Wilmington, 19805, DE,
United States
DuPont Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DuPont and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 DuPont employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DuPont has purchased the following applications: Serrala FinanceSuite for AP Automation in 2012, Workday Absence Management for Absence and Leave Management in 2017, Emerson Asset Management for Asset Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DuPont is running and its propensity to invest more and deepen its relationship with Serrala , Tungsten Automation , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DuPont revenues, which have grown to $12.39 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DuPont intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2012 | 2013 |
In 2012, DuPont implemented Serrala FinanceSuite as an AP Automation solution. The Serrala FinanceSuite deployment addressed accounts payable processing and invoice automation within DuPont's corporate finance organization, targeting standardized invoice intake and payment orchestration across global finance functions.
Configuration emphasized core AP Automation capabilities, including electronic invoice capture and validation, rule-based exception handling and approval workflows, vendor master synchronization, and payment scheduling and execution controls. Serrala FinanceSuite was configured to support automated posting and to interface with enterprise posting rules to align with DuPont's chart of accounts and quarter-end accounting requirements.
The implementation was executed in the context of broader finance system integration efforts, and the program directed integration with SAP ECC and bolt-on tools Vistex, Hanse Orga, and HighRadius to enable end-to-end automation across accounting, credit, accounts receivable, and revenue-related processes. Workstreams included connectivity for master data, invoice and payment transaction flows, and reconciliations to SAP ECC general ledger postings, with coordination from Treasury leadership to align operational workflows.
Governance and rollout were managed by a multi-disciplinary team led by DuPont finance leaders together with external consultants, including EY and Accenture, focusing on process redesign and standardization of financial workflows. The program included design artifacts for quarterly revenue recognition automation and organizational design inputs from Treasury to ensure the AP Automation program aligned with redesigned finance processes and controls.
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AP Automation | ERP Financial Management |
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2014 | 2014 |
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AR Automation | ERP Financial Management |
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2008 | 2008 |
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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Expense Management | ERP Financial Management |
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2009 | 2010 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2018 |
In 2017, DuPont implemented Workday Absence Management for Absence and Leave Management. The deployment targeted HR Shared Services operations and was supported by a Data Management Analyst with a functional specialty in Integration Management and Leave Management, who coordinated leave case workflows with the vendor. Implementation scope included case handling for short and long term leaves and orchestration of employee status updates such as returns to work and terminations following long term disability approval. The application name Workday Absence Management is the system of record for those leave processes.
Configuration emphasized absence case management, leave type configuration, and transactional updates to employee status. Operational tasks documented during the implementation included processing Workday updates for employees on leave, processing edits in eTime to update employee time cards, and running eTime audits to identify and correct negative hours. The team executed Workday change events for returns to work and long term disability approvals to maintain accurate leave and timekeeping records.
Workday Absence Management operated with direct operational integrations to eTime for time card adjustments, and it required close coordination with Payroll and Payroll Functional Specialists to resolve pay anomalies, as well as reconciliation with Global View for employee records. The Data Management Analyst owned integration management and escalation workflows between HR Shared Services and Payroll when critical pay or record discrepancies arose. Operational coverage emphasized HR Shared Services and Payroll business functions across DuPont.
Governance relied on structured case workflows, timekeeping audit procedures, and defined escalation paths from leave case managers to payroll specialists to address negative hours and pay exceptions. Process controls included regular eTime audits, standardized edit procedures for time cards, and collaborative special project work to refine leave handling and integration points. The narrative describes an embedded Workday Absence Management implementation aligned with HR Shared Services and payroll operations.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2017 | 2018 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2016 | 2017 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Employee Engagement | HCM |
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2022 | 2022 |
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Employee Experience | HCM |
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2023 | 2023 |
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2023 | 2023 |
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Environment, Health and Safety (EHS) | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2017 | 2018 |
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Video Interviewing | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emerson Automation Solutions | Legacy | Emerson Asset Management | Asset Performance Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, DuPont implemented Emerson Asset Management. The deployment was positioned as an Asset Performance Management initiative to centralize device-level and asset lifecycle visibility across DuPont operations worldwide, spanning startup and commissioning through turnarounds, outages and routine plant operation.
Emerson Asset Management implementation leveraged AMS Device Manager capabilities to deliver device management, lifecycle orchestration, proactive and predictive diagnostics and decision support. Configuration emphasized monitoring and diagnostic workflows that feed maintenance planning and commissioning activities, aligning asset telemetry with operational maintenance processes.
Operational scope included maintenance, operations and commissioning teams across multinational sites, enabling integrated work processes and increased collaboration, with faster workflow handoffs between field technicians and control room personnel. The implementation oriented diagnostics and device-level status into operational and maintenance workflows to improve situational awareness and work execution.
Governance changes focused on standardizing diagnostic-driven workflows and assigning accountability for device health across disciplines, with process restructuring to incorporate predictive alerts into maintenance planning. Users of AMS Device Manager reported decision support through proactive and predictive diagnostics resulting in millions of dollars in savings and multi-faceted benefits from a single installation.
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Asset Performance Management | ERP Services and Operations |
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2022 | 2022 |
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Asset Performance Management | ERP Services and Operations |
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2023 | 2023 |
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2015 |
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2022 | 2023 |
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Lease Management | ERP Services and Operations |
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2004 | 2004 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2004 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2013 | 2013 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2014 | 2014 |
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2014 | 2014 |
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Real-Time Transportation Visibility | SCM |
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2018 | 2019 |
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Supply Chain Management | SCM |
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2012 | 2012 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2012 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2010 | 2010 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2023 | 2023 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2020 | 2020 |
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Process Simulation | PLM and Engineering |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2017 | 2017 |
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Procurement | Procurement |
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2021 | 2021 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2010 | 2010 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2007 | 2007 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2016 | 2017 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Infrastructure as Code (IaC) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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