AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

DGL Group LLC Tech Stack and Enterprise Applications

DGL Group LLC ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP n/a 2015 2015
In 2015, DGL Group LLC implemented Intuit Quickbooks Enterprise as its ERP Financial system. The deployment centralized core accounting for a 90-employee retail company, aligning the company application Intuit Quickbooks Enterprise with primary finance functions including general ledger, accounts payable, accounts receivable, and inventory accounting. Intuit Quickbooks Enterprise was configured to support multi-user financial workflows and role-based access controls, with a chart of accounts structured for retail revenue and cost streams. Configuration work emphasized transaction posting rules, invoicing templates, inventory valuation approaches appropriate for retail operations, and standardized financial reporting sets to support month-end close and statutory reporting. The implementation covered the finance organization and extended to store-level operations for sales reconciliation and inventory updates, supporting finance, procurement, and operations business functions across U.S. sites. Governance focused on standardized financial workflows, user permissioning, and audit trail controls, with a phased, role-based rollout to finance staff and store managers, and ongoing administration expected from personnel with experience with Quickbooks.
ERP Financial ERP 2010 2010
DGL Group LLC Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015 DGL Group LLC implemented Microsoft 365 to establish enterprise Collaboration services across the organization. The rollout centers on Microsoft 365 as the application for Collaboration, supporting cloud email, document coauthoring, file storage and real time communications consistent with modern collaboration suites. Configuration appears aligned to a cloud tenant model, with Microsoft 365 capabilities used for Exchange Online mail, SharePoint Online intranet and document libraries, OneDrive for Business file sync, and Microsoft Teams for chat and meetings, reflecting standard Collaboration functional modules. The company website explicitly references Microsoft 365 usage, indicating the tenant or service footprint is exposed to public facing assets. Operational coverage spans corporate and retail operations and administrative functions, with governance oriented around centralized tenant administration, identity and access control via Azure Active Directory, and collaboration workflow practices such as channel based communications and document lifecycle controls. This implementation positions Microsoft 365 as the primary Collaboration platform for internal communications, content collaboration and user productivity at DGL Group LLC.
DGL Group LLC CRM
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Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2016 2016
In 2016, DGL Group LLC implemented FreshDesk Customer Support on its website. The FreshDesk Customer Support deployment centralizes web‑initiated customer inquiries into a unified ticketing queue, providing the retail organization with a single point for capturing support requests and tracking case lifecycles. The rollout targets customer service and e commerce touch points, aligning online contact forms and site support interactions with agent workflows. The FreshDesk Customer Support configuration emphasizes web support widget integration and email ticketing, and includes ticket routing, agent assignment, SLA style routing logic, and knowledge base publishing consistent with Customer Support operational patterns. Operational scope covers front office customer service workflows and order inquiry handling, with governance implemented through role based access and triage procedures to manage ticket ownership and escalation.
DGL Group LLC PaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
DGL Group LLC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at DGL Group LLC

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Director of Finance and Operations Director Finance
CIO / CTO CXO IT

Apps Being Evaluated by DGL Group LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DGL Group LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DGL Group LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DGL Group LLC Technographics
DGL Group LLC is a Retail organization based in United States, with around 90 employees and annual revenues of $25.0 million.
DGL Group LLC operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Microsoft 365 and FreshDesk Customer Support, covering areas like ERP Financial, Collaboration and Customer Support.
DGL Group LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Microsoft and Freshworks.
DGL Group LLC recently adopted applications including FreshDesk Customer Support in 2016, Twilio Sendgrid in 2016 and Intuit Quickbooks Enterprise in 2015, highlighting its ongoing modernization strategy.
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Our research team continuously updates DGL Group LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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