Dementia Australia
Endeavour House Level 3, 2-10 Captain Cook Crescent,
Griffith, 2603, ACT,
Australia
Griffith, 2603, ACT,
Australia
61 2 6255-0722
Non Profit
Dementia Australia Technographics
Dementia Australia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dementia Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 532 Dementia Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dementia Australia has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Go1 Content Hub for Learning and Development in 2020, Microsoft Dynamics 365 Field Service for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dementia Australia is running and its propensity to invest more and deepen its relationship with Microsoft , Go1 , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dementia Australia revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dementia Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Dementia Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Dementia Australia implemented Microsoft Dynamics 365 Business Central. The deployment centralized ERP Financial operations as part of a strategic consolidation from a federated model to a single national organisation, with explicit scope across Finance, Fundraising, Client Services, People and Culture, and National Policy functions.
Microsoft Dynamics 365 Business Central was configured to support core ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, and consolidated financial workflows, while also addressing fundraising data consolidation requirements. The project included targeted configuration and data quality remediation activities to resolve integrity issues that emerged from merging multiple fundraising databases into a single system.
The implementation integrated with existing HR and client systems where required, including the enhancement of People and Culture capability by mapping Human Resource Management data into the organisation's payroll platform ADP PayForce. The project also managed large scale data migration of client and service delivery records from Gestalt to The Care Manager TCM covering almost 4,000 clients, and oversaw the rollout of an online leave application and approval system to streamline workforce processes.
Governance and rollout were driven through newly developed project governance policy and project management procedures, with cross-functional project teams composed of subject matter experts, business analysts, change managers, data analysts and project coordinators. Project leadership provided organisation-wide coordination during the national consolidation, prioritising data integrity, stakeholder engagement and phased operational cutovers.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Go1 | Legacy | Go1 Content Hub | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Dementia Australia implemented Go1 Content Hub as the organization’s primary learning platform within People & Culture. Go1 Content Hub was positioned to centralize online learning delivery for staff at the non profit, aligning with the Learning and Development category.
The implementation focused on central content management, curated learning pathways, mandatory compliance and onboarding modules, and learner reporting and analytics capabilities native to the Go1 Content Hub. Configuration work emphasized role-based access and catalog curation to align training assignments with HR-driven competency and compliance needs.
Go1 Content Hub was implemented in parallel with ActionHRM for People & Culture, with both initiatives overseen by the same project leadership to synchronize learning administration and HR processes. The deployment approach treated Go1 Content Hub as the learning layer integrated into People & Culture workflows, enabling HR teams to manage assignments and completion tracking through their operational processes.
Governance and operational ownership rested with Dementia Australia’s national projects team, with the National Projects Manager providing operational management and oversight of the rollout. The implementation narrative reflects an enterprise SaaS learning deployment for internal staff learning and compliance within the Learning and Development function.
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Dementia Australia implemented Microsoft Dynamics 365 Field Service as part of a broader CRM platform initiative, aligning the deployment with the Field Service Management application category to support client-facing support and service delivery functions. The implementation was anchored from Dementia Australia’s North Ryde office and executed through cross-functional project teams with a heavy emphasis on business analysis, user-centred design, and iterative delivery.
The deployment focused on applying Microsoft Dynamics 365 Field Service core capabilities and out of the box functionality, with configuration workstreams addressing work order management, scheduling and resource allocation, mobile field worker access, and service agreement handling. The program referenced the wider Microsoft Dynamics 365 suite, including Customer Engagement and Marketing components, and the business analyst role concentrated on translating end user needs into Dynamics 365 OOTB configurations and user stories rather than producing bespoke architecture or solution design.
Governance and rollout activities emphasized process documentation, with teams documenting current and future state business processes, identifying pain points and risks, and performing business impact analysis to inform readiness. Delivery methods included facilitated workshops, user story mapping, iterative development cycles, ICT and end-user testing, and structured end-user training to embed new workflows across client support and operational departments.
Project-level responsibilities noted in the implementation included high quality project documentation, ongoing stakeholder engagement at management and operational levels, and continuous process improvement during all stages of delivery to maintain a customer and user-centred focus in Microsoft Dynamics 365 Field Service. These controls and activities were used to manage adoption and ensure the CRM and Field Service Management capabilities were aligned to Dementia Australia’s service delivery objectives.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Dementia Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dementia Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dementia Australia Technographics
Dementia Australia is a Non Profit organization based in Australia,
with around 532 employees and annual revenues of $40.0 million.
Dementia Australia operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Go1 Content Hub and Microsoft Dynamics 365 Field Service,
covering areas like ERP Financial, Learning and Development and Field Service Management.
Dementia Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Go1.
Dementia Australia recently adopted applications including
ActionHRM Recruiting in 2021, Hotjar in 2021 and Magnite (ex Rubicon Project) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dementia Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dementia Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dementia Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.