Department of Premier and Cabinet NSW
Department of Premier and Cabinet NSW Technographics
Department of Premier and Cabinet NSW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Premier and Cabinet NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 894 Department of Premier and Cabinet NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Premier and Cabinet NSW has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2018, SAP HCM (HR) for Core HR in 2018, Objective ECM for Enterprise Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Premier and Cabinet NSW is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , Ivanti or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Premier and Cabinet NSW revenues, which have grown to $289.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Premier and Cabinet NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Premier and Cabinet NSW Tech Stack and Enterprise Applications
Department of Premier and Cabinet NSW ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, the Department of Premier and Cabinet NSW deployed Kofax ReadSoft Online to advance AP Automation and finance process improvements, engaging Tungsten Automation for implementation support. The engagement was executed as part of the GovConnect Restart program and other departmental finance priorities, with a strong emphasis on project implementation and ongoing support.
Implementation focused on ReadSoft Accounts Payable capabilities, including automated invoice capture, optical character recognition, exception routing, and AP workflow orchestration to standardize invoice processing across the department. The team configured and supported Readsoft Accounts Payable in DPC and provided finance support for the Stronger Country Communities Fund for the Regional NSW team, a $200m scheme, aligning AP processes to program delivery needs.
The role also included project management and support for SAP implementations for Greater Sydney Commission, Western City and Aerotropolis Authority, and Aboriginal Languages Trust, ensuring finance process design and controls were coordinated with broader ERP initiatives. Operational coverage spanned department finance teams and Regional NSW stakeholders, and the implementation work supported Machinery of Government structure changes affecting Resilience NSW and Aboriginal Affairs.
Governance and rollout activities emphasized embedding role based workflow ownership, process controls within the AP automation configuration, and sustained post-implementation support to operational teams. Project implementation and support were principal components of delivery, reflecting a combined focus on technology configuration and finance process transformation using Kofax ReadSoft Online in the AP Automation category.
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ERP Financial | ERP |
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2015 | 2015 |
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Department of Premier and Cabinet NSW HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, the Department of Premier and Cabinet NSW implemented SAP HCM (HR) as its Core HR application to centralize HR support for Ministers' staff and the Premier's Office. Department of Premier and Cabinet NSW SAP HCM (HR) Core HR provides transactional HR processing and advisory workflows to support employee lifecycle management across Ministerial Operations and central DPC HR functions.
SAP HCM (HR) was configured to cover core employee lifecycle capabilities including leave entitlements and employment conditions management, candidate interviewing and recruitment workflows, contract and secondment generation, onboarding, and processing of terminations. The implementation also handled payroll related exceptions such as management of underpayments and overpayments, and case handling for GIPA requests, aligning system workflows with Ministerial HR advisory processes.
The deployment integrated operationally with the Cherwell HR database through ongoing HR database development projects, and with GovConnect as the HR Payroll and IT service provider to diagnose and resolve SAP workflow and delegation issues. Recruitment operations included coordination with external agencies Charterhouse, 2Discover and HAYS to source temporary and ongoing employees for both Ministers' Offices and Premier's Office staffing needs.
Governance was structured around regular coordination meetings between Premier's Office staff, DPC HR and GovConnect, and involved management of the Cherwell development roadmap alongside SAP HCM (HR) workflow governance. Day to day operations included creation of contracts, management of onboarding and recruitment processes, escalation paths for payroll workflow delegation issues, and administration of Ministerial HR advice and casework.
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Department of Premier and Cabinet NSW Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Objective AU | Legacy | Objective ECM | Enterprise Content Management | Content Management | n/a | 2015 | 2016 |
In 2015, the Department of Premier and Cabinet NSW implemented Objective ECM as an Enterprise Content Management application to digitise ministerial briefs and correspondence. The deployment focused on converting paper workflows into digital approval processes, bringing ministerial documentation and correspondence under a centralized content platform used across the department.
The implementation emphasized workflow and adaptive case management capabilities within Objective ECM, configuring automated routing for ministerial briefs, version control for official correspondence, and metadata driven document classification. Standard Enterprise Content Management capabilities such as document capture, records retention controls, and role based access were applied to support ministerial approvals and auditability.
Objective ECM was used to operationalize ministerial services and correspondence workflows across the Department of Premier and Cabinet NSW, aligning case management with existing approval authorities and document custody rules. The project scope encompassed correspondence handling, approvals orchestration, and onsite records reduction, with the system functioning as the authoritative content store for ministerial material.
Governance changes accompanied the rollout, with structured approval workflows and case management processes instituted to accelerate signoff cycles and reduce manual handoffs. The Department reported faster approvals and significant cost reductions, including reducing some approval times from 10 days to 2, printing volumes down approximately 80 percent, and onsite storage reduced approximately 65 percent following Objective ECM adoption.
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Department of Premier and Cabinet NSW CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2020 | 2020 |
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Department of Premier and Cabinet NSW ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Department of Premier and Cabinet NSW PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Department of Premier and Cabinet NSW IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Department of Premier and Cabinet NSW CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Department of Premier and Cabinet NSW
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Department of Premier and Cabinet NSW Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Premier and Cabinet NSW IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Premier and Cabinet NSW digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Department of Premier and Cabinet NSW Technographics
Department of Premier and Cabinet NSW is a Government organization based in Australia,
with around 894 employees and annual revenues of $289.0 million.
Department of Premier and Cabinet NSW operates a diverse technology stack with applications such as
Kofax ReadSoft Online, SAP HCM (HR) and Objective ECM,
covering areas like AP Automation, Core HR and Enterprise Content Management.
Department of Premier and Cabinet NSW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and Objective AU.
Department of Premier and Cabinet NSW recently adopted applications including
Cherwell Onboarding in 2021, Amazon SES in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Premier and Cabinet NSW’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Premier and Cabinet NSW’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Premier and Cabinet NSW technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.