Deloitte US
30 Rockefeller Plaza 41st Floor,
New York, 10112, NY,
United States
New York, 10112, NY,
United States
1 212-492-4000
Professional Services
Deloitte US Technographics
Deloitte US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deloitte US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80000 Deloitte US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Deloitte US has purchased the following applications: Zenwork Payments for Payment Processing in 2021, Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration in 2016, Definitive Healthcare HospitalView for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deloitte US is running and its propensity to invest more and deepen its relationship with Zenwork , Conduent , Gomo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deloitte US revenues, which have grown to $35.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deloitte US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deloitte US Tech Stack and Enterprise Applications
Deloitte US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenwork | Legacy | Zenwork Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Deloitte US implemented Zenwork Payments, a Payment Processing application, to support vendor and contractor payment compliance and accounts payable automation in the United States. Zenwork publicly lists Deloitte as an enterprise customer, and the engagement is described by the vendor as focused on compliance and payments capabilities for vendor contractor 1099 reporting and AP automation to scale e filing and compliance workflows. The implementation centers on Zenwork Payments platform capabilities for payment processing, compliance reporting, and automated e filing consistent with Payment Processing functional patterns.
The deployment is positioned to operate across finance, accounts payable, and compliance functions within Deloitte US, standardizing 1099 reporting and automating AP workflows. Configuration likely emphasizes rule driven compliance modules, bulk e filing orchestration, and payment processing controls to enforce vendor and contractor tax reporting requirements while scaling volume. Governance is described through scaled e filing and compliance workflow tooling rather than named integration detail, aligning Zenwork Payments with enterprise payment processing and regulatory reporting processes.
|
Deloitte US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduent | Legacy | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Deloitte US implemented Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration. The deployment addressed benefits lifecycle management for Deloitte US, supporting approximately 80,000 employees and centralizing enrollment and plan configuration for corporate and regional HR operations. Conduent Benefits Administration served as the primary platform for administering employee benefit elections and eligibility processing.
Conduent Benefits Administration (OEM Mercer Darwin Benefits) was configured to support core benefits modules including eligibility management, open enrollment orchestration, event-based life change processing, plan setup and benefits configuration, and standard benefits reporting and analytics. The implementation applied rule engines to enforce benefit eligibility and automated enrollment workflows to reduce manual casework, aligning with standard Benefits Administration functional flows. Role-based access controls and configuration segregation were used to separate employee self-service from administrator capabilities.
Operational governance was administered through HR Benefits and Total Rewards teams, with defined configuration change controls, approval workflows for plan updates, and audit-oriented controls embedded in platform settings. The deployment standardized benefits administration processes across HR and payroll administration functions and established centralized operational procedures for plan maintenance, enrollment windows, and compliance documentation.
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2014 | 2014 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2019 | 2019 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2011 | 2011 |
|
Deloitte US Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Definitive Healthcare | Legacy | Definitive Healthcare HospitalView | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Deloitte US implemented Definitive Healthcare HospitalView as a core commercial intelligence capability. Deloitte US uses Definitive Healthcare HospitalView Analytics and BI to power healthcare commercial intelligence for client engagement and practitioner enablement across its consulting practice.
The deployment centers on Definitive Healthcare HospitalView self service access combined with bespoke reporting, enabling consultants to profile provider organizations, identify relevant contacts, and surface technology and operational signals relevant to client needs. Deloitte configured named seats for direct access and relies on custom reports delivered by Definitive Healthcare to answer targeted client questions that standard extracts did not fully address.
Operational coverage for the Definitive Healthcare HospitalView implementation spans Deloitte Consulting LLP practitioners and extends to advisory, tax, and audit teams within the United States who periodically leverage the data. Deloitte instituted an internal Definitive Service Center to triage requests, produce curated deliverables, and provision access, centralizing intake while preserving practitioner-level self service for routine queries.
Governance and workflow adjustments include centralized request handling through the Definitive Service Center, follow up on usage to validate data consumption, and explicit processes for requesting custom extracts and reports. Access control by named seats and a service center workflow created a repeatable process for turning practitioner inquiries into tailored data products.
According to Deloitte, Definitive Healthcare HospitalView saved practitioner time, elevated client conversations, and enabled the team to be laser focused on client challenges by providing a single, authoritative source of healthcare commercial intelligence. These outcomes are cited as the primary operational benefits realized from the Analytics and BI deployment.
|
Deloitte US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Event Management | Collaboration |
|
2014 | 2014 |
|
Deloitte US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Asset Management | Content Management |
|
2015 | 2015 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Deloitte US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2015 | 2015 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Deloitte US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Deloitte US PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
Deloitte US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
Deloitte US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Deloitte US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
Deloitte US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Threat Modeling | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Deloitte US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Global Human Capital Leader | Manager | Finance | |
|
|
|
Managing Director, Payroll and Personnel Solutions | Director | Finance | |
|
|
|
US Human Capital National Managing Partner | Director | HR | |
|
|
|
Project Manager - Workday Implementations | Manager | Finance | |
|
|
|
Global and US Chief Technology Officer | CXO | IT | |
|
|
|
US Chief Information Officer | CXO | IT | |
|
|
|
Chief Experience Officer, Deloitte Digital | CXO | Finance | |
|
|
|
Senior Manager / Associate Partner, Customer Strategy & Experience | Manager | Customer Service | |
|
|
|
Managing Director, Global Cybersecurity | Director | Finance | |
|
|
|
Global Cyber Leader | Manager | Finance | |
|
|
|
Senior Manager, Information Security | Manager | IT | |
|
|
|
CRO (Chief Risk Officer) | CXO | Risk | |
|
|
|
Senior Manager | Manager | IT | |
|
|
|
Consulting Leader, Oracle Applications | Manager | IT | |
|
|
|
Senior Consultant | Non Manager | IT | |
|
|
|
Business Technology Analyst | Non Manager | IT | |
|
|
|
Research and Insights Manager | Manager | IT | |
|
|
|
Technology Consulting Manager | Manager | IT | |
|
|
|
Consulting Managing Director | Director | IT | |
|
|
|
Global Enterprise Technology and Performance Leader | Director | IT | |
|
|
|
Managing Director, Healthcare Global Digital Health Leader | CXO | Sales | |
|
|
|
Managing Director | Deloitte Services LP – Deloitte Center for Health Solutions and Deloitte Health Institute | CXO | Sales | |
|
|
|
Principal, Global Life Sciences and Healthcare Operate Leader | Director | Sales | |
|
|
|
Managing Director, Life Sciences and Healthcare | CXO | Sales | |
|
|
|
Managing Director | GPS Digital Health Leader | Government & Public Services | CXO | Sales | |
|
Apps Being Evaluated by Deloitte US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Deloitte US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Deloitte US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Deloitte US Technographics
Deloitte US is a Professional Services organization based in United States,
with around 80000 employees and annual revenues of $35.69 billion.
Deloitte US operates a diverse technology stack with applications such as
Zenwork Payments, Conduent Benefits Administration (OEM Mercer Darwin Benefits) and Definitive Healthcare HospitalView,
covering areas like Payment Processing, Benefits Administration and Analytics and BI.
Deloitte US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zenwork, Conduent and Definitive Healthcare.
Deloitte US recently adopted applications including
Zenwork Compliancely in 2022, Zenwork Payments in 2021 and Definitive Healthcare HospitalView in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Deloitte US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Deloitte US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Deloitte US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.