Digital Storm
47829 Warm Springs Blvd,
Fremont, 94539, CA,
United States
Fremont, 94539, CA,
United States
1 669-235-3810
Professional Services
Digital Storm Technographics
Digital Storm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Digital Storm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Digital Storm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Digital Storm has purchased the following applications: Intuit Quickbooks Pro for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2015, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Digital Storm is running and its propensity to invest more and deepen its relationship with Intuit , Lon Operations , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Digital Storm revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digital Storm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Digital Storm Tech Stack and Enterprise Applications
Digital Storm ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Pro | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Digital Storm implemented Intuit Quickbooks Pro as its ERP Financial system for core accounting and transactional workflows. The deployment served a 40-employee professional services organization and centralized billing, invoicing, and payment capture used by front-desk staff who greeted customers, processed returns, and collected payment method information.
Intuit Quickbooks Pro was configured to support invoicing, accounts receivable, itemized product entries for customizable gaming computer builds, credit memos for RMA returns and basic cash application. Staff entered numeric line items into invoices, recorded payments, and maintained customer payment records inside Intuit Quickbooks Pro to support day to day billing and order capture workflows.
Operational workflows tied Intuit Quickbooks Pro to front office, technical support, and shipping activities without named system integrations. Front-desk personnel created tech tickets for Technical Support to follow up on repairs, coordinated RMA returns and maintained direct contact with UPS to schedule pickups and track packages as part of the fulfillment and returns process.
Governance emphasized standardized front-desk procedures, invoice entry controls and employee onboarding, with staff training and interview scheduling documented as part of operational handoff. The account-level implementation shows Intuit Quickbooks Pro centralizing accounting, billing, returns, ticketing and basic HR onboarding processes within Digital Storms operational footprint.
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Payment Processing | ERP |
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2019 | 2019 |
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Digital Storm AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Digital Storm implemented LiveChat on its public website. LiveChat is deployed as a Chatbots and Conversational AI application to support customer service and sales business functions and to centralize real-time visitor engagement.
The rollout emphasized embedding the LiveChat widget into site templates and enabling core agent console capabilities, including real-time messaging, canned responses, chat routing, chat transcripts, and offline messaging forms. Configuration focused on SaaS widget settings and browser based agent consoles appropriate to a 40 person professional services firm.
Deployment scope covered customer facing pages across the website and supported pre sales and support intake workflows. Integrations were limited to in page embedding and web session context capture through the LiveChat implementation, with agent access provided via the LiveChat administration and console interfaces.
Operational ownership sits with customer support and sales teams who manage agent shifts, canned response libraries, and chat escalation and handoff rules to email or form based follow up. Training and governance were lightweight and centered on agent console onboarding, widget configuration, and ongoing administration within the LiveChat admin interface.
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Digital Storm CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Digital Storm implemented Hotjar on its website to support Customer Experience for website analytics and UX optimization. The deployment at the 40 employee professional services firm focused on capturing behavioral signals from the public site to inform marketing and web operations decisions.
Implementation included adding the Hotjar tracking snippet to the public site and configuring core Hotjar capabilities, including heatmaps, session recordings, conversion funnels, and on-site feedback widgets. Data was consolidated in the Hotjar SaaS console for analysis by marketing and web teams, and workflows were established to convert recordings and heatmap findings into prioritized content and form optimization work.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Digital Storm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Storm CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Digital Storm
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Digital Storm Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Digital Storm IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Digital Storm digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Digital Storm Technographics
Digital Storm is a Professional Services organization based in United States,
with around 40 employees and annual revenues of $4.0 million.
Digital Storm operates a diverse technology stack with applications such as
Intuit Quickbooks Pro, LiveChat and Hotjar,
covering areas like ERP Financial, Chatbots and Conversational AI and Customer Experience.
Digital Storm has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, LiveChat, Inc. and Contentsquare.
Digital Storm recently adopted applications including
Salesforce Sales Cloud in 2021, Google Identity Platform in 2021 and Mixpanel in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Digital Storm’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Digital Storm’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Digital Storm technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.