Doner
60 Charlotte Street,
London, W1T 2NU,
United Kingdom
London, W1T 2NU,
United Kingdom
44 20 7632-7600
Professional Services
Doner Technographics
Doner Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Doner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Doner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Doner has purchased the following applications: Microsoft 365 for Collaboration in 2015, Facebook Atlas for Marketing Automation in 2013, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Doner is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Doner revenues, which have grown to $12.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Doner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Doner Tech Stack and Enterprise Applications
Doner Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Doner implemented Microsoft 365 to establish firmwide Collaboration capabilities across its 40-person professional services organization. The Microsoft 365 deployment was provisioned as a cloud-first tenant and positioned to unify messaging, file services, and team collaboration for the United Kingdom based agency.
Microsoft 365 was configured to deliver standard Collaboration functionality including cloud email and calendaring, document management and intranet sites, personal file sync, real-time team chat and meetings, and the Office productivity suite for content creation. The implementation emphasized configuration of Exchange Online mailboxes, SharePoint Online site collections and document libraries, OneDrive file synchronization, and Microsoft Teams for persistent channels and meetings in line with Collaboration category workflows.
Doner’s public website shows evidence of Microsoft 365 being used for externally visible touchpoints, indicating the Microsoft 365 tenant is integrated with customer-facing workflows and staff contact endpoints. Operational coverage focused on core business functions including client services, creative production, and operations where centralized document collaboration and unified communications reduce friction across project teams.
Governance was implemented through centralized tenant administration with role based access, identity management using Microsoft identity services, and SharePoint site governance to control external sharing and content lifecycle. The rollout reflects a category aligned approach to Collaboration, with cloud provisioning, user lifecycle management, and site level governance structured to support collaborative client work and internal productivity.
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Collaboration | Collaboration |
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2022 | 2022 |
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Doner CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Facebook Atlas | Marketing Automation | CRM | n/a | 2013 | 2013 |
In 2013, Doner implemented Facebook Atlas on doner.com. Facebook Atlas was deployed as a Marketing Automation solution to instrument the agency website for advertising measurement and campaign attribution, aligning the application with Doner marketing operations and media performance workflows. The implementation embedded Facebook Atlas tracking code and tags across site pages to capture exposure and conversion signals, placing Facebook Atlas within the company marketing technology stack to support audience analytics and campaign-level reporting. This deployment emphasized web based measurement and attribution rather than integrations with broader enterprise systems.
Operational ownership and configuration were managed by Doner’s marketing team, which handled tag placement, event mapping, and reporting workflows. Functional capabilities implemented included campaign tracking, audience segmentation support, and cross device attribution consistent with Marketing Automation capabilities, enabling campaign level data to inform creative and media planning. The rollout incorporated standardized tagging guidelines and a centralized measurement workflow to govern campaign measurement and reporting. Governance focused on maintaining consistent event definitions and tagging practices to ensure clean input into Facebook Atlas reporting.
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Doner ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021 Doner implemented Freshservice for IT Service Management on its website to centralize employee IT support. The deployment uses Freshservice as a cloud hosted service embedded into the corporate website, providing web-based ticket intake and a portal for employees across Doner’s United Kingdom operations, focused on core IT and internal helpdesk business functions for the 40-person professional services firm.
Freshservice is configured to deliver standard IT Service Management capabilities including incident and request ticketing, a self-service portal, and a knowledge base, with the implementation oriented around service catalog items, priority routing, and SLA-based queues appropriate for a small-team environment. The architecture centers on an embedded web widget and the Freshservice SaaS backend, governance established centralized ticket intake and standardized service desk workflows, and the rollout used the website as the single entry point for IT support.
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Doner PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Doner IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Doner CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Doner
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Doner Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Doner IT executives and key decision makers. This section highlights Doner's latest recorded technology evaluations, including Palantir Foundry for Analytics and BI on 2026-02-26 and Oracle Cloud ERP for ERP Financial on 2025-01-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Doner digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-26 | Doner | Evaluated | Palantir Technologies | Palantir Foundry | Analytics and BI | Analytics and BI |
| 2025-01-28 | Doner | Evaluated | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Doner Technographics
Doner is a Professional Services organization based in United Kingdom,
with around 40 employees and annual revenues of $12.7 million.
Doner operates a diverse technology stack with applications such as
Microsoft 365, Facebook Atlas and Freshservice,
covering areas like Collaboration, Marketing Automation and IT Service Management.
Doner has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Facebook and Freshworks.
Doner recently adopted applications including
Slack Connect in 2022, Flowmailer in 2022 and Freshservice in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Doner’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Doner’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Doner technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.