De Key
Height Kadijk 179,
Amsterdam, 1018,
Netherlands
Amsterdam, 1018,
Netherlands
31 20 621 4333
Construction and Real Estate
De Key Technographics
De Key Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by De Key and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 De Key employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De Key has purchased the following applications: ORTEC Service Planning for Field Service Management in 2020, Microsoft 365 for Collaboration in 2017, Blue Billywig Platform for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De Key is running and its propensity to invest more and deepen its relationship with ORTEC , Microsoft , Blue Billywig or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De Key revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De Key intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
De Key Tech Stack and Enterprise Applications
De Key ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ORTEC | Legacy | ORTEC Service Planning | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, De Key implemented ORTEC Service Planning, a Field Service Management application to automate scheduling of tenant repair and maintenance work. De Key manages 34,000 residential units around Amsterdam, receives roughly 150 repair requests per day through its call center, and operates approximately 100 technicians, which defined the operational scale and throughput requirements for ORTEC Service Planning.
ORTEC Service Planning was configured to enable intake personnel to book appointments directly into the work schedule at the best available time slot, removing the need for constant cross-departmental coordination. The implementation leveraged ORTEC’s routing algorithm to calculate efficient technician routes and cluster assignments, and the solution supported appointment time windows precise enough to provide tenants with specific arrival times rather than morning or afternoon blocks.
The deployment was integrated with De Key’s existing information system to synchronize intake data and work orders, and it was extended with a customer-facing web portal for self-service appointment booking. Technicians received a Personal Digital Assistant integration that provided real-time schedule visibility and allowed live updates from the field. De Key also runs ORTEC WALS alongside ORTEC Service Planning to feed scenario and maintenance planning insights into operational scheduling.
Operational scope encompassed the call center, intake assistants, planners, and field technicians, centralizing scheduling and field orchestration under the Field Service Management application. Process changes reduced the manual practice of printing individual repair requests and placing them on technicians’ mailboxes, and they reduced the frequency of planner intake meetings by shifting assignment decisions into the application workflow.
Outcomes reported by De Key included a 20% increase in completed work assignments, reduced travel time and mileage leading to cost savings, improved supervisor visibility into schedules, and higher customer satisfaction driven by more accurate arrival times. These results reflect tighter automation of scheduling, route optimization, and the deployment of customer and technician interfaces supported by ORTEC Service Planning.
|
De Key Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 De Key implemented Microsoft 365 to support Collaboration across its property management and corporate teams. The deployment established Microsoft 365 Collaboration capabilities for a construction and real estate organization of about 200 employees in the Netherlands. Public site references indicate Microsoft 365 assets are in use on De Key’s website, confirming an active cloud productivity footprint.
The implementation centers on a cloud-hosted Microsoft 365 tenant with core Collaboration modules deployed, including Microsoft Teams for real-time communication, Exchange Online for email and calendaring, and SharePoint Online together with OneDrive for document management, intranet and team site collaboration. Configuration work emphasized shared document libraries, team sites and group-based collaboration workflows, aligning Microsoft 365 features with property management and corporate communications processes.
Operational coverage spans corporate functions, finance, facilities and property management departments across the Netherlands, serving the full employee population. Governance was established at the tenant level with identity and access control via Azure Active Directory, role based permissions and information management policies to align access to business roles and departmental responsibilities. The narrative positions De Key Microsoft 365 Collaboration as a centralized cloud collaboration layer for internal communication and document lifecycle management.
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De Key Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blue Billywig | Legacy | Blue Billywig Platform | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, De Key implemented Blue Billywig Platform as its Content Management solution to power the public website. Blue Billywig Platform is used to centralize web content, manage rich media and structure tenant-facing pages across the corporate site. De Key uses Blue Billywig Platform for Content Management to support communications and marketing workflows.
The deployment focuses on website-centric modules including content authoring, media asset management, template-based page composition and editorial workflows with role-based approvals. Operational scope covers corporate communications, resident information sections and marketing pages serving the Netherlands audience. Governance has been aligned to formal editorial roles and staged publishing, enabling content owners to maintain pages and media via Blue Billywig Platform.
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De Key ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
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De Key PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
De Key IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at De Key
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
DIrector Operations | Director | Finance | |
|
|
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General Manager / Director Operations | Manager | Finance | |
|
|
|
Controller | Director | Finance | |
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Apps Being Evaluated by De Key Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from De Key IT executives and key decision makers. This section highlights De Key's latest recorded technology evaluations, including Adobe Sensei for Artificial Intelligence Marketing on 2024-06-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the De Key digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-01 | De Key | Evaluated | Adobe Systems | Adobe Sensei | Artificial Intelligence Marketing | AI-Powered Application |
FAQ - APPS RUN THE WORLD De Key Technographics
De Key is a Construction and Real Estate organization based in Netherlands,
with around 200 employees and annual revenues of $22.0 million.
De Key operates a diverse technology stack with applications such as
ORTEC Service Planning, Microsoft 365 and Blue Billywig Platform,
covering areas like Field Service Management, Collaboration and Content Management.
De Key has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ORTEC, Microsoft and Blue Billywig.
De Key recently adopted applications including
Blue Billywig Platform in 2023, Pathwire MailJet in 2022 and Microsoft Azure Cloud Services in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of De Key’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates De Key’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete De Key technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.