Direct Ferries
2-3 Three Rivers Business Centre, Felixstowe Road,
Ipswich, IP10 0BF,
United Kingdom
Ipswich, IP10 0BF,
United Kingdom
44 33 3300-0128
Professional Services
Direct Ferries Technographics
Direct Ferries Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Direct Ferries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Direct Ferries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Direct Ferries has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, ResNexus Booking for Reservation and Booking Management in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Direct Ferries is running and its propensity to invest more and deepen its relationship with Microsoft , Sage , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Direct Ferries revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Direct Ferries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Direct Ferries Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Sage 200 | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Direct Ferries implemented Microsoft Dynamics GP as their ERP Financial system, replacing Sage 200. The implementation centralized core finance and accounting functions and was adopted by the company finance team based in the United Kingdom.
Microsoft Dynamics GP was configured to support purchase ledger processing, sales line creation, cash book management and credit control workflows. The project included configuration work for loading Purchase Ledger lines and the set up of new travel agent customer accounts, plus the creation of a specialized spreadsheet to assist sales line creation and SQL linked reporting to support gross margin analysis.
Integrations focused on importing historical transactional data from legacy databases into Microsoft Dynamics GP and establishing SQL links between GP and reporting processes to provide BI for the CFO and commercial teams. Operational coverage emphasized day to day finance operations, credit control for specialised accounts and ongoing reconciliation tasks, with daily sales data validation using macros developed by the finance team.
Governance and process changes were driven by internal training and handover, with finance staff trained on Purchase Ledger loading and on the new macros and spreadsheets. A payroll of automation and a specialized cash book macro reduced the month end process by two days, and continued responsibilities include credit control, BI provision and maintaining SQL driven reporting tied to Microsoft Dynamics GP.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Direct Ferries implemented Microsoft 365 as its primary collaboration platform. The deployment is cited as being used on their public website while also serving internal Collaboration needs across corporate functions.
The Microsoft 365 implementation centers on standard Collaboration capabilities including cloud-hosted Office applications, document co-authoring and file storage, intranet and content publishing workflows, and synchronous communication and meeting tools. Configuration appears to prioritize content management and web-facing editorial workflows together with employee productivity suites typical of the Microsoft 365 application set.
Operationally the rollout aligns a single tenant model to support corporate departments responsible for marketing, customer content and operations, and it includes user provisioning and access controls to manage site editors and internal users. Governance emphasizes content publication workflows and permissions for web and intranet content, with ongoing administration of Collaboration services to support both the website and day to day corporate communications.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Direct Ferries
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Direct Ferries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Direct Ferries Technographics
Direct Ferries is a Professional Services organization based in United Kingdom,
with around 90 employees and annual revenues of $380.0 million.
Direct Ferries operates a diverse technology stack with applications such as
Microsoft Dynamics GP, ResNexus Booking and Microsoft 365,
covering areas like ERP Financial, Reservation and Booking Management and Collaboration.
Direct Ferries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and ResNexus.
Direct Ferries recently adopted applications including
Hotjar in 2025, Amazon CloudFront in 2025 and Cloudflare CDN in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Direct Ferries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Direct Ferries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Direct Ferries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.