DigiTouch
Viale Vittorio Veneto, 22,
Milan, 20124,
Italy
Milan, 20124,
Italy
39 2 8929 5100
Professional Services
DigiTouch Technographics
DigiTouch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DigiTouch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 365 DigiTouch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DigiTouch has purchased the following applications: Moodle LMS for Learning and Development in 2020, GoDaddy Webmail for Collaboration in 2015, MailUp for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DigiTouch is running and its propensity to invest more and deepen its relationship with Moodle , Teamtailor , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DigiTouch revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DigiTouch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DigiTouch Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, DigiTouch implemented Moodle LMS as its Learning and Development platform. The deployment uses Moodle LMS on the company website to deliver both internal employee training and client facing learning experiences, aligning the application with professional services training needs in Italy.
Moodle LMS was configured to provide standard learning management modules, including course catalog and enrollment management, role based user administration for administrators instructors and learners, assessment and certification tracking, and content packaging compatible with SCORM. The implementation emphasizes course creation workflows and structured learning paths, reflecting common Learning and Development functional requirements.
Operational governance centers on centralized administration with delegated instructor responsibilities to support ongoing content maintenance and user provisioning. The DigiTouch Moodle LMS Learning and Development environment is positioned to centralize training operations for HR and project delivery teams, and it is surfaced through the corporate website to support both employee onboarding and client education use cases.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, DigiTouch implemented GoDaddy Webmail as its hosted corporate email platform. GoDaddy Webmail is deployed by DigiTouch within the Collaboration category to provide company email and browser-based webmail access tied to the gruppodigitouch.it domain, serving as the primary email and messaging layer for the organization.
The deployment of GoDaddy Webmail includes mailbox provisioning, administrative user management, domain-level DNS email routing, and standard SMTP and IMAP access for desktop and mobile clients. Operational coverage spans core business functions including client services, marketing, and internal communications across the Italy-based professional services firm, with governance centered on centralized mailbox administration and domain configuration for email delivery.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| MailUp | Legacy | MailUp | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, DigiTouch deployed MailUp as its Marketing Automation solution on its corporate website. The implementation places MailUp components directly on site pages to capture leads, manage subscriptions, and orchestrate email-based engagement for the company's professional services marketing activities. Deployment emphasized web-level integration of MailUp tracking and collection elements into forms and landing pages. Operational ownership was established within the digital marketing and marketing operations teams.
MailUp was configured to deliver campaign management, email template orchestration, recipient list segmentation, automated send workflows, and subscriber lifecycle management. MailUp's automation capabilities were used for triggered messaging, scheduled campaigns, A/B testing, deliverability controls, and analytics instrumentation, consistent with Marketing Automation functional expectations. Configuration work included mapping website form fields to MailUp subscriber attributes and setting up consent flags for opt-in flows.
Integration points centered on embedding MailUp scripts and web forms on the DigiTouch website to feed subscriber records into MailUp for campaign execution and reporting. Governance emphasized list hygiene, consent management, and campaign approval workflows to align with EU data protection requirements. The MailUp implementation supports marketing, demand generation, and digital engagement workflows across DigiTouch's online presence.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DigiTouch
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by DigiTouch Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DigiTouch IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DigiTouch digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD DigiTouch Technographics
DigiTouch is a Professional Services organization based in Italy,
with around 365 employees and annual revenues of $47.0 million.
DigiTouch operates a diverse technology stack with applications such as
Moodle LMS, GoDaddy Webmail and MailUp,
covering areas like Learning and Development, Collaboration and Marketing Automation.
DigiTouch has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, GoDaddy and MailUp.
DigiTouch recently adopted applications including
Atlassian Jira Service Desk in 2022, Teamtailor ATS in 2021 and Moodle LMS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DigiTouch’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DigiTouch’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DigiTouch technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.