Demandforce
222 Kearny St., Ste 600,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 800-246-9853
Professional Services
Demandforce Technographics
Demandforce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Demandforce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Demandforce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Demandforce has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2020, Jobvite for Recruiting, Applicant Tracking System in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Demandforce is running and its propensity to invest more and deepen its relationship with Zuora , Jobvite , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Demandforce revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Demandforce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Demandforce Tech Stack and Enterprise Applications
Demandforce ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP | n/a | 2020 | 2020 |
In 2020 Demandforce implemented Zuora Billing on their website to manage Subscription and Recurring Billing. The deployment centralized subscription lifecycle management and billing orchestration for the company's professional services offerings in the United States, aligning billing with its organizational scale and revenue model. Demandforce operates with approximately 250 employees and reported revenue of $40,000,000, which framed configuration scope and transaction volume expectations for the implementation.
Zuora Billing was configured to support core category-aligned modules including subscription provisioning, recurring invoice generation, configurable billing schedules and rate plans, and amendment and cancellation workflows. The implementation leveraged billing automation and invoice templating to standardize recurring billing flows across service tiers and to enforce consistent billing logic and invoice presentation. Zuora Billing was used as the primary engine for subscription lifecycle activities and invoice orchestration.
Integration work focused on embedding Zuora Billing into the company website checkout and customer account flows, ensuring subscription events are captured at point of sale and routed into the billing engine. Billing records and event streams were structured to support finance, revenue operations and customer success use cases, including invoice distribution and payment processing handoffs to existing payment systems. The integration approach emphasized real time subscription event capture and downstream operational handoffs rather than heavy ERP replatforming.
Governance concentrated on centralizing billing policy, rate plan management and subscription lifecycle rules under finance and revenue operations, with formal change control for rate and template updates to maintain billing accuracy. Operationally the implementation oriented billing, customer success and finance teams around a single Subscription and Recurring Billing platform, enabling consistent management of subscriptions, billing cycles and customer billing inquiries through Zuora Billing.
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Demandforce HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Demandforce implemented Jobvite as its Recruiting,Applicant Tracking System. The Jobvite instance is embedded on Demandforce's public website to capture candidate applications and route them into centralized applicant records for hiring workflows.
The deployment leverages standard Jobvite capabilities consistent with the Recruiting,Applicant Tracking System category, including career site integration, job posting and requisition management, candidate profile and resume ingestion, and workflow automation for screening and interview stages. Configuration work focused on branded career site presentation and mapping application fields into candidate records to support recruiter and hiring manager workflows.
Operational coverage centers on Talent Acquisition and HR functions, with hiring managers accessing candidate pipelines and recruiters managing requisitions and interview scheduling. Governance included role based access controls, standardized candidate status taxonomy, and configurable hiring workflows to enforce consistent review and approval steps across open roles.
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Demandforce AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Demandforce implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to capture and manage real-time customer engagements. The deployment focused on web based visitor interactions for Demandforce, a Professional Services firm.
Salesforce Chat (formerly Salesforce Live Agent) was configured with capabilities aligned to the Chatbots and Conversational AI category, including an embedded web chat widget, real time agent routing, session transcript capture, proactive chat invitations, and templated responses. Configuration work emphasized session transfer rules and agent presence controls to support customer support and client success workflows.
Operational ownership rested with Demandforce customer facing teams who maintained chat handling procedures, message templates, and availability schedules, and internal staff managed configuration and day to day administration. The deployment architecture centered on an embedded client web widget on the company site, providing a primary channel for inbound web interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Demandforce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Demandforce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Demandforce ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Demandforce TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Demandforce PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Demandforce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Demandforce
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Demandforce Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Demandforce IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Demandforce digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Demandforce Technographics
Demandforce is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $40.0 million.
Demandforce operates a diverse technology stack with applications such as
Zuora Billing, Jobvite and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Subscription and Recurring Billing, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Demandforce has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zuora, Jobvite and Salesforce.
Demandforce recently adopted applications including
Zoominfo Platform in 2023, Microsoft Clarity in 2022 and OneTrust Cookie Consent in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Demandforce’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Demandforce’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Demandforce technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.