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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

Dien May Kim Long Phat
Location
Duong Ba Dình,
Ho Chi Minh, 73007,
Vietnam
Website
https://www.dienmayklp.vn/
Phone
84 8 8821 4839
Artw industry
Retail
Employee
Revenue

Dien May Kim Long Phat Technographics

Dien May Kim Long Phat Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dien May Kim Long Phat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Dien May Kim Long Phat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dien May Kim Long Phat has purchased the following applications: WebCall for Call Center in 2020, Tawk.to for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dien May Kim Long Phat is running and its propensity to invest more and deepen its relationship with Digital Telecommunications Services , Tawk.to , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dien May Kim Long Phat revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dien May Kim Long Phat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dien May Kim Long Phat Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Telecommunications Services Legacy WebCall Call Center CRM n/a 2020 2020 In 2020, Dien May Kim Long Phat deployed WebCall on its website. The deployment uses WebCall as a Call Center solution embedded in the site to capture inbound customer voice interactions and click to call requests from online product pages. The retailer operates in Vietnam with approximately 15 employees, and the WebCall instance functions as the primary customer contact layer for online inquiries and store support. WebCall is configured as a web embedded telephony widget that routes calls to local service representatives and sales staff. Call Center functional capabilities implemented include real time agent console access, automatic call distribution tied to online contact points, and session logging for follow up, implemented at the storefront level without named third party system integrations. Operational coverage is focused on the company website in Vietnam and it impacts customer service and sales workflows, with governance and rollout kept internal and proportionate to a small retail organization.
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Tag Management CRM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
IT Decision Makers and Key Stakeholders at Dien May Kim Long Phat
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dien May Kim Long Phat Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dien May Kim Long Phat Technographics

Dien May Kim Long Phat is a Retail organization based in Vietnam, with around 15 employees and annual revenues of $2.0 million.

Dien May Kim Long Phat operates a diverse technology stack with applications such as WebCall and Tawk.to, covering areas like Call Center and Chatbots and Conversational AI.

Dien May Kim Long Phat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Digital Telecommunications Services and Tawk.to.

Dien May Kim Long Phat recently adopted applications including Hotjar in 2021, Mouseflow in 2021 and Intuit Mailchimp in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dien May Kim Long Phat’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dien May Kim Long Phat’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dien May Kim Long Phat technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.