London, W5 2HL,
United Kingdom
Ealing Council, London Technographics
Ealing Council, London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ealing Council, London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2954 Ealing Council, London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ealing Council, London has purchased the following applications: Unit4 Business World for ERP Financial in 2015, MHR iTrent HR for Core HR in 2023, OpenText Content Server (formerly Livelink) for Document Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ealing Council, London is running and its propensity to invest more and deepen its relationship with UNIT4 , MHR (formerly MidlandHR) , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ealing Council, London revenues, which have grown to $565.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ealing Council, London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ealing Council, London Tech Stack and Enterprise Applications
Ealing Council, London ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Ealing Borough Council implemented Unit4 Business World as its core ERP Financial platform. FOI documentation identifies the council's ERP as Agresso Business World, which corresponds to the Unit4 Business World product family used for council finance operations.
The Unit4 Business World deployment at Ealing Borough Council focuses on core financial management capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, budgeting, and financial reporting. Configuration work emphasized chart of accounts alignment, automated invoice workflow and approval routing, and centralized financial controls to support statutory reporting and annual budget cycles.
Operational coverage centers on council finance and corporate financial functions with the Unit4 Business World application providing a single system of record for transactional finance and management reporting. Integrations and operational interfaces are implemented in line with ERP Financial norms, connecting transactional procurement and payroll domains through ledger and interface processes, while governance was established via role based access controls and standardized approval workflows to enforce financial policy and auditability.
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ERP Financial | ERP |
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2024 | 2024 |
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Ealing Council, London HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2023 | 2023 |
In 2015, Ealing Borough Council deployed MHR iTrent HR as its Core HR system to support HR and payroll operations across council departments and the various organisations operating within the London Borough of Ealing. The deployment covered employee record management and public facing user support workflows, with the application explicitly used for position management, employment history maintenance, and self service access for managers and employees.
MHR iTrent HR was configured to support position creation and the attachment of staff to roles, employment history tracking, and manager and employee self service login flows. Day to day functional activities included creating positions in the system, cross checking and analysing HR data, investigating and redirecting task queues, and maintaining accurate employment records within the Core HR application.
Operational ownership included HR, payroll, and IT service desk functions, with support staff answering telephone calls and performing troubleshooting for council departments, partner organisations, and members of the public. Governance and workflow controls emphasized account activation, password reset procedures, user onboarding and training, and task routing to ensure requests were resolved and data integrity was maintained.
The implementation narrative centers on operationalization of MHR iTrent HR for position and employment management, direct user support through telephone and training, and ongoing data verification and task redirection processes that sustained HR and payroll operations across the London Borough of Ealing.
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Employee Self Service | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2023 | 2023 |
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Ealing Council, London Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Content Server (formerly Livelink) | Document Management | Content Management | n/a | 2012 | 2012 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Ealing Council, London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Ealing Council, London CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Ealing Council, London
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of HR and OD | Director | HR | |
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Director of HR &OD | Director | HR | |
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Payroll & Pensions Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Apps Being Evaluated by Ealing Council, London Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||