Tucson, 85756, AZ,
United States
CyraCom Technographics
CyraCom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CyraCom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 CyraCom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CyraCom has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CyraCom is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CyraCom revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CyraCom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CyraCom Tech Stack and Enterprise Applications
CyraCom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, CyraCom implemented Oracle Cloud ERP, deploying Oracle ERP Financials Cloud as the core application for ERP Financial operations and integrating it with Oracle Sales Cloud and Oracle Procurement Cloud. The cloud rollout began in April and was live by the end of July, enabling the finance organization to meet rising billing and transaction demand without hiring additional financial professionals, and to support international growth through multi currency handling.
The implementation centered on Oracle ERP Financials Cloud configuration for accounts, roles, and controls, with built in separation of duties enforced through role definitions. CyraCom also implemented Oracle Planning and Budgeting Cloud to replace spreadsheet roll ups for the 2016 budgeting cycle, and initiated an Oracle Human Capital Management Cloud project for phased HR deployment planned for early 2016.
Integrations were executed so that opportunities recorded in Oracle Sales Cloud flow directly into Oracle Cloud ERP for billing, and procurement processes move from requisition to PO to invoice inside the integrated suite, reducing duplicate data entry. Cloud access from distributed offices supported faster roll up analysis and collaborative budget workflows, while the multi currency capabilities enabled finance to process transactions across international operations.
Governance and operational lessons were formalized during the project, most notably the need for data cleansing and deliberate account structure design prior to data migration, and use of Oracle updates delivered twice a year to remain current. CyraCom also documented process changes around role based controls and end to end source to pay and order to cash workflows, which together improved accuracy, sped up budget collaboration, and centralized company data for finance, procurement, sales operations, and planning.
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CyraCom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, CyraCom began implementing Oracle Cloud HCM to manage its vital personnel pipeline, with phase one targeted for January 2016 and phase two by April 15, 2016. The Oracle Cloud HCM deployment was part of a broader Oracle cloud footprint that already included Oracle ERP Financials Cloud, Oracle Sales Cloud, Oracle Procurement Cloud, and Oracle Planning and Budgeting Cloud.
Oracle Human Capital Management Cloud was configured to deliver Core HR capabilities including employee record management, workforce planning inputs tied to budgeting, and role-based access controls for HR and payroll administrators. Configuration emphasized alignment with existing financial controls so that role setup and separation of duties could be enforced across HR and finance processes. The HCM build reflected the company size and service model, focusing on centralized personnel data for a large, distributed interpreter workforce.
Integrations linked Oracle Human Capital Management Cloud to the enterprise suite so that sales, finance, procurement, and planning workflows share a single source of truth. Opportunities in Oracle Sales Cloud flow into Oracle ERP Financials Cloud for billing, procurement requisitions move through Oracle Procurement Cloud to create purchase orders and invoices, and Oracle Planning and Budgeting Cloud replaced spreadsheet roll-ups to centralize budgeting data. The cloud architecture supports multiple currencies and remote access, enabling international operations and faster rollups from distributed offices.
Governance and rollout practices included a phased deployment schedule and deliberate data cleansing to define customer and vendor account structures prior to migration, a lesson the team recorded from its ERP and PBCS projects. Continuous semiannual upgrades in the Oracle Cloud were cited as an operational advantage over the company’s previous heavily customized on-premises financial software that hindered upgrades. Documented outcomes in the implementation notes include reduced duplicate data entry, quicker budget-cycle collaboration, improved data accuracy, and the ability to meet rising billing demand without adding back-office financial headcount.
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CyraCom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, CyraCom implemented Cisco Webex Meetings. The deployment embedded Cisco Webex Meetings into CyraCom’s public website to enable scheduled and ad hoc web conferencing directly from customer-facing pages.
As an Audio Video and Web Conferencing solution, Cisco Webex Meetings delivered browser-based joining, HD video, screen sharing, meeting recording and participant management capabilities that align with typical conferencing workflows. Configuration emphasized web-embedded meeting flows and standard conferencing controls to support both external customer interactions and internal collaboration.
Operational coverage centered on website-integrated meeting access and customer engagement workflows, with the application positioned to support customer service and account management business functions. Integrations detailed in the source are limited to the website embedding, no other named system integrations were specified.
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Collaboration | Collaboration |
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2019 | 2019 |
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CyraCom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CyraCom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CyraCom EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2017 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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CyraCom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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CyraCom Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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CyraCom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CyraCom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at CyraCom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CyraCom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||