Glasgow, ML3 0AY,
United Kingdom
Park's Motor Group Technographics
Park's Motor Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Park's Motor Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Park's Motor Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Park's Motor Group has purchased the following applications: Forms/Email Based ATS for Applicant Tracking System in 2017, Kerridge k8 ERP for Distribution ERP in 2017, Gubagoo ChatSmart for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Park's Motor Group is running and its propensity to invest more and deepen its relationship with In-House Applications , MHR (formerly MidlandHR) , Kerridge Commercial Systems Limited or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Park's Motor Group revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Park's Motor Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Park's Motor Group Tech Stack and Enterprise Applications
Park's Motor Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
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Core HR | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Park's Motor Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Park's Motor Group BMW implemented Kerridge k8 ERP as its Distribution ERP to support aftersales and parts operations at its Hamilton service site. The deployment targeted service, warranty administration, parts inventory and accounts functions within dealership workshop workflows.
Kerridge k8 ERP was configured to support warranty claim processing, parts and inventory management, sales order and service invoicing, and accounts receivable and payable workflows. Configuration and operational use included claim validation controls, invoice posting and routine account updates performed on weekly cycles as described by the warranty administrator role.
Staff used both Kerridge k8 ERP and BMWs own systems for OEM warranty and claim workflows, indicating the implementation was provisioned to operate alongside OEM tooling for aftersales processing. Operational coverage centered on the aftersales department at Hamilton, involving service advisors, warranty administrators and parts teams handling claims, invoicing and stock replenishment.
Governance emphasized standardized warranty approval workflows and deadline driven processing, requiring role based access and daily task planning by warranty administrators. System configuration aligned with aftersales process controls to ensure justified claim handling, invoice settlement and regular accounts updates.
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Park's Motor Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Park's Motor Group BMW implemented Gubagoo ChatSmart on its public website. Gubagoo ChatSmart, in the Chatbots and Conversational AI category, was embedded as a customer facing conversational layer to support online vehicle discovery and contact generation for the Park's Motor Group BMW digital storefront.
Deployment used a web embedded chat widget backed by a cloud hosted conversational engine, with configuration focused on natural language conversation, guided selling flows, inventory browsing, lead capture forms, chat to agent handoff, and appointment booking capabilities consistent with Chatbots and Conversational AI implementations. Operational ownership was aligned to digital experience and sales operations teams at Park's Motor Group BMW, who manage conversation templates, lead routing rules, and privacy consent workflows for the site.
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Park's Motor Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Online Meeting Scheduling | Collaboration |
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2025 | 2025 |
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Park's Motor Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Park's Motor Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Park's Motor Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Park's Motor Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Park's Motor Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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