Deloitte US
30 Rockefeller Plaza, 41st Floor,
New York, 10112-0015, NY,
United States
New York, 10112-0015, NY,
United States
1 212-492-4000
Professional Services
Deloitte US Technographics
Deloitte US Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deloitte US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80000 Deloitte US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Deloitte US has purchased the following applications: Zenwork Payments for Payment Processing in 2021, Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deloitte US is running and its propensity to invest more and deepen its relationship with Zenwork , Conduent , Gomo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deloitte US revenues, which have grown to $25.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deloitte US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deloitte US Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenwork | Legacy | Zenwork Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Deloitte US implemented Zenwork Payments, a Payment Processing application, to support vendor and contractor payment compliance and accounts payable automation in the United States. Zenwork publicly lists Deloitte as an enterprise customer, and the engagement is described by the vendor as focused on compliance and payments capabilities for vendor contractor 1099 reporting and AP automation to scale e filing and compliance workflows. The implementation centers on Zenwork Payments platform capabilities for payment processing, compliance reporting, and automated e filing consistent with Payment Processing functional patterns.
The deployment is positioned to operate across finance, accounts payable, and compliance functions within Deloitte US, standardizing 1099 reporting and automating AP workflows. Configuration likely emphasizes rule driven compliance modules, bulk e filing orchestration, and payment processing controls to enforce vendor and contractor tax reporting requirements while scaling volume. Governance is described through scaled e filing and compliance workflow tooling rather than named integration detail, aligning Zenwork Payments with enterprise payment processing and regulatory reporting processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduent | Legacy | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Deloitte US implemented Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration. The deployment addressed benefits lifecycle management for Deloitte US, supporting approximately 80,000 employees and centralizing enrollment and plan configuration for corporate and regional HR operations. Conduent Benefits Administration served as the primary platform for administering employee benefit elections and eligibility processing.
Conduent Benefits Administration (OEM Mercer Darwin Benefits) was configured to support core benefits modules including eligibility management, open enrollment orchestration, event-based life change processing, plan setup and benefits configuration, and standard benefits reporting and analytics. The implementation applied rule engines to enforce benefit eligibility and automated enrollment workflows to reduce manual casework, aligning with standard Benefits Administration functional flows. Role-based access controls and configuration segregation were used to separate employee self-service from administrator capabilities.
Operational governance was administered through HR Benefits and Total Rewards teams, with defined configuration change controls, approval workflows for plan updates, and audit-oriented controls embedded in platform settings. The deployment standardized benefits administration processes across HR and payroll administration functions and established centralized operational procedures for plan maintenance, enrollment windows, and compliance documentation.
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Deloitte US deployed Cisco Webex Meetings as part of its web based conferencing footprint. Deloitte US implemented Cisco Webex Meetings on their website to provide client facing and internal meeting capabilities for an organization of approximately 80,000 employees in the United States, aligning with the Audio Video and Web Conferencing category.
The deployment leverages core Cisco Webex Meetings capabilities including scheduled and ad hoc meeting orchestration, HD audio and video, screen sharing, session recording, and participant controls. Configuration work emphasized meeting templates, public site branding for embedded joins, and access flows to support client webinars and web based collaboration, with meeting moderation and recording management applied to professional services collaboration workflows.
Operational scope focuses on client engagement, delivery teams, and knowledge sharing across Deloitte US, using the website as an access point for external participants and clients. Governance centered on centralized administration of meeting policies, role based controls for hosts and presenters, and phased rollout by business function to manage adoption and operational support.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Threat Modeling | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Deloitte US
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Deloitte US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Deloitte US Technographics
Deloitte US is a Professional Services organization based in United States,
with around 80000 employees and annual revenues of $25.00 billion.
Deloitte US operates a diverse technology stack with applications such as
Zenwork Payments, Conduent Benefits Administration (OEM Mercer Darwin Benefits) and Cisco Webex Meetings,
covering areas like Payment Processing, Benefits Administration and Audio Video and Web Conferencing.
Deloitte US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zenwork, Conduent and Cisco Systems.
Deloitte US recently adopted applications including
Zenwork Compliancely in 2022, Zenwork Payments in 2021 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Deloitte US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Deloitte US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Deloitte US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.