Eastman Chemical
200 South Wilcox Drive,,
Kingsport, 37662, TN,
United States
Kingsport, 37662, TN,
United States
1 423-229-2273
Oil, Gas and Chemicals
Eastman Chemical Technographics
Eastman Chemical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastman Chemical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Eastman Chemical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastman Chemical has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2012, SAP HCM Benefits for Benefits Administration in 2013, Emerson DeltaV Automation System for Asset Performance Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastman Chemical is running and its propensity to invest more and deepen its relationship with Serrala , SAP , WorldPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastman Chemical revenues, which have grown to $9.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastman Chemical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eastman Chemical Tech Stack and Enterprise Applications
Eastman Chemical ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, Eastman Chemical implemented Serrala FinanceSuite Accounts Payable as an AP Automation initiative to centralize and standardize accounts payable processing across its finance organization. The deployment was positioned to create an automated invoice lifecycle from capture through remittance, with a focus on reducing manual routing and improving operational control.
The Serrala FinanceSuite Accounts Payable implementation included invoice capture and document imaging with data extraction, configurable validation and exception routing, rules-based two- and three-way matching, workflow approval chains, and payment batch preparation and remittance orchestration. Configuration work emphasized template-driven extraction, business-rule engines for automated matching and tolerance handling, and role-based approvals to enforce segregation of duties and reduce manual touchpoints.
Integrations were executed with Eastman Chemical enterprise financial systems and corporate document repositories to exchange invoice, purchase order, and payment data, and with corporate notification channels for exception alerts and approver notifications. Operational scope focused on the accounts payable and treasury functions, and governance changes formalized invoice approval tiers, audit trail retention, and exception-handling workflows, rolled out to AP teams using staged adoption and standardized process documentation.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2017 | 2017 |
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Tax Management | ERP |
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2017 | 2017 |
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Eastman Chemical HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2013 | 2013 |
In 2013, Eastman Chemical implemented SAP HCM Benefits. The deployment provisioned SAP HCM Benefits as the primary Benefits Administration application, implemented on‑premises to manage the employee benefits lifecycle and enrollment processes for HR and benefits operations. Configuration efforts concentrated on core capabilities typical of benefits administration including enrollment and event processing, eligibility rule engines, benefit plan configuration, and benefits data model mapping to support census and eligibility attributes. Role based access and segregation of duties were applied to align benefits administrators, HR business partners, and employee self service workflows within SAP HCM Benefits.
Integrations tied SAP HCM Benefits into the broader HR technology landscape that included SuccessFactors modules for recruiting and foundation data, WorkForce time and attendance functionality, and BenefitFocus for vendor connectivity as noted in the environment. Integration patterns implemented included employee master synchronization, eligibility and enrollment feeds, and scheduled batch interfaces orchestrated with middleware and scheduling tools with exposure to Boomi and UC4 Automic. Governance emphasized controlled configuration changes, approval workflows, and scheduled data interfaces to maintain consistency across HR and payroll adjacent systems. The implementation positions SAP HCM Benefits as the Benefits Administration backbone within Eastman Chemical’s HR application architecture.
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Benefits Administration | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2023 | 2024 |
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Compensation Management | HCM |
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2023 | 2024 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2023 | 2024 |
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Employee Experience | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2023 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2023 | 2024 |
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Succession and Leadership Planning | HCM |
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2023 | 2024 |
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Talent Management | HCM |
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1994 | 1997 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Analytics | HCM |
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2023 | 2024 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Eastman Chemical ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emerson Automation Solutions | Legacy | Emerson DeltaV Automation System | Asset Performance Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Eastman Chemical deployed the Emerson DeltaV Automation System to address control and operability for boilers and water plants as part of Asset Performance Management. The deployment targeted the Texas Eastman Division in Longview, Texas, and focused on alcohol production boilers, the powerhouse boiler, and the de-ionized water plant.
The implementation leveraged DeltaV scalable process system capabilities including redundancy, batch control, and an intuitive graphic operator environment. The first project was a monitor-only install in the alcohol plant, with configuration that essentially carbon copied original control logic and tag names, which minimized operator training and reduced installation work to mainly wiring changes from a PLC change-out.
Architecturally the Emerson DeltaV Automation System was provisioned with compact controller racks supporting about 1700 I O plus additional serial I O, high speed network communications, and plans to integrate Fieldbus and Emerson PlantWeb architecture for future grassroots application. Functional capabilities implemented included first-out alarm visibility, real-time phase module and recipe viewing for DeltaV batch, selective batch control for continuous sequences, and online alarm and emission monitoring for cleaner and safer boiler operation.
Governance and operational workflows shifted toward online engineering and troubleshooting, with operators using DeltaV screens that mimicked legacy operator displays so no formal retraining was required. Rollout pacing was accelerated after initial results, compressing a planned nine month upgrade timeline into 90 days and bringing additional boilers online while enabling configuration changes and batch expansion without major rework.
