Earls Restaurants
#200-425 Carrall St.,
Vancouver, V6B 6E3, BC,
Canada
Vancouver, V6B 6E3, BC,
Canada
1 604-646-4880
Leisure and Hospitality
Earls Restaurants Technographics
Earls Restaurants Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Earls Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Earls Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Earls Restaurants has purchased the following applications: UKG Pro Benefits Administration (ex UltiPro Benefits Prime) for Benefits Administration in 2016, TripleseatDirect for Reservation and Booking Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Earls Restaurants is running and its propensity to invest more and deepen its relationship with UKG , Push Operations , QRails or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Earls Restaurants revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Earls Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Earls Restaurants Tech Stack and Enterprise Applications
Earls Restaurants HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Benefits Administration (ex UltiPro Benefits Prime) | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Earls Restaurants implemented UKG Pro Benefits Administration (ex UltiPro Benefits Prime) to centralize Benefits Administration across its restaurant operations and corporate HR. The deployment was chosen to remove manual administrative tasks from managers and to support recruiting, onboarding, and HR benefits management workflows.
The implementation configured UKG Pro Benefits Administration to unify recruiting and onboarding with core benefits management, enabling benefits enrollment and eligibility workflows alongside HR case handling and employee data consolidation. The platform was also used to surface employee analytics and consolidated reporting, giving leaders far-reaching insight into workforce metrics and benefits utilization.
Operational coverage included front-line restaurant managers, corporate HR and recruiting teams, and executive leadership across Earls Restaurants in Canada, with the system applied to site-level HR tasks as well as executive reporting. Integrations focused on aligning day-to-day HR and onboarding processes rather than point solutions, ensuring the application supported end-to-end employee lifecycle flows from hire to benefits administration.
Governance shifted toward standardized HR processes and centralized benefits administration, reducing ad hoc manager paperwork and enabling consistent reporting practices. Earls leaders gained access to broader employee analytics and business insight through UKG Pro Benefits Administration, supporting operational decisions at both restaurant and executive levels.
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2020 | 2020 |
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Earned Wage Access | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2011 | 2011 |
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Onboarding | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Earls Restaurants ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tripleseat | Legacy | TripleseatDirect | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Earls Restaurants deployed TripleseatDirect as its Reservation and Booking Management solution, using TripleseatDirect on their website to capture online reservations and event inquiries. The implementation centers on the public-facing booking pages hosted on the Earls website and a centralized TripleseatDirect management console for operations and events teams.
TripleseatDirect was configured to support typical Reservation and Booking Management workflows, including an online reservation widget, event and private dining intake forms, calendar and availability management, guest profile capture, and automated confirmation and contract generation. Configuration emphasized venue-level booking controls combined with corporate-level visibility to standardize intake and response processes across Earls Restaurants.
Operational coverage focuses on web-originated bookings routed into TripleseatDirect, where venue managers and the events team manage confirmations, quoting, and calendar coordination. The deployment uses TripleseatDirect as the single point of record for site booking pages, aligning online booking traffic with venue scheduling and guest communications workflows.
Governance was structured around role-based access within TripleseatDirect and standardized booking procedures to ensure consistent event handling and reservation management across venues. Process changes concentrated on centralizing event intake and formalizing response and contracting steps within TripleseatDirect rather than distributed ad hoc handling.
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Earls Restaurants Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Earls Restaurants implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment provided enterprise email, calendaring, and document collaboration capabilities to support corporate communications and operational coordination across the business.
The Google Workspace implementation included Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides, and Google Meet, administered via the Google Admin console and configured for domain level settings, shared drives, and role based access controls. Standard collaboration workflows such as real time document editing, shared calendar scheduling, and virtual meeting orchestration were established to support cross functional coordination between corporate teams and restaurant management.
Operational coverage extended to corporate IT, operations, human resources, finance, and restaurant management teams in Canada, aligning Google Workspace with internal communications, scheduling, and operational documentation workflows. The deployment centralized Earls Restaurants user accounts on the corporate domain to manage email routing, group mailing lists, and organizational sharing boundaries.
Governance was applied through admin console policies for data sharing, retention settings, and access controls, accompanied by staged account provisioning and delegated administrative roles for regional IT leads. Training materials and usage guidelines were rolled out to standardize collaboration practices and enforce consistent file sharing and meeting protocols across sites.
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Earls Restaurants Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Earls Restaurants SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2021 | 2021 |
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Earls Restaurants CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2012 | 2012 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Earls Restaurants PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Earls Restaurants IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Earls Restaurants CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Earls Restaurants
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, People Operations | Director | HR | |
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Payroll Administrator | Manager | Finance | |
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Manager, People + Development | Manager | HR | |
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Customer Experience Manager | Manager | Customer Service | |
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Director of Operations | Director | Finance | |
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Director of Operations | Director | Finance | |
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Director Of Operations | Director | Finance | |
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Apps Being Evaluated by Earls Restaurants Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Earls Restaurants IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Earls Restaurants digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Earls Restaurants Technographics
Earls Restaurants is a Leisure and Hospitality organization based in Canada,
with around 7000 employees and annual revenues of $750.0 million.
Earls Restaurants operates a diverse technology stack with applications such as
UKG Pro Benefits Administration (ex UltiPro Benefits Prime), TripleseatDirect and Google Workspace (Formerly Google G-Suite),
covering areas like Benefits Administration, Reservation and Booking Management and Collaboration.
Earls Restaurants has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Tripleseat and Google.
Earls Restaurants recently adopted applications including
Push Time Tracking in 2024, QRails AnyDay in 2022 and ChowNow in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Earls Restaurants’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Earls Restaurants’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Earls Restaurants technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.