Edison, 8837, NJ,
United States
DGL Group LLC Technographics
DGL Group LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DGL Group LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 DGL Group LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DGL Group LLC has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DGL Group LLC is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DGL Group LLC revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DGL Group LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DGL Group LLC Tech Stack and Enterprise Applications
DGL Group LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, DGL Group LLC implemented Intuit Quickbooks Enterprise as its ERP Financial system. The deployment centralized core accounting for a 90-employee retail company, aligning the company application Intuit Quickbooks Enterprise with primary finance functions including general ledger, accounts payable, accounts receivable, and inventory accounting.
Intuit Quickbooks Enterprise was configured to support multi-user financial workflows and role-based access controls, with a chart of accounts structured for retail revenue and cost streams. Configuration work emphasized transaction posting rules, invoicing templates, inventory valuation approaches appropriate for retail operations, and standardized financial reporting sets to support month-end close and statutory reporting.
The implementation covered the finance organization and extended to store-level operations for sales reconciliation and inventory updates, supporting finance, procurement, and operations business functions across U.S. sites. Governance focused on standardized financial workflows, user permissioning, and audit trail controls, with a phased, role-based rollout to finance staff and store managers, and ongoing administration expected from personnel with experience with Quickbooks.
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ERP Financial | ERP |
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2010 | 2010 |
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DGL Group LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 DGL Group LLC implemented Microsoft 365 to establish enterprise Collaboration services across the organization. The rollout centers on Microsoft 365 as the application for Collaboration, supporting cloud email, document coauthoring, file storage and real time communications consistent with modern collaboration suites.
Configuration appears aligned to a cloud tenant model, with Microsoft 365 capabilities used for Exchange Online mail, SharePoint Online intranet and document libraries, OneDrive for Business file sync, and Microsoft Teams for chat and meetings, reflecting standard Collaboration functional modules. The company website explicitly references Microsoft 365 usage, indicating the tenant or service footprint is exposed to public facing assets.
Operational coverage spans corporate and retail operations and administrative functions, with governance oriented around centralized tenant administration, identity and access control via Azure Active Directory, and collaboration workflow practices such as channel based communications and document lifecycle controls. This implementation positions Microsoft 365 as the primary Collaboration platform for internal communications, content collaboration and user productivity at DGL Group LLC.
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DGL Group LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, DGL Group LLC implemented FreshDesk Customer Support on its website. The FreshDesk Customer Support deployment centralizes web‑initiated customer inquiries into a unified ticketing queue, providing the retail organization with a single point for capturing support requests and tracking case lifecycles. The rollout targets customer service and e commerce touch points, aligning online contact forms and site support interactions with agent workflows.
The FreshDesk Customer Support configuration emphasizes web support widget integration and email ticketing, and includes ticket routing, agent assignment, SLA style routing logic, and knowledge base publishing consistent with Customer Support operational patterns. Operational scope covers front office customer service workflows and order inquiry handling, with governance implemented through role based access and triage procedures to manage ticket ownership and escalation.
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DGL Group LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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DGL Group LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at DGL Group LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Director of Finance and Operations | Director | Finance | ||||
| CIO / CTO | CXO | IT |
Apps Being Evaluated by DGL Group LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||