Dimex Technographics
Dimex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dimex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Dimex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dimex has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2023, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dimex is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dimex revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dimex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dimex Tech Stack and Enterprise Applications
Dimex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | Innofactor | 2023 | 2023 |
|
Dimex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Dimex implemented Microsoft 365 to provide enterprise grade Collaboration capabilities for the company. The 25 employee Finnish manufacturer Dimex adopted Microsoft 365 as its primary Collaboration platform to support core business functions and internal communication.
The Microsoft 365 deployment at Dimex aligns with typical Collaboration functionality, including cloud email and calendaring, document collaboration and storage, and team messaging and meetings consistent with Exchange Online, SharePoint, OneDrive, and Microsoft Teams capabilities. Microsoft 365 is also used on their website, reflecting an externally visible presence of the platform alongside internal use. Configuration and module selection appear proportionate to a small organization, emphasizing user account provisioning, shared document libraries, and team communication tools.
Operational coverage spans administrative, operations, and sales related business functions, administered via the Microsoft 365 admin center with role oriented access controls and straightforward governance workflows appropriate for a 25 person firm. The implementation positions Dimex Microsoft 365 Collaboration as the core platform for document management, team coordination, and internal communication across the business.
|
Dimex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Dimex implemented Hotjar on its public website as a Customer Experience solution. The implementation is scoped to customer-facing pages and instruments client side tracking to capture visitor behavior for UX analysis.
The Hotjar deployment leverages standard Customer Experience capabilities such as session recordings, heatmaps, on-site feedback widgets, and short surveys to surface usability issues and navigation friction. Data collection is implemented via the Hotjar JavaScript snippet embedded in site templates, aligning Hotjar with web analytics workflows and enabling qualitative insights alongside quantitative metrics. Operational ownership is positioned with web and marketing functions to feed UX and content decisions across the site.
|
Dimex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Dimex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dimex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||