DHR Health
1601 E Sprague St,
Edinburg, 78542, TX,
United States
Edinburg, 78542, TX,
United States
1 956-362-8383
Healthcare
DHR Health Technographics
DHR Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHR Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 DHR Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHR Health has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2010, Ruby Live Chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHR Health is running and its propensity to invest more and deepen its relationship with UKG , Ruby , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHR Health revenues, which have grown to $2.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHR Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHR Health Tech Stack and Enterprise Applications
DHR Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, DHR Health implemented UKG Workforce Central HR (ex Kronos Workforce HR) as a Core HR solution. The deployment went live at a 500-bed hospital campus in Texas covering more than 3,500 employees, with initial production use focused on time and attendance, HR administration, and payroll.
The implementation leveraged UKG Workforce Central HR modules for time and attendance, core HR record management, and payroll processing, while the scheduling module was staged for subsequent activation. Configuration centered on workforce time capture, central employee records, payroll workflow orchestration, and shift scheduling capabilities consistent with Core HR and workforce management functionality.
Operational coverage was scoped to hospital clinical and support departments at the site, with a phased rollout approach that prioritized stabilizing timekeeping and payroll before enabling scheduling organization-wide. Governance emphasized hospital-level process alignment and incremental module activation to manage payroll continuity and operational coordination.
UKG Workforce Central HR served as a unified Core HR platform for DHR Health, consolidating timekeeping, HR, and payroll processes under a single application name, with scheduling implementation in progress during the 2010 rollout.
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2010 | 2010 |
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DHR Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, DHR Health implemented Ruby Live Chat on its public website. DHR Health implemented Ruby Live Chat, a Chatbots and Conversational AI solution, to provide a web based conversational front door for patient and visitor inquiries, delivering real time messaging, visitor routing, and contact capture through an embedded chat widget. The deployment is centered on the site hosted widget and is configured to triage incoming requests and surface conversation transcripts for follow up.
Configuration and operational governance are managed through the Ruby Live Chat administrative console, where routing rules, canned messages, and staffing assignments are maintained to align with intake and patient access workflows. The implementation emphasizes digital front door interactions and conversational triage across patient facing pages, with transcripts and contact data captured to support handoffs to internal teams. This setup positions Ruby Live Chat within DHR Health for ongoing conversational engagement and operational routing, consistent with Chatbots and Conversational AI functional patterns.
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DHR Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, DHR Health implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed as an Audio Video and Web Conferencing application and is surfaced on the DHR Health website to provide browser-based join flows and public meeting access.
The deployment leverages the cloud-hosted Cisco Webex Meetings service and implements core conferencing capabilities typical of Audio Video and Web Conferencing platforms, including scheduled meetings, real time audio and video, screen sharing, meeting recording, and participant management. Configuration emphasis is on web embed and browser interoperability to minimize client installs for external attendees.
Operational use covers internal clinical coordination and administrative collaboration and extends to external engagement through the website registration and join workflows. The implementation supports centralized scheduling and meeting orchestration across organizational units, aligning virtual session provisioning with clinical and business calendars.
Governance activities described include establishing meeting access controls, user provisioning and role based permissions, and recording retention and access review processes to fit healthcare information handling needs. Cisco Webex Meetings is referenced as the primary Audio Video and Web Conferencing tool for DHR Health, with the application name Cisco Webex Meetings stated in implementation and operational contexts.
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DHR Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2023 | 2024 |
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Digital Signing | Content Management |
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2022 | 2022 |
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DHR Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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DHR Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DHR Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operations Officer | CXO | Finance | |
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Director IT | Director | Finance | |
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Human Resources Business Partner | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Director of Finance | Director | Finance | |
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Vice President Human Resources | VP | HR | |
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Apps Being Evaluated by DHR Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHR Health IT executives and key decision makers. This section highlights DHR Health's latest recorded technology evaluations, including Oracle Health EHR for Electronic Health Record on 2026-02-11 and Infor CloudSuite Financials & Supply Management for ERP Financial on 2025-07-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHR Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | DHR Health | Evaluated | Oracle | Oracle Health EHR | Electronic Health Record | ERP Services and Operations |
| 2025-07-14 | DHR Health | Evaluated | Infor | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD DHR Health Technographics
DHR Health is a Healthcare organization based in United States,
with around 7000 employees and annual revenues of $2.87 billion.
DHR Health operates a diverse technology stack with applications such as
UKG Workforce Central HR (ex Kronos Workforce HR), Ruby Live Chat and Cisco Webex Meetings,
covering areas like Core HR, Chatbots and Conversational AI and Audio Video and Web Conferencing.
DHR Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Ruby and Cisco Systems.
DHR Health recently adopted applications including
Infor Contract Management in 2023, DocuSign eSignature in 2022 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHR Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHR Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHR Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.