Dnata Australia
176 O'Riordan St.,
Mascot, 2020, NSW,
Australia
Mascot, 2020, NSW,
Australia
61 3 8318-7700
Transportation
Dnata Australia Technographics
Dnata Australia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dnata Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Dnata Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dnata Australia has purchased the following applications: Sage 300 ERP (formerly Accpac) for ERP Financial in 2016, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dnata Australia is running and its propensity to invest more and deepen its relationship with Sage , iCIMS , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dnata Australia revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dnata Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dnata Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300 ERP (formerly Accpac) | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Dnata Australia implemented Sage 300 ERP (formerly Accpac) to support core ERP Financial functions. The deployment targeted accounts payable and finance operations for a 3,000 employee transportation and ground handling organization operating in Australia.
Sage 300 ERP was configured to run accounts payable workflows, vendor master management, purchase order maintenance, intercompany transfers, multi currency payment runs, and month end financial reporting. Operational procedures documented a payment run cadence on Tuesdays and Fridays and the production of EFT payment files for bank processing, while day to day AP operations handled a high volume of inbound invoices exceeding 200 items per day and included credit card and expense reconciliation.
The implementation included transactional interfaces to corporate banking for payments and transfers with HSBC and NAB, and coordination of bank approvals by authorized signatories, plus automated emailing of supplier remittances as part of standard workflows. Staff worked with Sage 300 ERP alongside Sage Intacct in accounts payable activity, reflecting a mixed financial application footprint supporting port operations and internal stakeholders in Sydney and other Australian sites.
Governance emphasized controls for new vendor creation, vendor database management, AP inbox control, reconciliation follow up and documented approval processes for payment runs and intercompany settlements. Day to day control and operational ownership rested with Accounts Payable roles responsible for vendor liaison, dispute resolution, month end assistance and ongoing identification of accounts payable process improvements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Dnata Australia deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System and exposed the application on its public careers site. The iCIMS Recruit Applicant Tracking System is used to publish live vacancies, including frontline Ground Service Agent roles, and to capture external candidate applications directly through the careers portal.
Configuration work focused on core recruiting modules common to an Applicant Tracking System, including job requisition management, career site job posting, candidate profile and staged workflow management, interview scheduling, and offer management. Recruiting analytics and reporting capabilities were enabled to support operational hiring oversight, and branded candidate-facing pages and a candidate self-service portal were implemented to support external applicants.
The deployment follows a vendor-hosted cloud SaaS model with the careers site integration surfacing jobs and candidate forms to external users. Operational coverage centers on Dnata Australia talent acquisition and HR teams, coordinating hiring for ground operations and corporate roles across Australia, with governance centered on centralized requisition approvals and standardized hiring manager workflows to manage high-volume frontline hiring.
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Dnata Australia deployed Hotjar on its public website. Dnata Australia implemented the Hotjar application as a Customer Experience solution to capture site-level user behavior and support web analytics and user experience workflows. The implementation is visible on the company website and positions Hotjar as a front-end behavioral analytics layer for the organization.
The Hotjar deployment centers on browser-based instrumentation, using the Hotjar JavaScript snippet to enable session recordings, heatmaps, conversion funnel analysis, and in-page feedback widgets, capabilities typical for the Hotjar application. Operational ownership aligns with digital experience and web teams who configure recording filters, funnel definitions, and on-site feedback mechanisms on the Australian website. Configuration focuses on client-side event capture and session replay orchestration to feed UX and product decision workflows within the Customer Experience domain.
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Customer Experience | CRM |
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2017 | 2017 |
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PR and Media Communication | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Dnata Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dnata Australia Executives
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FAQ - APPS RUN THE WORLD Dnata Australia Technographics
Dnata Australia is a Transportation organization based in Australia,
with around 3000 employees and annual revenues of $500.0 million.
Dnata Australia operates a diverse technology stack with applications such as
Sage 300 ERP (formerly Accpac), iCIMS Recruit Applicant Tracking System and Hotjar,
covering areas like ERP Financial, Applicant Tracking System and Customer Experience.
Dnata Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, iCIMS and Contentsquare.
Dnata Australia recently adopted applications including
Expr3ss! in 2023, Salesforce Sales Cloud in 2021 and AppDynamics APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dnata Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dnata Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dnata Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.