Milan, 20124,
Italy
DigiTouch Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DigiTouch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 365 DigiTouch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DigiTouch has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2015, GoDaddy Webmail for Collaboration in 2015, Microsoft Defender for Endpoint (MDE) for Endpoint Detection and Response (EDR) in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DigiTouch is running and its propensity to invest more and deepen its relationship with GoDaddy , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DigiTouch revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DigiTouch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 | ||
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Defender for Endpoint (MDE) | Endpoint Detection and Response (EDR) | CyberSecurity | n/a | 2020 | 2020 | In 2020, DigiTouch deployed Microsoft Defender for Endpoint (MDE) as its Endpoint Detection and Response (EDR) solution across its corporate offices. The deployment covered approximately 250 users in Milan, Rome, Lissone, and Catania, protecting endpoints running Windows 10, Windows 11, and Mac OS. Microsoft Defender for Endpoint (MDE) was configured to provide endpoint detection and response, client antivirus management, and device control aligned with Endpoint Detection and Response (EDR) functional workflows. Configuration work included Group Policy integration for Windows configuration management, BitLocker alignment for disk encryption enforcement, and endpoint agent provisioning across the corporate PC and laptop fleet. The MDE rollout integrated with existing identity and device management systems, notably Active Directory and the Microsoft 365 Admin Console, and used the Microsoft 365 Defender console for antivirus and threat management activities. Operational tooling and support workflows tied into JIRA Atlassian ticketing, with ServiceDesk ManageEngine used until March 2022, and device access and VPN provisioning continued to leverage SonicWall VPN Console and FortiClient VPN configurations. Virtual machine management via VMware Vcenter and printing workflows via SafeQ remained in the operational landscape. Governance and operational ownership were retained by DigiTouch IT staff, who managed user accounts, permissions, distribution lists, shared mailboxes, SharePoint folders, and Teams groups alongside endpoint protection controls. Day to day first and second level support, ticket driven remediation, Group Policy based enforcement, and centralized admin controls in Microsoft 365 established the operational model for IT security and endpoint management under Microsoft Defender for Endpoint, aligning the Endpoint Detection and Response (EDR) capability with DigiTouch business functions in IT support and security. | |
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VPN | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Learning and Development | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Marketing Automation | CRM |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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