List of Keyloop Service Booking Customers
Leeds, LS3 1AB,
United Kingdom
Since 2010, our global team of researchers has been studying Keyloop Service Booking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Keyloop Service Booking for Online Meeting Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Keyloop Service Booking for Online Meeting Scheduling include: Park's Motor Group BMW, a United Kingdom based Automotive organisation with 2000 employees and revenues of $1.40 billion, Wilsons Epsom, a United Kingdom based Automotive organisation with 223 employees and revenues of $163.0 million, Busseys, a United Kingdom based Automotive organisation with 192 employees and revenues of $77.0 million and many others.
Contact us if you need a completed and verified list of companies using Keyloop Service Booking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Keyloop Service Booking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Busseys | Automotive | 192 | $77M | United Kingdom | Keyloop | Keyloop Service Booking | Online Meeting Scheduling | 2025 | n/a |
In 2025 Busseys piloted Keyloop Service Booking, an Online Meeting Scheduling application, as part of Keyloop Service Hub to modernise aftersales, service booking, check-in and workshop management across its Norfolk locations. The initiative targeted dealer site scheduling and shop floor coordination to centralise appointment intake and streamline customer handoffs between reception and technicians.
The deployment configured Keyloop Service Booking alongside digital check-in workflows and workshop management capabilities within Service Hub. Configuration work focused on appointment scheduling logic, service type selection, time-slot management and customer communication workflows to align reception processes with workshop capacity and technician assignment.
Operational coverage was limited to Busseys Norfolk dealer sites during the pilot, with aftersales, service reception and workshop teams included in the rollout. Governance was operated as a pilot program under dealer aftersales management, with staged training and process updates to embed online booking and check-in into existing workshop workflows.
Pilot results cited in Keyloop communications showed 45 percent higher out-of-hours bookings, increased transaction value through upsell, faster query resolution and reduced outbound pre-visit calls. These outcomes were presented as early indicators of improved booking availability and customer engagement from Keyloop Service Booking within the Online Meeting Scheduling category.
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Park's Motor Group BMW | Automotive | 2000 | $1.4B | United Kingdom | Keyloop | Keyloop Service Booking | Online Meeting Scheduling | 2025 | n/a |
In 2025 Park's Motor Group BMW deployed Keyloop Service Booking as part of Keyloop Service Hub across its aftersales and workshop operations, beginning a staged rollout in June 2025 to unify booking and appointment workflows across its Scotland-based UK locations. Keyloop Service Booking is used as an Online Meeting Scheduling application to centralize customer appointment capture, workshop appointment allocation, and technician scheduling for the dealer group.
The implementation focused on configuring online booking flows, appointment management, customer self-service scheduling, and automated reminders to reduce no-shows and improve bay utilization. Keyloop Service Booking was configured to reflect workshop capacity and service types, with workflow orchestration that links booked appointments to standard aftersales service processes and upsell touchpoints.
Deployment covered the group’s aftersales and workshop business functions across UK sites, delivered via a staged rollout that prioritized operational alignment and consistent scheduling rules across locations. The project emphasized operational coverage rather than changes to named upstream systems, aligning booking policies, technician allocation rules, and customer communications to create a consistent dealer scheduling model.
According to Keyloop’s announcement Park's Motor Group reported a reported increase of 57 pounds in average aftersales invoice value, a 42 percent rise in upsell, and a significant reduction in no-shows following the rollout of Keyloop Service Hub and Keyloop Service Booking.
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Wilsons Epsom | Automotive | 223 | $163M | United Kingdom | Keyloop | Keyloop Service Booking | Online Meeting Scheduling | 2022 | n/a |
In 2020, Wilsons Epsom implemented Keyloop Service Booking, an Online Meeting Scheduling application, to streamline aftersales appointment handling across its dealership sites. The rollout was led internally by Scott Billings, Aftersales Director, and Sam Dawe, Systems Administrator, and targeted three distinct service departments supporting seven brands, averaging 500 bookings a month through the new tool.
Prior to introducing Keyloop Service Booking, Wilsons relied on website enquiry forms routed to an internal inbox and an advisor manually entering bookings into the DMS, a process that caused no-shows, missing job sheets, unpicked parts, and technician allocation risks. Keyloop Service Booking was configured to populate the workshop diary in real time, provide transparent parts and labour pricing at booking, and centralize booking administration so teams could manage appointments directly from the application.
The implementation included a direct integration with Keyloop DMS to synchronize appointment availability and booking details, removing the need for manual transfer from web enquiries into the workshop schedule. The Keyloop team conducted on-site engagement with internal staff and customers to validate workflows and collect frontline feedback, supporting iterative refinement of the booking flow and customer-facing booking experience.
Governance and operational outcomes were formalized through day-to-day administration by the aftersales and systems teams, with initial teething issues addressed during go-live. The deployment eliminated customers arriving without bookings, improved transparency for parts and labour, enabled manufacturer bookings to be answered within SLAs, and delivered an average saving of 10 minutes per booking that staff reallocated to preparation, follow-ups, and diary optimization.
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