D2L
137 Glasgow Street Suite 560,
Kitchener, N2G 4X8, ON,
Canada
Kitchener, N2G 4X8, ON,
Canada
1 519-772-0325
Professional Services
D2L Technographics
D2L Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by D2L and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 D2L employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that D2L has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems D2L is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing D2L revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for D2L intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
D2L Tech Stack and Enterprise Applications
D2L ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Desire2Learn implemented Oracle NetSuite ERP to centralize corporate finance and accounting functions, deploying Oracle NetSuite ERP as a cloud SaaS solution under the ERP Financial category. The project established a single financial system of record to support companywide transactional finance activities and statutory reporting.
Configuration focused on core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, revenue recognition and financial reporting. The implementation emphasized multi-book accounting, chart of accounts standardization, intercompany accounting and orchestration of period close processes, with role based access controls and workflow automation for invoice and payment approvals.
Operational coverage targeted corporate finance and accounting teams across Desire2Learn, consolidating transactional finance, treasury coordination and statutory reporting workflows into Oracle NetSuite ERP. Governance measures included centralized master data controls, formalized financial close calendars and change control for accounting configurations, delivered through staged functional rollouts and targeted finance user training.
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D2L AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Desire2Learn deployed Drift AI Chatbot on its public website. The Drift AI Chatbot implementation serves as Desire2Learn's Chatbots and Conversational AI solution to support web-based customer engagement, lead qualification, and real-time visitor interaction.
Deployment is scoped to the corporate marketing and sales touchpoints on the site, providing a persistent embedded chat interface for prospective customers and existing users. Configuration emphasized conversational routing, automated lead capture, session context preservation, and escalation paths to human agents, reflecting standard Chatbots and Conversational AI capabilities with operational ownership by marketing and sales for content governance and support teams for escalation procedures.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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D2L Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaltura | Legacy | Kaltura Video Cloud Platform | Audio Video and Web Conferencing | Collaboration | n/a | 2014 | 2014 |
In 2014, Desire2Learn deployed Kaltura Video Cloud Platform to support video delivery on its website. The Kaltura Video Cloud Platform was implemented as part of Desire2Learn's Audio Video and Web Conferencing capability, providing cloud-hosted media services for web-based video publishing and playback. The deployment centralized external and learner-facing video assets on the corporate site.
Configuration concentrated on core media modules including content ingestion and transcoding, adaptive bitrate streaming, customizable player embedding, and viewer analytics. The solution was embedded in Desire2Learn's website using Kaltura player embeds and API-driven content feeds to deliver and manage on-demand and streaming video. Operational ownership was assigned to web and product teams to govern media assets and publishing workflows.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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D2L Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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D2L CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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D2L ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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D2L TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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D2L PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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D2L IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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D2L CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at D2L
| First Name | Last Name | Title | Function | Department | Phone | |
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President & CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Chief Strategy Officer | CXO | Finance | |
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Apps Being Evaluated by D2L Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from D2L IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the D2L digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD D2L Technographics
D2L is a Professional Services organization based in Canada,
with around 1000 employees and annual revenues of $215.0 million.
D2L operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Kaltura Video Cloud Platform,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
D2L has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Kaltura.
D2L recently adopted applications including
6sense Account Engagement Platform in 2022, FreshDesk Customer Support in 2022 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of D2L’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates D2L’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete D2L technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.