Tamworth, B78 3TW,
United Kingdom
Drayton Manor Resort Technographics
Drayton Manor Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Drayton Manor Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 516 Drayton Manor Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Drayton Manor Resort has purchased the following applications: Ceridian Dayforce HCM for Core HR in 2018, SABRE Synxis Guest Connect for Reservation and Booking Management in 2014, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Drayton Manor Resort is running and its propensity to invest more and deepen its relationship with Dayforce , Sage , hfx Ltd or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Drayton Manor Resort revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Drayton Manor Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Drayton Manor Resort Tech Stack and Enterprise Applications
Drayton Manor Resort HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2018 | 2018 |
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Payroll | HCM |
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1999 | 1999 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Drayton Manor Resort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Drayton Manor Theme Park implemented SABRE Synxis Guest Connect on its public website to serve as its Reservation and Booking Management channel for online visitor bookings. The deployment uses SABRE Synxis Guest Connect as the web-facing booking engine to capture reservations, manage availability and inventory in real time, and handle the reservation lifecycle from booking to confirmation for ticketed admissions and guest packages.
SABRE Synxis Guest Connect is instrumented as an embedded web booking flow on the Drayton Manor website, linking the park’s e-commerce front end to the application’s online booking capabilities. Operational coverage centers on guest services, e-commerce and admissions functions, consolidating web bookings into a single reservation workflow and enabling standard reservation management activities such as pricing controls, availability checks, checkout processing and confirmation communications.
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Drayton Manor Resort AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Drayton Manor Theme Park deployed Hubspot Live Chat on its public website. Hubspot Live Chat is classified in Chatbots and Conversational AI and was embedded as a web-based conversational interface to support visitor engagement, guest services, and online enquiries.
The implementation centered on the Hubspot Live Chat web widget, with configuration of real-time messaging, automated greeting flows, and reusable response templates to triage common guest queries. Operational scope covered the UK-facing site and impacted guest services, marketing, and front-line contact workflows, with governance handled through site content controls and chat routing rules to ensure inbound conversations reach onsite agents and capture contact details for follow up.
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Drayton Manor Resort Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Drayton Manor Resort Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2016 | 2016 |
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Drayton Manor Resort CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Drayton Manor Resort TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Drayton Manor Resort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Drayton Manor Resort CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Drayton Manor Resort
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of People | Director | HR | ||||
| HR & Payroll administrator | Manager | HR | ||||
| Head of I.T. | Director | Finance | ||||
| Head of finance | Director | Finance |
Apps Being Evaluated by Drayton Manor Resort Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||