTrack Benelux Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CTrack Benelux and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 CTrack Benelux employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CTrack Benelux has purchased the following applications: LeadDesk for Call Center in 2020, Cloudflare CDN for Content Delivery Network in 2021, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CTrack Benelux is running and its propensity to invest more and deepen its relationship with LeadDesk , Cloudflare , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CTrack Benelux revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CTrack Benelux intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | LeadDesk | Call Center | CRM | n/a | 2020 | 2020 | In 2020, CTrack Benelux implemented LeadDesk as a Call Center application. The deployment embeds LeadDesk on the company website to support customer-facing telephony for the 40 employee Netherlands-based transportation firm. The implementation is provisioned as a cloud-hosted contact channel, enabling web-initiated calls and browser-based agent access. LeadDesk was configured to deliver core call center capabilities including click-to-call from web pages, browser agent consoles, call logging and interaction history, and campaign-driven outbound dialing. Typical configuration work included phone number provisioning, agent profiles, basic routing rules and script templates to align sales and support workflows. Integration with the website is explicitly used to capture inbound inquiries and to trigger outbound call flows through the embedded LeadDesk interface. Operational scope covers customer support and sales teams within CTrack Benelux, with centralized administration for user provisioning, call handling policies and reporting access to maintain operational governance. | |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2020 | 2020 |
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