Crossville, 38555, TN,
United States
Cumberland Medical Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cumberland Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Cumberland Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cumberland Medical Center has purchased the following applications: Liquid Web Cloud Servers for Application Hosting and Computing Services in 2016, Hotjar for Customer Experience in 2018, Wellsky Fastrack for Healthcare ERP in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cumberland Medical Center is running and its propensity to invest more and deepen its relationship with Liquid Web , Cloudflare , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cumberland Medical Center revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cumberland Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| WellSky | Legacy | Wellsky Fastrack | Healthcare ERP | ERP Services and Operations | n/a | 2012 | 2012 | In 2012, Cumberland Medical Center deployed Wellsky Fastrack as its Healthcare ERP to consolidate patient, insurance, billing, and inventory workflows across its Medical Equipment Services operations. The implementation was positioned to centralize revenue cycle and clinical documentation tasks, linking front end verification with back end claims processing under the Wellsky Fastrack Healthcare ERP instance. The Wellsky Fastrack deployment included conversion and stabilization of Patient, Insurance, and Inventory databases, and operationalized core modules for charge ticket entry, electronic and paper claims billing, payment posting, and denial follow up. Functional capabilities implemented supported insurance verification and authorization, pre admission chart audits for ICD 10 coding accuracy across record types, hospice and skilled nursing facility account billing, and routine responses to Medicare, Medicaid, Medicare Advantage, and workers compensation audits. As part of the technical rollout the team led a database conversion from Meditech into Fastrack Healthcare Systems for patient, insurance, and inventory records, creating a single transactional repository for order entry and billing. Operational coverage focused on the Customer Service group within Medical Equipment Services in Crossville, Tennessee, and extended to claims and billing processes that interfaced with external payers and audit workflows. Governance and operating model changes included maintaining a departmental policy and procedure manual, ongoing staff training on insurance guidelines and company policies, daily reconciliation of department deposits, maintenance of Medicare revalidation, and facility licensing and credentialing with commercial insurers. Cumberland Medical Center used Wellsky Fastrack to formalize billing, documentation, and credentialing processes while centralizing forms and recordkeeping for regulatory and payer compliance. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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