Berkeley, 94705, CA,
United States
DonationPay Technographics
DonationPay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DonationPay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 DonationPay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DonationPay has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DonationPay is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DonationPay revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DonationPay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DonationPay Tech Stack and Enterprise Applications
DonationPay ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, DonationPay implemented Oracle NetSuite ERP as its cloud-based ERP Financial platform. The deployment centralized core finance capabilities including general ledger, accounts payable, accounts receivable, billing and financial reporting under a single SaaS environment, aligning transaction processing and month-end close workflows for the organization.
Configuration emphasized chart of accounts standardization, invoice-to-cash and procure-to-pay workflows, approval routing and bank reconciliation capabilities consistent with ERP Financial implementations. Oracle NetSuite ERP was provisioned with role-based access controls to support finance governance, and the SaaS architecture reduced on-premise infrastructure needs while consolidating finance and accounting operations across the small US-based media organization.
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DonationPay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 DonationPay implemented TeamSupport SnapEngage on its public website to introduce a conversational support channel. DonationPay implemented TeamSupport SnapEngage in the Chatbots and Conversational AI category to handle donor inquiries and site visitor engagement through an embedded web chat interface.
The implementation centered on the TeamSupport SnapEngage embeddable chat widget and associated conversational workflows. Configuration work included scripted responses and message templates, agent routing and presence settings appropriate for a small support team, and basic session transcript capture to preserve conversational history. The narrative explicitly aligns TeamSupport SnapEngage with web messaging, automated replies, and live agent handoff capabilities common to Chatbots and Conversational AI deployments.
Operational ownership remained within DonationPay, with administration and ongoing message configuration managed by a central administrator. The deployment scope was the organization website, focused on donor engagement and customer support functions, and governance emphasized template management, agent assignment, and transcript retention policies rather than cross system integrations.
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DonationPay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, DonationPay implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for the organization. The deployment uses Google Workspace as a cloud native SaaS tenancy provisioned to the DonationPay domain, supporting roughly 10 employees with centralized administration through the Google Admin console and standard account provisioning workflows.
Google Workspace (Formerly Google G-Suite) is configured to deliver email, calendar, cloud storage and real time document collaboration functions aligned to the Collaboration category, using Gmail, Google Drive, Docs and Calendar as primary functional modules. Governance is managed via the Admin console with role based account management, basic access controls, and device and authentication settings appropriate for a small nonprofit. The implementation is tied to the organization web presence, with collaboration services supporting internal communications, content editing, and operational coordination across the small team.
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DonationPay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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DonationPay PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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DonationPay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at DonationPay
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-Founder | CXO | Finance | ||||
| Co-Founder | CXO | Finance |
Apps Being Evaluated by DonationPay Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||