Discount Tire
20225 North Scottsdale Road,
Scottsdale, 85255, AZ,
United States
Scottsdale, 85255, AZ,
United States
1 480-606-6000
Retail
Discount Tire Technographics
Discount Tire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Discount Tire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Discount Tire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Discount Tire has purchased the following applications: Serrala FinanceSuite for AP Automation in 2015, Appcast Xcelerate for Candidate Relationship Management in 2019, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Discount Tire is running and its propensity to invest more and deepen its relationship with Serrala , SAP , WorldPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Discount Tire revenues, which have grown to $9.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Discount Tire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Discount Tire Tech Stack and Enterprise Applications
Discount Tire ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2015 | 2016 |
In 2015, Discount Tires implemented Serrala FinanceSuite. The Serrala FinanceSuite deployment serves as the companys AP Automation platform and was integrated into Discount Tires SAP-centric finance landscape to manage invoice to payment workflows.
The implementation configured Serrala FinanceSuite for accounts payable automation capabilities, including automated invoice capture and validation, exception handling and approval routing, payment orchestration, and supplier master data synchronization with SAP MDG. Serrala FinanceSuite was used to standardize invoice processing, exceptions workflow and payment file generation as the central AP Automation engine.
Integration work connected Serrala FinanceSuite to SAP HANA 2.0, SAP BW 7.31, SAP CARAB 4.0 FP4, and SAP ECC EHP8 across AR, AP, FI/CO, MDG, MM Purchasing and Sales/Distribution modules, as well as SAP IS Retail. Data and messaging integration components included Informatica 9.6.1, OpenText EDI, IBM webMethods, S3 based data lake storage and Amazon Data Lake patterns, with tax processing integrated to Thomson Reuters OneSource.
Governance and rollout activity was led with functional and test leadership covering business process execution, unit testing, integration testing, user acceptance testing and mock cutover testing. Testing and operational integration activities were executed from Phoenix AZ beginning Feb 2019 and continued to support ongoing interfacing and stabilization.
The deployment impacted finance and procurement functions, linking Serrala FinanceSuite to SAP financial modules to centralize invoice processing, payments and tax processing workflows. The narrative positions Serrala FinanceSuite as Discount Tires AP Automation hub integrated into the broader SAP and data lake architecture.
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ERP Financial | ERP |
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2012 | 2012 |
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Payment Processing | ERP |
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2018 | 2018 |
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Discount Tire HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Discount Tires deployed Appcast Xcelerate on its website as a Candidate Relationship Management solution to support recruiting and talent acquisition. Appcast Xcelerate is used to capture applicants from the career site and to populate and maintain segmented talent pools, aligning the Discount Tires Appcast Xcelerate Candidate Relationship Management capability with employer branding and sourcing workflows.
Configuration emphasizes campaign based candidate nurturing, talent pool segmentation, and career site sourcing workflows consistent with Candidate Relationship Management functional patterns. Operational ownership resides with corporate recruiting and HR operations, which govern campaign templates, consent and communication workflows, and candidate lifecycle orchestration through the career site implementation of Appcast Xcelerate.
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Workforce Management | HCM |
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2004 | 2004 |
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Discount Tire ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Discount Tires implemented Salesforce Field Service (ex ClickSoftware) as part of a $2M Point of Service Program that targeted Field Service Management use cases across store operations and dispatch functions. The program coordinated design and configuration workstreams to deliver appointments and work order functionality, aligning technical scope with a nationwide estate of over 1600 stores.
Configuration work centered on standard Field Service Management capabilities within Salesforce Field Service, emphasizing appointment scheduling, work order orchestration, dispatcher console configuration, and mobile technician execution workflows. The implementation translated store-level appointment flows into centralized scheduling rules and work order lifecycle states, while adapting configurations to existing in-store processes and operational constraints.
