DropShip Commerce
915 South 500 East, Suite 210,
American Fork, 84003, UT,
United States
American Fork, 84003, UT,
United States
1 801-765-8600
Media
DropShip Commerce Technographics
DropShip Commerce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DropShip Commerce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 DropShip Commerce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DropShip Commerce has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Oracle NetSuite Commerce for eCommerce in 2012, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DropShip Commerce is running and its propensity to invest more and deepen its relationship with Google , Oracle , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DropShip Commerce revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DropShip Commerce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DropShip Commerce Tech Stack and Enterprise Applications
DropShip Commerce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, DropShip Commerce implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment used the dropship.com domain to provision corporate Gmail, shared Drive storage, collaborative Docs editing, and Calendar scheduling for internal teams. Google Workspace (Formerly Google G-Suite) presence on the public site indicates domain level provisioning and standard SaaS delivery through Google's cloud.
Configuration centered on the Google Workspace admin console for user account provisioning, group based access, and shared drive management, reflecting common Collaboration category administration patterns. Functional modules in active use include Gmail, Google Drive, Google Docs, and Google Calendar, which enable coordinated content workflows, calendar scheduling, and file sharing across the organization. Identity management and access controls are maintained at the domain level to govern external sharing and mailbox routing.
The implementation covers approximately 30 employees at DropShip Commerce in the United States, supporting core business functions such as content production, marketing, and operations. Governance focuses on account lifecycle, domain DNS records, role based admin privileges, and external sharing policies consistent with SaaS collaboration governance. The configuration serves as the central collaboration and email backbone for the organization using Google Workspace (Formerly Google G-Suite).
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DropShip Commerce eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012, DropShip Commerce implemented Oracle NetSuite Commerce to establish a cloud-based storefront and unified transaction platform. Oracle NetSuite Commerce was configured to address core eCommerce needs including storefront merchandising, catalog management, shopping cart and checkout flows, customer account management, and order capture for the 30-employee media company operating in the United States.
Configuration work focused on catalog taxonomy, pricing and promotions workflows, and order management orchestration to align merchandising, operations and finance functions. The implementation used Oracle NetSuite Commerce standard modules for storefront rendering, checkout processing and fulfillment orchestration, with centralized administration and role-based controls to manage catalog releases and order workflows. Governance and operational rollout emphasized phased production cutover and handoffs between merchandising and fulfillment teams, consolidating product and customer data within the Oracle NetSuite Commerce environment to support ongoing eCommerce operations.
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DropShip Commerce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, DropShip Commerce deployed Zendesk Service on its website to centralize Customer Support for its 30 person media business. Zendesk Service was provisioned as a cloud hosted support platform embedded in the web experience to capture inbound customer inquiries and enable a single support inbox for the organization.
The implementation focused on standard Customer Support capabilities, including structured ticketing workflows, a web support widget for authenticated and anonymous site visitors, a searchable self service knowledge base, and rule based routing with macros and automations to accelerate repetitive responses. Zendesk Service was configured to support agent views and queue management, basic SLA enforcement, and reporting dashboards to track ticket volumes and response patterns.
Operational coverage centered on the core customer support team and adjacent operations functions, with the system acting as the primary point of contact for customer issues originating from the website. Governance emphasized ticket triage, escalation paths, and ownership rules to ensure consistent handling across requests, and the cloud architecture reduced on premise infrastructure needs while consolidating customer communication into Zendesk Service.
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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DropShip Commerce PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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DropShip Commerce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at DropShip Commerce
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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VP, Marketing & Sales | VP | Marketing | |
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Director of Information Technology | Director | IT | |
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Apps Being Evaluated by DropShip Commerce Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DropShip Commerce IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DropShip Commerce digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DropShip Commerce Technographics
DropShip Commerce is a Media organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
DropShip Commerce operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Oracle NetSuite Commerce and Zendesk Service,
covering areas like Collaboration, eCommerce and Customer Support.
DropShip Commerce has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Oracle and Zendesk.
DropShip Commerce recently adopted applications including
Salesforce Sales Cloud in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DropShip Commerce’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DropShip Commerce’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DropShip Commerce technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.