Bristol, 19007, PA,
United States
Dunmore Technographics
Dunmore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dunmore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Dunmore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dunmore has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Hotjar for Customer Experience in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dunmore is running and its propensity to invest more and deepen its relationship with Google , Contentsquare , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dunmore revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dunmore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dunmore Tech Stack and Enterprise Applications
Dunmore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Dunmore deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is observable on the Dunmore website and establishes Google Workspace as the central environment for corporate email, calendar coordination, document collaboration, cloud storage and real time conferencing functions typical of the Collaboration category.
The deployment follows a cloud SaaS architecture with centralized administration for user provisioning, access controls and sharing policies, and leverages Google Workspace core services such as Gmail, Google Drive, Google Docs, Google Calendar and Google Meet for synchronous and asynchronous workflows. Google Workspace (Formerly Google G-Suite) supports internal communications and document workflows and is used to surface corporate content on the company website, while administration focuses on secure account management and content governance across Dunmore’s corporate operations.
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Dunmore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016 Dunmore deployed Hotjar on its public website to expand its Customer Experience instrumentation. The implementation was focused on dunmore.com, aligning web behavioral capture with marketing and product touchpoints to support site usability and engagement analysis.
Hotjar was configured to capture standard behavioral modules common to Customer Experience deployments, including heatmaps, session recordings, funnels and on-site surveys and feedback widgets. Configuration prioritized page-level tagging for key landing pages and conversion flows, and the Hotjar implementation captured click, scroll and navigation patterns together with voluntary user feedback to inform UX decisions.
Operational ownership for the Hotjar deployment rested with digital marketing and UX teams, who used recorded sessions and survey responses to inform content and experience adjustments. Governance practices emphasized consent and cookie considerations typical of web analytics, and rollout was scoped to the public website rather than internal systems, enabling marketing and product functions to consume qualitative and quantitative session data for iterative experience improvements.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Dunmore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019 Dunmore implemented Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its public website and web-facing applications. The company is using Microsoft Azure Cloud Services on their website, establishing cloud-based hosting for marketing content and product information.
The deployment emphasizes platform-level compute and managed hosting capabilities, scalable object storage for static assets, and edge-oriented content delivery and networking to support site availability and performance. Functional capabilities deployed align with common Application Hosting and Computing Services patterns, including web application hosting, secure transport and certificate handling, and monitoring for uptime.
Operational ownership is centered with Dunmore IT and web operations, which manage deployments, configuration and ongoing site operations, while marketing and product teams consume the hosted content. Governance appears focused on centralized cloud account control and standard web operations workflows to maintain the corporate web presence via Microsoft Azure Cloud Services.
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SD-WAN | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Dunmore
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Dunmore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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