Department of Families Fairness and Housing
50 Lonsdale Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 13 0047-5170
Government
Department of Families Fairness and Housing Technographics
Department of Families Fairness and Housing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Families Fairness and Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7150 Department of Families Fairness and Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Families Fairness and Housing has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, SAP SuccessFactors Employee Central for Core HR in 2020, Tableau for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Families Fairness and Housing is running and its propensity to invest more and deepen its relationship with Oracle , SAP , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Families Fairness and Housing revenues, which have grown to $3.94 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Families Fairness and Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Families Fairness and Housing Tech Stack and Enterprise Applications
Department of Families Fairness and Housing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | Terra Firma | 2021 | 2021 |
In 2021, Department of Families Fairness and Housing engaged Terra Firma to implement Oracle Cloud ERP as an ERP Financial initiative. The engagement centered on an Oracle Financials ERP Cloud upgrade and a redesign of the Chart of Accounts, with concurrent programs for contactless payment issuance and housing reporting modernization.
The implementation work included configuration of core Oracle Financials capabilities, with explicit design and mapping of a new Chart of Accounts and configuration of the general ledger ledger structures to support consolidated financial reporting. Business analysis focused on account mapping, transaction flow definitions, and configuration tasks typical of ERP Financial implementations, while preserving source system interfaces that feed financial data.
The program assessed impacts on non-housing source system applications across the department, and delivered a contactless payments component that provisioned physical and virtual Visa cards for the Personal Hardship Assistance Program, creating a payments issuance and processing workflow that interfaces with Oracle Cloud ERP financial records. Reporting work used Tableau to develop dashboards and visualizations for the Housing department, establishing a reporting integration layer between operational housing systems, Tableau, and Oracle Cloud ERP.
Governance and delivery were structured around Terra Firma Business Consulting and embedded business analyst support inside the Department, with activities that included requirements elicitation, impact assessments, and development of reporting requirements. Workstreams ran across finance, housing operations, and hardship assistance program functions, aligning Chart of Accounts changes and source system interfaces to Oracle Cloud ERP under ERP Financial governance and deployment planning.
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Department of Families Fairness and Housing HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, the Department of Families Fairness and Housing implemented SAP SuccessFactors Employee Central as its Core HR platform and established the OurPeople system to support more than 10 000 employees. The engagement included comprehensive system administration and end user support operations, with ServiceNow used as the primary ticketing and case management tool to manage incidents and requests during launch and business as usual phases.
SAP SuccessFactors Employee Central was configured to support talent management workflows and HCM administration, including role based administration and business talent administration handovers. The team delivered training and coaching sessions for business talent administration teams, developed user support resources and project documentation, and provided tactical support during the launch of the talent management modules to drive adoption of new performance policies and practices.
Operational integration centered on ServiceNow for support orchestration and case resolution, with collaborative touchpoints across departmental stakeholders to escalate complex issues and refine support procedures. The implementation covered system administration, end user support, and the creation of practical support plans for launch and ongoing operations, aligning HR functional processes with the Core HR application and talent management modules.
Governance activity included the development of support resolution procedures, continual improvement strategies for support management, and the establishment of cross department partnerships to sustain the OurPeople program. The program contributed to the successful establishment of SAP SuccessFactors Employee Central and delivered support frameworks and knowledge transfer to enable business as usual administration and progressive improvement of system and support procedures.
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HR Service Delivery | HCM |
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2020 | 2020 |
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Department of Families Fairness and Housing Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2019 | 2020 |
In 2019, the Department of Families Fairness and Housing implemented Tableau to deliver reporting and visualisation capabilities for its Housing Department. Tableau, as an Analytics and BI application, was used to build dashboards and visualisations supporting three concurrent programs of work, including an Oracle Financial ERP Cloud upgrade impact assessment and the Personal Hardship Assistance Program contactless payments implementation.
Work concentrated on requirements elicitation, data model design, and iterative development of interactive dashboards and scheduled reports using Tableau. Functional capabilities delivered included operational reporting, program performance dashboards, ad hoc analysis workbooks, and visualisation of payment and financial data to support finance and program delivery business functions.
Reporting solutions were designed to connect to source systems via configured data extracts and live connections to enable refreshed dashboards for business users. Operational coverage focused on Housing Department stakeholders and cross functional teams in finance and program delivery, with governance driven by stakeholder workshops, formal requirements sign off, and handover of published Tableau dashboards to reporting owners and business users.
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Department of Families Fairness and Housing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Department of Families Fairness and Housing
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Executive Director People and Culture | Director | HR | |
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Assistant Manager/Senior Finance Accountant | Manager | Finance | |
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Senior Finance Officer | Director | Finance | |
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Apps Being Evaluated by Department of Families Fairness and Housing Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Families Fairness and Housing IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Families Fairness and Housing digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Department of Families Fairness and Housing Technographics
Department of Families Fairness and Housing is a Government organization based in Australia,
with around 7150 employees and annual revenues of $3.94 billion.
Department of Families Fairness and Housing operates a diverse technology stack with applications such as
Oracle Cloud ERP, SAP SuccessFactors Employee Central and Tableau,
covering areas like ERP Financial, Core HR and Analytics and BI.
Department of Families Fairness and Housing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Tableau Software.
Department of Families Fairness and Housing recently adopted applications including
Oracle Cloud ERP in 2021, SAP SuccessFactors Employee Central in 2020 and ServiceNow HR in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Families Fairness and Housing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Families Fairness and Housing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Families Fairness and Housing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.