Explicit outcomes recorded include boiler restart times reduced from 8 hours to 8 minutes, up to 30,000 dollars in savings per boiler restart, powerhouse boiler efficiency increases over 80 percent, and estimated rack room construction savings of 200,000 to 250,000 dollars. The Emerson DeltaV Automation System provided Eastman Chemical with operational visibility, selective batch control, and an architecture aligned to broader Asset Performance Management goals.
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Laboratory Management | ERP Services and Operations |
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2017 | 2017 |
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Shop Management | ERP Services and Operations |
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2023 | 2024 |
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Eastman Chemical Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Eastman Chemical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Eastman Chemical Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Eastman Chemical SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Compliance | SCM |
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2021 | 2021 |
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Eastman Chemical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Eastman Chemical EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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Eastman Chemical PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Master Data Management | PLM and Engineering |
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2021 | 2021 |
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Eastman Chemical Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Eastman Chemical SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Eastman Chemical TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2013 | 2013 |
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Treasury Management | TRM |
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2009 | 2009 |
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Treasury Management | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2021 | 2021 |
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Eastman Chemical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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Eastman Chemical Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2011 | 2011 |
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Eastman Chemical Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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HRO (HR Outsourcing) | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Eastman Chemical
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Director Strategy and Analytics | Director | Finance | |
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Director, Data Science and Enterprise Architecture | Director | IT | |
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Chairman and CEO | CXO | Finance | |
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Controller | Director | Finance | |
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Treasury Manager | Manager | Treasury | |
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Travel Services Manager | Manager | Operations | |
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General Accountant | Manager | Finance | |
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Accountant | Manager | Finance | |
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Director Global Procurement | Director | Procurement | |
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CIO | CXO | Finance | |
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Senior Vice President and Chief Human Resources Officer | CXO | HR | |
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Human Resources Manager | Manager | HR | |
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Director, Global Logistics Procurement | Director | Procurement | |
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Director, Global Supply Chain COE and Customer Service | Director | Supply Chain | |
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Director Global Supply Chain | Director | Supply Chain | |
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Senior Procurement Manager | Manager | Procurement | |
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Global Procurement & Contracts Manager | Manager | Procurement | |
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Vice President, Total Rewards | VP | HR | |
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TitleDirector, Human Resources | Director | HR | |
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Senior Human Resources Manager | Manager | HR | |
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Corporate Communications Manager | Manager | Marketing | |
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Director of Finance Asia and Europe | Director | Finance | |
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Information Technology Site Lead | Manager | IT | |
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Financial Controller | Director | Finance | |
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Senior Vice President and Chief Financial Officer | CXO | Finance | |
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CIO | CXO | IT | |
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SAP Project Manager | Manager | IT | |
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Global Sales Director | Director | Sales | |
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Director of Sales, Americas | Director | Finance | |
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Sales Manager | Manager | Sales | |
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Business Manager | Manager | Operations | |
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Sales Excellence & Compensation Analyst | Manager | HR | |
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Senior Compensation Analyst | Manager | HR | |
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Compensation Analyst | Manager | HR | |
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Director, Worldwide Engineering & Construction Solutions / Corp MFG Automation Transformation | Director | IT | |
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IT Team Lead Asset Performance (Principal Systems Analyst) | Manager | IT | |
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Operations Maintenance Manager | Manager | Operations | |
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Associate Manufacturing Technologist and Operations Maintenance Manager | Manager | IT | |
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Director, Distribution Services, Utilities Division | Director | Operations | |
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EVP Chief Technology and Sustainability Officer | CXO | IT | |
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Senior Vice President and Chief Human Resources Officer | CXO | HR | |
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Director, Global HR Technology and Solutions | Director | IT | |
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Corporate HR Services Director | Director | HR | |
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Talent Systems Manager | Manager | HR | |
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Global VP of Talent | VP | HR | |
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Global Head, Talent Acquisition | Director | HR | |
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Payroll Manager, North America | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Regional Global Security Lead | Manager | Operations | |
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Apps Being Evaluated by Eastman Chemical Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eastman Chemical IT executives and key decision makers. This section highlights Eastman Chemical's latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2025-07-08, SAP Ariba for Procurement on 2025-03-25, and SAP Analytics Cloud for Analytics and BI on 2024-08-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eastman Chemical digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-08 | Eastman Chemical | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2025-03-25 | Eastman Chemical | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
| 2024-08-30 | Eastman Chemical | Evaluated | SAP | SAP Analytics Cloud | Analytics and BI | Analytics and BI |
| 2024-08-25 | Eastman Chemical | Evaluated |
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Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Eastman Chemical Technographics
Eastman Chemical is a Oil, Gas and Chemicals organization based in United States,
with around 14000 employees and annual revenues of $9.38 billion.
Eastman Chemical operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, SAP HCM Benefits and Emerson DeltaV Automation System,
covering areas like AP Automation, Benefits Administration and Asset Performance Management.
Eastman Chemical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, SAP and Emerson Automation Solutions.
Eastman Chemical recently adopted applications including
SAP SuccessFactors Compensation in 2023, SAP SuccessFactors Variable Pay in 2023 and SAP SuccessFactors Employee Central in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eastman Chemical’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eastman Chemical’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eastman Chemical technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.