Delicorner Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Delicorner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Delicorner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delicorner has purchased the following applications: Zoho Books for ERP Financial in 2020, FrontApp for Collaboration in 2021, Optico for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delicorner is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Front , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delicorner revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delicorner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Books | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Delicorner implemented Zoho Books as its ERP Financial system. The France-based retail operator with 30 employees and €3,000,000 revenue uses Zoho Books on its public website, linking online storefront activity to financial records. Zoho Books serves as Delicorner's primary accounting and billing application, centralizing bookkeeping and customer invoicing for the business.
The implementation focused on configuring core ERP Financial modules common to small retailers, including accounts receivable and payable, invoicing, bank reconciliation, expense tracking, and tax-compliant digital invoicing. Deployment emphasized integration of website-generated orders and payments into Zoho Books so that sales transactions post directly to the finance ledger and invoices are issued from the site. Operational coverage centers on finance and sales functions, consolidating order to cash and basic financial close workflows, while governance established single-source invoice management and centralized bookkeeping for online sales channels.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Delicorner implemented FrontApp on its website as a customer-facing communication layer. FrontApp is being used as a Collaboration application to centralize inbound customer messages, order inquiries, and team responses into a single shared inbox accessible to support and operations staff. The deployment is web-embedded using on-site inbox widgets and routed email forwarding to a team workspace, providing a single-pane interface for incoming messages and internal collaboration. Configuration was sized for a 30-person organization with role-based access and team workspace provisioning to match small retail operational scale.
Configuration emphasized shared inboxes, assignment rules, templated responses, tagging and automation to structure triage and ownership workflows. Operational scope covers customer support, order management and shop operations, with governance enforced through role permissions and shared response ownership to maintain visibility across departments. FrontApp was embedded on Delicorner's website to capture live customer messages and unify them with team email and internal notes, supporting collaborative drafting and handoff orchestration. This narrative captures the Delicorner FrontApp Collaboration deployment as the central customer-facing and internal communication platform for support and order workflows.
|
 |
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optico | Legacy | Optico | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
In 2022 Delicorner deployed Optico on its website. Optico is a Call Tracking and Recording application that captures inbound phone sessions from web touchpoints, provides call recording and session attribution, and surfaces call-level analytics in a vendor dashboard. The implementation uses website-embedded tracking instrumentation and a customer-facing click-to-call element to link calls to online marketing sources.
The implementation targets core business functions including marketing attribution, sales lead capture and customer service for Delicorner's retail operations in France, scaled to a 30 person organization. Operational governance focused on configuring recording controls, attribution parameter mapping and dashboard access to align call handling workflows with existing customer service processes. The deployment scope is website-level instrumentation with operational reporting and configuration managed through the Optico application.
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||