Integration scope explicitly included touchpoints with a legacy AS400 Point of Sale system, with two parallel workstreams mapping appointments and work order transactions between Salesforce Field Service and the AS400 POS as components of the larger Point of Service Program. Data flow and transaction alignment were organized to ensure appointment and work order events remained consistent between field service workflows and point of sale operations.
Program governance prioritized expectation management, cross-functional coordination, and change management to navigate a rapidly changing business landscape. Governance routines structured the two workstreams to manage dependencies between scheduling and work order processing, and to coordinate rollout sequencing and operational adoption across store operations.
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Discount Tire AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Discount Tire Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Discount Tire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Discount Tire Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Discount Tire eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Product Information Management | eCommerce |
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2023 | 2023 |
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Discount Tire SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2021 | 2021 |
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Discount Tire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2021 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Discount Tire ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Discount Tire Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Discount Tire TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Discount Tire PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Discount Tire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Discount Tire CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Discount Tire
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Corporate Procurement | Director | Procurement | |
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Strategic Business Services, Supply Chain and Logistics | Manager | Supply Chain | |
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Sr Manager of IT Product Systems | Manager | IT | |
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Executive Vice President & CIO | CXO | Finance | |
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VP Finance | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Executive V.P. - Tax / Finance | Manager | Finance | |
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CIO | CXO | Finance | |
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CFO | CXO | Finance | |
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VP Operations | VP | Operations | |
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Senior Director, Service Operations, IT Planning, & Budgets | Director | IT | |
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IT Senior Director – Corporate Products | Director | IT | |
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Assistant Vice President - Human Resources / Payroll | VP | HR | |
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VP Fleet Operations | VP | Operations | |
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VP, Strategic Business Services | VP | Operations | |
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Senior Director, IT Infrastructure Engineering | Director | IT | |
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EVP and CIO | CXO | Finance | |
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Director, SAP Solutions | Director | IT | |
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Master Data Manager | Manager | IT | |
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Principal Functional Analyst Master Data Team Lead | Director | IT | |
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Product Development Manager | Manager | Finance | |
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Vice President Real Estate Development | VP | Operations | |
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Real Estate Assistant Manager | Manager | Operations | |
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CFO | CXO | Finance | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Discount Tire Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Discount Tire IT executives and key decision makers. This section highlights Discount Tire's latest recorded technology evaluations, including SAP Ariba Network Supplier for Procurement on 2026-01-07, Manhattan LogPro WMS (Built with IBM AS/400) for Warehouse Management on 2025-08-25, and Capgemini Odigo for Customer Experience, Call Center on 2025-03-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Discount Tire digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-07 | Discount Tire | Evaluated | SAP | SAP Ariba Network Supplier | Procurement | Procurement |
| 2025-08-25 | Discount Tire | Evaluated | Manhattan Associates | Manhattan LogPro WMS (Built with IBM AS/400) | Warehouse Management | SCM |
| 2025-03-21 | Discount Tire | Evaluated | Capgemini | Capgemini Odigo | Customer Experience, Call Center | CRM |
| 2024-12-18 | Discount Tire | Evaluated |
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Facility Management | ERP Services and Operations |
| 2024-10-22 | Discount Tire | Evaluated |
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Product Information Management | eCommerce |
| 2024-09-10 | Discount Tire | Evaluated |
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Workforce Management | HCM |
| 2024-06-18 | Discount Tire | Evaluated |
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Identity and Access Management (IAM) | CyberSecurity |
FAQ - APPS RUN THE WORLD Discount Tire Technographics
Discount Tire is a Retail organization based in United States,
with around 30000 employees and annual revenues of $9.70 billion.
Discount Tire operates a diverse technology stack with applications such as
Serrala FinanceSuite, Appcast Xcelerate and Salesforce Field Service (ex ClickSoftware),
covering areas like AP Automation, Candidate Relationship Management and Field Service Management.
Discount Tire has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Appcast and Salesforce.
Discount Tire recently adopted applications including
,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Discount Tire’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Discount Tire’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Discount Tire technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.